354 reviews from guests stayed at 19th Avenue on the Beach Apartments
Rating 9 out of 10 2 Nineteenth AvenuePalm Beach, Qld, Australia4221
Overall Rating
9/10
Cleanliness
Service
Staff
Location
Comfort
Value for money
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Had a fabulous time in an amazing location. Pool and outdoor amenities are wonderful.
Emma from Jan Juc, Australia 17 March 2022
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Great location but unit needs upgrade. In particular furnishings. Outdoor barstools in bad state and should be removed as gives ugly look to balcony. Smell of smoking so next time will request non-smoking
Elizabeth from Sydney, Australia 01 March 2022
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Very good experience once we had changed rooms to a higher floor. The construction site visible and obscuring the view, from 3rd floor was not included in the advertised room information. It should be!
The staff were very helpful in relocating us and assistance with everything. Well maintained property.
Aisling from Melbourne, Australia 29 December 2021
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Great place, enjoyed. Only issue was that kitchen really was not cleaned very well
Karyn from Brisbane, Australia 30 November 2021
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Always love staying there BUT you need to wash the sheets before a new guest stays. For the past few stays I have had to wash and dry the sheets before I can sleep on the first day.
Nichola from Brisbane, Australia 22 October 2021
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Excellent location right on the beach with no road to cross. Views are amazing and lots of great cafes & restaurants within walking distance. Also love the indoor heated pool & spa.
Suzy from Brisbane, Australia 08 July 2021
Hello Suzy, Thank you so much for your feedback, the views are amazing. I have informed the cleaning contractor of your comments. We look forward to seeing you again. Kind regards, Joanne
Hi Jenni, What a wonderful review. Thank you! We are so glad you had a great time, we look forward to seeing you again soon. Kind regards, Joanne
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Fantastic apartment with magnificent ocean views from living room and bedrooms. Couldn’t fault apartment or staff who were an absolute pleasure to deal with.
Vicki from Melbourne, Australia 09 February 2019
Thank you Vicki for your wonderful feedback, we don't hear as often from our happy guests. We do hope to see you again soon. Kind regards, Joanne
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Overall a very comfortable and relaxing week, in a great position by the beach. Facilities in the complex were everything we required and all well maintained. Our thanks to the unit owner for promptly replacing the toaster.
Helen from Brisbane, Australia 16 December 2018
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Ten plus location & view. Most areas of unit comfortable & reasonably up to date except bathrooms - fairly dated.
Windows pretty salty 😊😊
Very pleasant overnight stay & enjoyed the tennis court.
Overall - very good.
Gwyn from Brisbane, Australia 03 December 2018
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Always a fantastic stay. Daughters love the pool and closeness to the beach. Views are always a hit.
Mark from Toowoomba, Australia 08 May 2018
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Spacious, comfortable, well equipped apartment. Bedrooms nicely air conditioned. Views amazing. Pool, grounds very good. Beachfront location perfect. Our 4th visit, always love staying at 19th Avenue.
Fiona from Brisbane, Australia 29 January 2018
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
The facilities were amazing. The access to the beach was excellent and the pool and pool area was very clean and well maintained.
I was incredibly disappointed by the only beach view being from one balcony. I booked the 2 bedroom apartment specifically for the views that the photos showed. If I knew that we were going to get that apartment we got, I would have reconsidered booking or paid more.
Sarah from Adelaide (and Vicinity), Australia 28 January 2018
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Next time I book with 19th Ave I would ensure I wasn't staying on the North Side of the building. Too noisy and the view of the apartments on the other side is not appealing. Not one of the better rooms Ive stayed in, a little tied and kitchen items need to be updated with some sealed containers a couple of satchels of dish detergent would also be helpful.
Tracey from Gold Coast, Australia 15 January 2018
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Extremely helpful staff, went out of their way to help us with all of our requests.
Unfortunately, one of the elevators was out of service which was a slight inconvenience, but that was the only negative experience of our entire stay!
Justin from Toowoomba, Australia 28 September 2017
thank you for your highly recommendation! Elevator came back to life last week. we hope to meet you again in 19th ave in the future!
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Loved it - used to stay in this location as kids before this highrise was built and had forgotten how beautiful Palm Beach is.
Joanne from Toowoomba, Australia 29 May 2017
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
The wifi arrangement is the most expensive if anywhere we have stayed in the world and the wifi is very unreliable.
We love staying at 19th Avenue On The beach and have stayed many times for over 15 years. This particular unit needs a refurbishment as the paint is patchy and the main bathroom is very dated. There was also dust on wall ornaments and fans which I haven't seen before. The rest of the apartment was clean and well equipped.
Myra from Sydney, Australia 06 May 2017
hi Myra, we are upgrading our WIFI at the moment, as soon as Palm beach is covered by NBN we will have more convenient WIFI for all guest. looking forward to meet you again!
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Our stay was wonderful. We loved it. Great views but we needed an extra blanket at night. Will come again. Didn't understand about Foxtel whether we could use it or not or had to pay
Glen from Coolana, Australia 25 April 2017
Thank you for your comments Glen. Unfortunately with the BBQ situation, it is difficult to regulate who can use the tables & at what times, particularly as there are 76 apartments in the building. We would hope that common sense would prevail and people would be courteous. We do hope that this would not deter you from coming to 19th Ave again. We offer two hours of free wifi. Next time you are here, please ask for the passwords from reception to utilise this facility.
Kind regards
Wendy
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Loved it, the location was perfect and was not an overcrowded area on the beach.
Chris from Brisbane, Australia 18 April 2017
Thanks for your comments Chris. We hope to see you again some time
Kind regards
Wendy
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Accommodation was clean, neat. Kitchen great. Bathrooms great. View is amazing.
Sara from Toowoomba, Australia 03 April 2017
Thank you Sara for completing this review and we look forward to seeing you again soon.
Kind regards
Wendy
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
We enjoyed the venue and location in relation to the beach. The grounds were immaculate. We noted there weren't many options around for going out to dinner where you could walk to however on this occasion that did not worry us. The only tiny complaint is we had intended to use the bbq facilities on Saturday night however there seemed to be a family gathering that took up the whole area. Not sure if all those people were actually staying at the apartments though. So that was a little disappointing.
Janine from Brisbane, Australia 25 March 2017
Thank you for your feed back and we are pleased that you enjoyed your stay with us at 19th Ave. We do have a booking sheet for the three bbq's and I believe that two of them were being used. I'm sorry if one wasn't available for your use. We do hope to see you again some time soon.
Kind regards
Wendy
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Most enjoyable and restful experience with wonderful view overlooking the beach and Pacific Ocean.
Peter from Brisbane, Australia 01 March 2017
thanks for your review and suggestions. we will fix it up, and hope to see you again!
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Was great place to stay, would have preferred a room with air conditioning.
Eva from Sydney, Australia 22 February 2017
Thank you for your feedback Eva. We hope to see you again some time. Please call us when making your booking to discuss available air-conditioned apartments. We do not advertise air-conditioning because the building was not built with air-con. Many units have air-con but not all so it is best to call us.
Kind regards
Wendy
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Excellent stay close to beach with great use of pool. Kids enjoyed the venue.
Duncan from Palm.beach, Australia 20 February 2017
Thank you for your feedback Duncan. We do supply a complimentary washing powder sachet and others are available for purchase from reception. I'm sorry if you were inconvenienced. We hope to see you at 19th Ave again some time soon
Kind regards
Wendy
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
it was fantastic to see Les again and enjoy the beautiful view from the balcony. thank you once again
Glenn from Ipswich, Australia 18 February 2017
Thank you for your kind ratings. We will inform the owner about the bathroom fittings. We look forward to welcoming you on your next visit.
Best Regards Les
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Enjoyable stay
Jennika from Brisbane, Australia 07 February 2017
We are pleased that you enjoyed your short stay with us and we look forward to seeing you again some time soon
Kind regards
Wendy
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Our stay was great, views spectacular, we were in 15A, only complaint we had was the main bedroom and ensuite got very hot during the day...ensuite has no exhaust fan, and the window doesn't open, and blind was off track in ensuite and couldn't move up.
Les does a great job at the hotel !!!
Steven from Sydney, Australia 06 February 2017
Thank you for your kind ratings. There is a permanent exhaust vent in each bathroom - operates from the roof. The blind has been fixed - a previous guest had pulled it too hard and the cord had come out of the top fixture.
So glad you had an enjoyable stay and hopefully we will see you again in the near future.
Best REgards Les
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Absolutely beautiful place to go to. Love going. Our place of choice at the Gold Coast.
Jennifer from Brisbane, Australia 05 February 2017
Thank you for your kind ratings. We look forward to welcoming you on your next visit. Best REgards Les
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Loved our stay in apartment 14C. Wonderfully situated above the pool, waking up to the sunrise on the beach. Clean, beautifully furnished, beds were so comfortable and the apartment was well stocked with the necessary equipment. Though a drive from many of the sights and attractions the quiet, safe and peaceful surroundings made up for it. Children loved the pool and beach in the back yard as well as the games room. Staff were amazing, especially Wendy and Les who were both very accommodating and helpful when we had issues with our booking and vehicle. Appreciate all you do. Will come again!!!
Rosalina from Melbourne, Australia 29 January 2017
Thank you for your kind comments. We will look forward to your next visit.
Regards Les
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
always a great experience at !9th Ave.
Peter from Sydney, Australia 06 January 2017
Thank you for your kind ratings. WE look forward to welcoming you to 19th Ave on your next visit.
Happy New Year
Les
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
We stayed for Xmas with parents and two older children. Loved it, location was amazing & parents from NZ really enjoyed the views & spa pool. We will definitely be back!
Chelsea from Brisbane, Australia 27 December 2016
Thank you for your comments and we are pleased that you had a lovely Christmas break with us at 19th Ave. We look forward to seeing you again some time.
Regards, Wendy
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Loved our stay and the beautiful apartment 15B. Thank you. David & Jill Cartmill.
David from Kingaroy, Australia 19 December 2016
Thank you for staying with us and we look forward to your next visit at 19th Ave. Merry Christmas
Regards
Wendy
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Very good location, on the beachfront. Nice apartment.
Shripad from Kenmore, Qld., Australia 30 October 2016
Thank you for your kind ratings. Unfortunately we cannot change the check-out time as there would not be enough time to clean the apartment in readinesss for the arrivals. Best Regards Les - Reception
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Amazing! Thank you :)
Lara from Gold Coast, Australia 30 October 2016
Thank you for your kind ratings.
We look forward to your next visit.
Best Regards Les Reception.
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Credit to the Body Corpoate and the staff for the fantastic facilities and beautiful grounds. Well done!!
Bernadine from Sydney, Australia 16 October 2016
Thank you for your kind ratings. We do not expect our guest to clean the BBQ - only wipe it off so that it is ready for next guest to use. We have daily cleaning very early in the morning. Hope we can be of service on your next visit.
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
We had a great stay at 19th Avenue!
Comfy beds, clean, self contained, everything you need is there!
Elena from Gold Coast, Australia 07 September 2016
Thank you for your kind ratings.
We look forward to your next visit to 19th Avenue.
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Very pleasant I have family who chose to stay there to. I would recommend it to anyone.
Johanne from Queensland, Australia 30 August 2016
Thank you for your kind ratings, we look forward to your next visit to 19th Avenue
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Beautiful Views and very friendly staff
Maria-Luisa from Richmond Hill Nsw, Australia 30 August 2016
Thank you for your kind ratings.
we look forward to welcoming you to 19th Avenue On your next visit.
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Great place to stay even if a little out of the way
Helen from Albury, Australia 24 August 2016
Thank you for your kind ratings. We look forward to being of assistance on your next visit to 19th Avenue On The Beach.
Best Regards Les
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
The apartment was very comfortable, modern & fresh décor, great outlook. The only thing was the bed was a bit too firm for our liking.
Maree from Brisbane, Australia 23 August 2016
Thank you for your comments Maree. As the apartments are individually owned, we are not able to move bedding around but we will investigate the topper option. We look forward to seeing you again some time at 19th Ave.
kind regards
Wendy
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Friendly greeting. Excellent facilities.
Tania from Victoria Point, Australia 09 August 2016
Thank you for your comments. We hope that you will visit us again soon
Kind regards
Wendy
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Excellent value. Wonderful views. I'll be back soon.
Stephen from Melbourne, Australia 01 August 2016
Thank you for your kind ratings. We are very pleased that you enjoyed your stay and we look forward to welcoming you on your next visit.
Best Regards Les
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Excellent, easy to find and great location
Brodie from Palm Beach, Australia 27 July 2016
Thank you for your kind ratings. We are very happy that you enjoyed your stay and hopefully come and stay again in the not too distant future.
Best REgards Les
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Loved the views and facilities
Jennifer from Abury, Australia 24 July 2016
Thank you for your kind ratings. We are very pleased that you enjoyed your stay and hopefully we will see you again in the future. Best REgards Les Reception
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Fabulous views. Great unit. Excellent service from Les. Bathroom smelled slightly moldy. Blanket on double bed smelled of another (oily) person. However, really enjoyed our stay as it was so relaxing. Didn't have time to use pool but that was a draw. Great to have onsite car park.
Helen from Melbourne, Australia 13 May 2016
Thank you for your kind ratings. Issued you mentioned will be addressed with the owner. We hope to see you again in the future. Best Regards Les