354 reviews from guests stayed at 19th Avenue on the Beach Apartments
Rating 9 out of 10 2 Nineteenth AvenuePalm Beach, Qld, Australia4221
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Great location & service. Fifth time I have been there & not the last!
Leanne from Forest Lake, Australia 26 April 2016
Thankyou for your lovely review Leanne, look forward to seeing you again soon
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Staff and amenities were perfect. View was outstanding. Bathroom (main) shower didn't work properly and outdated.
Di from Melbourne, Australia 24 April 2016
Thank you for your kind ratings. Thank you also about the shower - we will attend to that straight away. We hope you will think of us again when you next visit the Gold Coast.
Regard Les .
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It was a very pleasant experience staying at 19th. But we did find the toilet paper holder was falling off the wall and the cleaning wasn't the best One beautiful leather lounge had blue marks everywhere evidently from children's paints. They came off when I cleaned it with soap & a cloth. Also one bedside table needed wiping over. Minor complaints but cleaning could be improved upon.
Fay from Adelaide, Australia 17 April 2016
Thank you for your kind ratings. We do apologise for the cleanliness and we will take this up with the contract company.Thank you for wiping the lounge and table. We look forward to welcoming you on your next visit . Best Regards Les
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Excellent location, no roads to cross to access the beach, covered pool great on rainy days, wonderful views
Miljenko from Brisbane, Australia 02 April 2016
Thank you for your kind ratings. As these apartments are self contained - we supply soap,shampoo, dishwasher and clothes washer as a complementary gesture to start. We have found that the majority of people like to use their own products, once they are in house.
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fantastic
Kay from Melbourne, Australia 23 March 2016
Thank you Kay for taking the time to complete this review. We look forward to your next visit and hopefully it can be a longer stay for you. Happy Easter
Kind regards
Wendy
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Great, Great, Great. Yes the apartment was a little dated but thr veiw from the room made up for any misgivings. Loved it!!!
Chris from Christchurch, New Zealand 07 March 2016
Thank you for your kind ratings. We look forward to seeing you on your next visit.Best REgards Les
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Great
Robert from Sydney, Australia 03 March 2016
We are pleased that you enjoyed your short stay with us and look forward to seeing you again some time soon. We will attend to the maintenance issues and thank you for bringing them to our attention. As we do not personally stay in the units we rely on feedback to attend to items of concern.
Thank you once again.
Kind regards
Wendy
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Just for the night not long enough
I have been to a lot of places around the world and one of the things that I noticed was that there was no tissues
Gordon from Brisbane, Australia 29 February 2016
Thank you for the feedback. We are delighted that you enjoyed your stay with us at 19th Avenue On The Beach. Unfortunately, tissues do not form part of the complimentary packs provided and I'm sorry for the inconvenience but we will certainly take your comments on board.
Kind regards
Wendy
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Only real negative was the lifts not working on a couple of occasions. The view was wonderful, but our apartment was showing signs of ageing. Staff very friendly and accommodating.
JILL from Sunshine Coast, Australia 09 February 2016
Thank you for your kind ratings. We hope we can be of service on your next visit to 19th Avenue.
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Thoroughly enjoyable experience
Peter from Yeppoon, Australia 06 February 2016
Thank you for your kind ratings. WE hope we can be of service on your next visit to 19th Avenue On The Beach.
Best REgards Les
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The pool temp and maintenance awesome as was the apartment
Had a fantastic six days. Amazing that the waves and ocean Cld be seen from ensuite- now that's different!
Natalie from Brisbane, Australia 05 February 2016
Thank you for your kind ratings. We are very pleased that you enjoyed your stay. As we say there is no other views like the ones from 19th Ave. We look forward to being of assistance on your next visit. Best REgards Les
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Excellent. Both families had a wonderful holiday
Alison from Rockhampton, Australia 24 January 2016
Thank you for your kind ratings. We are very glad that you enjoyed your stay and look forward to being of service on your next visit.
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We enjoyed our stay and family Christmas at 19th Avenue.
By error we made a booking on the internet and found our allocated apartment was not airconditioned. Staff were able to accommodate a room change which we greatly appreciated.
Phil from Melbourne, Australia 05 January 2016
Thank you for your feedback. We will attend to the squeaky ceiling fan and we hope to see you again some time. All the best for 2016
Regards, Wendy
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A great family holiday - as usual!!!
Jo from Toowoomba, Australia 04 January 2016
Thank you for your kind ratings. We are very pleased you enjoyed your stay, and we hope you will come and stay the next time you come to the Gold Coast.
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We had a very nice time however the main bed seemed very small especially as it was soft (so all tosses and turns were felt) + the molded bedside tables made it feel restricted for tall people. Other than the bed, we all had a lovely time.
Katherine from Brisbane, Australia 24 December 2015
Thank you for the feedback. I will pass your comments on to the owner or the apartment. As they are individually owned we are unable to make changes to the furniture. All apartments have queen beds,.however I'm sorry you were not comfortable. We do hope to see you again some time & wish you Happy New Year
Kind regards, Wendy
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We had a great break. The unit was well equipped and furnished. The grounds, pool area etc were very well maintained. Love that the beach is on your doorstep and you don't have to cross a road to get to it.
Robyn from Brisbane, Australia 24 December 2015
Thank you for taking the time to complete this review. We wish you all the best for 2016 and look forward to seeing you again some time.
Kind regards
Wendy
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Sensational location - super friendly staff - great unit - this will become a yearly stay for our family
Terena from Brisbane, Australia 01 December 2015
Thank you for the feedback. I'm sorry that you encountered this incident. I have not heard of anything like this happening before. We are pleased that you enjoyed your stay with us and look forward to your next visit
Kind regards, Wendy
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Fantastic break at 19th Avenue On The Beach. Resort has everything that you could possibly need, and has brilliant ocean views. Only 3 mins to Woolworths, and no roads or traffic to worry about to access the beach. Will definitely be staying again.
Darryl from Gatton Qld, Australia 09 November 2015
Thank you for the feedback Darryl. Unfortunately we cannot control the use of the visitor parking - sometimes it is beachgoers but we can't monitor this situation. We always have one designated car bay for our guests though. We are pleased that you enjoyed your stay at 19th Ave and we look forward to your return visit.
Kind regards, Wendy
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very comfortable and clean
Julie from Gold Coast, Australia 26 October 2015
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Great place with good facilities. A little bit further away from places than I anticipated but not a problem.
Anew from Auckland, New Zealand 26 October 2015
Thank you for your ratings. We hope you will consider us again for your next visit to the Gold Coast.
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Excellent accomodation
Brooke from Sydney, Australia 25 October 2015
Thank you for your kind ratings. We understand the difficulty when there is a group, however we think the security aspect is very important. We look forward to being able to assist you on your next visit.
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Everything was very good.
Have stayed here several times previously and dont see any reason why I wont stay here again in the future.
Staff are all pleasent and helpful. The rooms and buildings are always well maintained and very clean. The amenities and good and the recent refurbishments are almost complete.
Look forward to the next visit.
Darryl from Blacktown, Australia 22 October 2015
Thank you for your kind ratings. You comments regarding parking have been noted and will take up with the committee. Unfortunately we cannot advertise air conditioning, as most do not have it. Some owners that have installed air want to cover the running cost - thus the $7 a day. We agree that most people do not worry as being on the beach we get lovely sea breezes all the time.
We look forward to your next visit.
Regards Les Reception.
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Bit noisy where we were situated, have stayed in front apartments and no road noise, but overall very wonderful stay. Thanks.
Ann from Pine Mountain, Australia 12 October 2015
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Gerard from Brisbane, Australia 12 October 2015
Thank you for your kind ratings. We hope we can be of service to you on your next visit.
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A wonderful location with an amazing view. The most well designed units, a view of the beach from everyone. We watched the whales from the balcony each and every day. The pool upgrade is lovely.
Helen from Corowa, Australia 08 October 2015
Thankyou for your lovely review Helen we look forward to you returning again sometime soon
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Long weekend away, lucked out with the weather, fantastic view and a great location with a patrolled beach right out front.
James from Gold Coast, Australia 06 October 2015
Thanks for the feedback James. There should be 6 of everything. After such a busy school holiday period where guests take things from one unit to another and don't return them to the correct unit, we need to do a reconciliation and sort the losses out. Sorry for any inconvenience caused. We hope to see you again soon
kind regards, Wendy
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Great value for money. Nice clean linen, excellent views. Great fridge and quality comfortable furniture appreciated.
Bryce from Sydney, Australia 28 September 2015
Thankyou for your review, so glad you enjoyed your stay
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We were very happy with our stay. Loved the security set up, we were able to sit back and relax, enjoy the view and watch the planes coming into land. Will definitely recommend and plan to return. Reception was welcoming, friendly and helpful.
Glenys from Narromine, Australia 22 September 2015
Thank you for your comments and we thank you for the mention of the pool. It will be fabulous when finished, hopefully next week. We look forward to see3ing you again when you will be able to enjoy the new facilities. Kind regards
Wendy
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From the moment we arrived we were made to feel welcome. The checking in process was effortless. Overall we enjoyed our stay and will be back to enjoy a longer stay.
Ron from Brisbane, Australia 16 September 2015
Thank you for your kind review. It is a trying time for us with our pool renovations and we appreciate you staying with us. We look forward to seeing you on your next visit.
Kind regards, Wendy
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Very enjoyable what made out say more special was the chap on the front desk I think his name was Les very efficient frendly and could not do enough to help.
Lorraine from Christchurch, New Zealand 12 September 2015
Thank you for you ratings. We do our best to ensure guests have an enjoyable stay. We look forward to your next visit.
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more than happy with unit, customer service was excellent and view amazing, will be back when pool area is finished was disappointed that the squash court was not available as it was still advertised as being so
Jenny from Warwick, Australia 07 September 2015
Thank you for your kind ratings. We do apologize for the squash court being unavailable - originally we were told it would be accessable, however when the renovations started it had to be closed off for workplace health and safety reasons.
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very enjoyable experience.
CHARLES from Palm Beach Qld, Australia 07 September 2015
Thank you for your kind ratings. We hope we can be of service on your next visit.
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Room was very clean, and well presented. Appreciated the room being available to us for early check in and late check out.
Only issue being an extra bed was paid for and was not communicated from our booking form to the staff, therefore we didn't recieve it. Although once the staff was aware were very helpful, apologetic and refunded us for the extra bed.
Overall great experience, great place ( particularly once the renovations are completed), and will definitely recommend to friends and family.
Laura from Gold Coast, Australia 31 August 2015
Thank you for your comments. We hope you will consider us again for your next visit to the Gold Coast.
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FANTASTIC PLACE
Prem from Kuala Lumpur, Malaysia 20 July 2015
Thank you for taking the time to send this review and we are delighted that you enjoyed your week with us. Our pool is nearing completion so we hope you have the opportunity to stay with us on your next visit to the Gold Coast when you will be able to enjoy our new facilities. Kind regards, Wendy
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Great location. Apartments are on the beach. Quiet area. Can walk to shops and Surf Club. Staff were very helpful. Cant wait to see the new pool area. We will re book for our next holiday
Michele from Toowoomba, Australia 08 July 2015
Thank you for your kind ratings. Yes we also cant wait till the new pool area is opened. We hope we can be of service when next you visit Palm Beach.
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Very good
Anthony from Bargara, Australia 30 June 2015
Thank you for your kind ratings. We are very pleased you enjoyed your stay. We are looking at updating the BBQ area next year and will let the Body Corp know your suggestion.
Best REgards Les REception.
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Wonderful unit and fantastic service - we loved our weekend - thank you!
Geraldine from Brisbane, Australia 16 June 2015
Thank you for your kind ratings. We are very please you enjoyed your stay and look forward to welcoming , when next you stay with us.
Les Reception
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Good, we stayed in apartment C. previously we stayed in apartment E, which i think was much nicer with nearly 180deg view.
Gavin from Brisbane, Australia 20 May 2015
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Facility had everything we desired & less touristy area.
Lester from Brisbane, Australia 15 May 2015
Thank you for your kind ratings. We are very pleased you enjoyed your stay and look forward to welcoming on your next visit. Best Regards Les Reception
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We had a wonderful time staying at 19th Avenue. The unit we stayed in contained everything we needed. The staff were so friendly and helpful.
Thank you. We will certainly be back.
Jayne from Marburg, Australia 19 April 2015
Thank you for your kind ratings and comments. WE look forward to welcoming you again when you next visit.
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Loved every minute of our stay, absolute beach front, waking up to the coastal sunrise and waves crashing on the beautiful beach was really hard to take
Corey from Moree, Australia 14 April 2015
Thank you for your kind ratings and comments. We look forward to welcoming you again when you next visit.
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very good
Scott from Lucknow, Australia 13 April 2015
Thank you for your kind ratings - we hope we can be of service on your next visit to the Gold Coast.
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Perfect for families, spacious floor area and main bedroom. Great that it also has two bathrooms and in room laundry.
Josie from Wellington, New Zealand 13 April 2015
Thank you for your kind ratings, and comments - which we will take up with the owners. We hope you will consider us for your next visit to the Gold Coast.
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We had a very relaxing stay with our apartment being spacious, having all cooking facilities, million-dollar views and conveniently situated on the beachfront. The grounds are beautiful and the outdoor facilities are excellent.
Diane from Wyong, Australia 30 March 2015
Thank you for your kind ratings. We are very please that you enjoyed your stay, and we hope we can see you again on your next visit to the Gold Coast.
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nice location.
Michael from North Vancouver, Canada 23 March 2015
Thank you for your review. We hope we can be of service on your next visit.
Regards Les Reception.