354 reviews from guests stayed at 19th Avenue on the Beach Apartments
Rating 9 out of 10 2 Nineteenth AvenuePalm Beach, Qld, Australia4221
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It was amazing, beautiful room with beautiful views. Me and my partner are still having withdrawals from the hotel. Great value for money, would definitely go again.
Jacinta from Palm Beach, Australia 31 July 2013
Thank you for your kind ratings and remarks. We hope we can be of service on your next visit. Best Regards Les Reception.
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Thanks for a great stay..well located to beach and centrally located between Gold Coast and Coolangatta. Bit of a drive to theme parks as a some roadworks on the M1 not your fault. We are used doing 20 km in 15 minutes so unrealistic expectation.. We used as a base to explore hinterland, Bryon Bay Sunday markets, shopping malls. Much better than heart of Gold Coast. Overall very good value for money. Some of building and facilities are a bit dated but nothing that a bit of maintainance and paint would not fix.. Again thanks for a great stay :)
Heinjus from Freeling, Australia 20 July 2013
Thank you for your kind remarks. We are constantly trying to keep facilities updated however sometimes things take a little longer to get done.
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Fantastic really enjoyed our stay
Cecily from Quirindi, Australia 16 July 2013
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Relaxing and private. View from unit 13e spectacular and this is the unit we would always want to stay in.
Rob from Brisbane, Australia 10 July 2013
Thank you for your kind ratings. We hope we can be of assistance on your next visit to 19th Avenue On The Beach
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Really nice staff very clean apartment.facilitys excellent and clean garden area was very nice
Vanessa from Palm Beach, Australia 09 July 2013
Thank you for completing this review. We look forward to your next visit with us.
Regards
Wendy
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Very comfortable and relaxing
Kathy from Pittsworth, Australia 09 July 2013
Thank you for the review Kathy. As our building is right in front of the beach (no roads to cross and ocean views) I'm not sure what was wrong with the location so I can't offer any explanation to make your next stay better. I hope you can visit us again in the future.
Kind regards
Wendy
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Have stayed there a number of times over the years. Again enjoyed our stay overall but was disappointed by note shoved under our door on the eve of our departure. We thought it was a bit rude and offputting.
Sjouke from Sydney, Australia 08 July 2013
After ten years in the industry you are the first to complain about our departure notice. I'm sorry you felt offended by it but I will continue to put the notice under the door as a thankyou to our guests for staying and a reminder to them of check-out time and a reminder to them to check for belongings such as phone chargers and clothing that may be in the dryer etc. Your letter of complaint that you left indicated that we did not thank you for staying - it is mentioned twice in the departure notice and I did thank you for staying when I received the keys back, at which time you did not mention anything about damaging your car or being unhappy about departure notice. As you stated in your complaint letter that you hit something in the car park, damaging your car, you may have had your mind on other things and not noticed that our letter was actually a thank you letter. I wish you happy holidays in the future. Kind regards
Wendy
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Very pleasant restful stay. Very nice unit.
Perfect location.
We always enjoy our stay here.
Trevor from Brisbane, Australia 17 June 2013
Thank you for completing this review. We look forward to your next visit.
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It was a very nice time, with a lovely view as well.
Ken from Ipswich, Australia 04 June 2013
Thank you for this review and we look forward to seeing you again soon
Regards
Wendy
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We were late to check in and were advised with great instructions on how to access the keys to the room . Clean and comfortable accommodation, Would love to have had more time to relax and enjoy the beautiful view. Will definately come back and recommend 19th Ave on the Beach Apartments.
Kelli from Maryborough, Australia 03 June 2013
Thankj you for taking the time to complete this review. We look forward to welcoming you again, hopefully in the near future
Regards
Wendy
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This is the second time we have spent a weekend there and have thoroughly enjoyed it. It is the ideal venue for the cooler months of the year. I love watching the aircraft turn towards the airport right in front of your balcony. The pool area is a very good facility and to still have the squash court is an added bonus.
Stace from Camira, Australia 28 May 2013
Thank you for taking the time to complete this review. Our building is currently being assessed for painting and this will include the pool area. Unfortunately the squash court is not an all weather court but I will ensure that any maintenance requried is attended too. We look forward to seeing you on your next visit to 19th Ave
Regards, Wendy
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We really enjoyed our second stay at 19th Ave.
knowing that the building is well kept, managed and has great facilities makes the decision to stay with you easy.
The pricing at the moment is good value too.
James from Airlie Beach, Australia 28 May 2013
Thank you for taking the time to complete this review. Curtains are in the process of being installed today (I'm sorry we didn't mention that they had been ordered) & the building is due for painting shortly, with a refurb for the pool area (time of this major job is unknown at this stage). We look forward to seeing you at 19th Ave again soon.
Regards
Wendy
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Perfect weather, beautiful views, nice welcome
Joanne from Sunshine Coast, Australia 22 May 2013
Thank you for taking the time to do this review. As each apartment is individually owned we rely on the owners to maintain their property and unfortunately each owner has their own preferences in furnishings (artificial plants). I will pass on your comments to the owner. hopefully we'll see you again some time
Kind regards
Wendy
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We had a thoroughly enjoyable stay at 19th Avenue. I don't believe there is any other place on the Coast that has such a fantastic view of the ocean. We can't wait for our next visit.
Catherine from Brisbane, Australia 22 May 2013
Thanks for taking the time to do this review. We are pleased you had a wonderful stay & look forward to your next visit.
Regards
Wendy
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Late checkin was managed very well, place very clean, staff friendly, ocean view room was great.
Wade from Palm Beach, Australia 07 May 2013
Thank you for your comments and we do hope that you are able to visit us again sometime.rnKind regardsrnWendy
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Fantastic..will return
Matt from Brisbane, Australia 06 May 2013
Thank you for your kind comments. We look foward to welcoming you again to 19th Avenue On The Beach.
Best Regards Les Reception.
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Good location near the beach
Chris from Sydney, Australia 05 May 2013
Thank you for your kind ratings. We hope we can be of service on your next visit to 19th Avenue. Regards Les Reception
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We had a great time and loved the facilities, particularly the pool and the easy access to the beach.
Madonna from Ipswich, Australia 14 April 2013
Thank you for your kind ratings and comments. We hope we can be of service on your next visit to 19th Avenue On The Beach
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Our apartment had beautiful outlook to the beach and position on level 6 had quick access via lifts. The indoor heated pool, spa & sauna was one of the reasons we chose to stay here, and made our stay complete. The rooms were comfortably furnished with homely feel, and kitchen was well-provided. Security of the apartment was perfect.
Small initial accommodation problem was treated with understanding and efficient result was made.
Dennis from Burnie, Australia 05 April 2013
Thank you so much for your kind ratings. We hope we can be of service on your next visit to 19th Avenue On The Beach Les Reception
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Very happy. Wonderful place to stay. Lovely pool under glas roof. Very nice staff.
Trond from Stjordal, Norway 25 March 2013
Thank you for completing this review. We look forward to seeing you again some time soon
Regards
Wendy
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Great views. Room needs a facelift - new linen, towels, carpets, curtains & a paint. Also needs new couch.
Libby from Sunshine Coast, Australia 25 March 2013
Thank you for taking the time to complete this review Libby. The whole purpose of having the keys only allocated to the floor that you are on is for security. I'm sorry you were inconvenienced and we do try to put guests travelling together on the same floor wherever possible. The best way to alleviate the problem would have been to have given each other your second key and then you would have been able to go to each others floors. I will pass your comments about the unit on to the owner. The linen is throuygh a linen company so if there were problems with the linen we would need to address this with the company. Thanks again
Kind regards, Wendy
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we both enjoyed our stay at the hotel, we will be back again and for longer probably. Thanks.
Brendan from Brisbane, Australia 22 March 2013
Thank you for your kind ratings. We hope we can be of service on your next visit to 19th Avenue On The Beach
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Love love love it! I want to buy an apartment!
Rachel from Brisbane, Australia 04 March 2013
Thank you Rachel for taking the time to complete this review. Like most places on the Eastern seaboard, we have taken a battering lately with the terrible weather so it is great to see your review as we get over these terrible conditions. Thankfully we have the enclosed pool so at least our guests can swimm while the beaches are closed. Thanks again, Wendy
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Loved it! Great location, helpful staff and the facilities were excellent! See you next year!
Robinson from Sydney, Australia 23 February 2013
Thank you for your kind ratings. We look forward to welcoming you to 19th Avenue On The Beach on your next visit.
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Excellent
Damian from Sydn, Australia 06 February 2013
Thank you for taking the time to complete this review. We look forward to seeing you again sometime in the future.
Wendy
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Great location, beautiful views, great proximity to beach, a bit dated, old bathrooms, no aircon was a bit annoying but considering the cost it was definitely worth it. We were very happy when we checked in and Les took the time to explain where supermarkets, surf clubs were
Julia from Melbourne, Australia 30 January 2013
Thank you for your ratings and comments. We are trying to get the bathrooms redone by the owners but sometimes its a bit of a struggle. We are glad you still enjoyed your stay.
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Great place to stay, Les on reception is very friendly and accommodating to every request. Well laid out building with great facilities. Will definitely consider again if we want to stay out of surfers. Great views.
Bluann from Adelaide, Australia 29 January 2013
Thank you for your comments. Unfortunately when the building was built 25 years ago, air conditioning was not a feature of many apartment buildings and as such we do not advertise air conditioning. Some owners have installed it for their own use and as such there is a fee for its use. Those apartments that have air mainly have it in the lounge-rooms. Sorry for any inconvenience but as mentioned most apartments do not have air con. Kind regards, Wendy
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It was exactly what we spected and more. The location is superb, just a few meters from the beach, the views are amazing and the beaches pristine and tranquile. The pool facilities were great, having an undercover heated pool is great considering that we got a couple of days with rain. We also loved the gym wich has an awesome rowing machine!. Overall we were looking for a place that was near the beach, tranquile, with great ocean views and this was it. If you want to experience a bit of atmosfere you can take an easy drive to Surfers Paradise at night which has great diversity of restaurants and ambience, but during the day..... give me Palm beach any day. I hate crowded beaches. 19th Avenue was the perfect spot for us and our two teenage kids.Les In reception was very helpful in sugesting places to visit and always had a smile on his face.
S. from Sydney, Australia 28 January 2013
Thank you for your kind ratings. Yous suggestions are noted & we will contact the owner to see if we can effect some changes. We look forward to welcoming you on your next visit to 19th Aveneue. Regards Les
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excellent, can't wait to visit again
Gavin from Blacktown, Australia 27 January 2013
Thank you for your kind ratings. We look forward to welcoming you to 19th Avenue On The Beach, on your next visit.
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Les and Wendy are fantastic. They both helped with all my inquiries. Waking up to the sight of a beautiful ocean at sunrise was perfect. Staying in an apartment rather than hotel room felt more homely which is great with a young one. We requested a room with aircon which was fantastic and made it more comfortable with the humidity if u are not used to it. Would recommend to anyone who wants a relaxing beachside holiday. Also recommend the Indonesian restaurant next door we ate in one night and did take to our room the next night, really yummy!!!
Thankyou for a fabulous break that my family needed :)
Sonja from Sydney, Australia 26 January 2013
Thank you for your kind ratings. We have noted about the screens & will be mentioning it to the owner when we next talk to them. We look forward to welcoming you on your next visit.
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Location is great bus stops very close and the outdoor areas are fantastic beautiful grounds clean tidy BBQ area.
Paul from Wellington, New Zealand 25 January 2013
Thank you for your kind ratings. We hope to be of service on your next visit to 19th Avenue On The Beach
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Facilities were fantastic, local stores close by. 15 min to Surfers, We had a lovely relaxing time.
Wayne from Toowoomba, Australia 21 January 2013
Thank you for your kind ratings. We hope we can be of service on your next visit to 19th Avenue On The Beach.
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Location was great. Apartment was as "portrayed" on the Internet. Very clean and modern. Staff are welcoming and very helpful. We can't wait to return and have no hesitation in recommending to our family and friends.
David from Melbourne, Australia 16 January 2013
Thank you for your very kind ratings. We hope we can be of wervice to you on your next visit to 19th Avenue On The Beach
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Excellent - friendly staff, Great beach location. Best to have a car if planning to eat out in the evening or to buy food to self cater.
Knut from Palm Beach, Australia 06 January 2013
Thank you for your kind ratings. We hope you will return for anothe visit in the future.
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We have stayed at 19th Avenue a few times and will continue to do so. Location, facilities and staff always good. Thankyou.
Terry from Brisbane, Australia 27 December 2012
Thank you for taking the time to complete this review. We wish you a Happy New Year and look forward to seeing you again in the not too distant future.
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Thanks for a really wonderful stay. You were very helpful and made sure we were comfortable and happy. Thanks!
WILLIAM from Sydney, Australia 22 December 2012
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We had a lovely time, would definitely recommend it to friends. And we would choose it as first preference for any future holidays in the Gold Coast.
Great location, friendly and very helpful staff.
Craig from Colac, Australia 17 December 2012
Thank you for your kind ratings. We wish the very best for the Festive Season, and look forward to helping you on your next visit to 19th Avenue On The Beach.
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A pleasant and relaxing weekend.
Shaun from Augustine Heights, Australia 10 December 2012
Thank you for your ratings. We hope to be able to look after you again when you next visit 19th Avenue.
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Always enjoy our stay at 19th Avenue. We have used previously.
ANNA from Brisbane, Australia 10 December 2012
Thank you for your kind ratings - we look forward to be able to look after you on your next visit to 19th Avenue.
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We can only comment on the high quality of both the staff and service that we recieved during our stay in Flat 10a. 10 out of 10 for everything. Superb! We will be back in 4 years time. Keep up the good work. The gentleman on reception was extremely helpful.
Anthony from Gosport, United Kingdom 28 November 2012
Thank you for taking the time to complete this review Anthony. We look forward to seeing you again on your next visit. We do have issues with the sliding doors and as you can appreciate it is an ongoing chore due to the salt air but thankyou for mentioning it. I will certainly get our maintenance man to arrend to it.
Kind regards
Wendy
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We enjoyed our stay so much we have booked 4 suites for our extended family for a family holiday next year. Great location, wonderful "toys" (pools, spa's etc) and very friendly obliging staff - particularly Les.
Quiet location right on the beach.
Go for it - we did and are very pleased.
Paul from Auckland, New Zealand 18 November 2012
Thenk you for your kind ratings. We look forward to welcoming you again to 19th Avenue On The beach.
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The pool atrium was fantastic, spa, plunge pool and sauna to die for - the beach was so close you could touch it.
Buses were frequent and of good value
staff were great
Michael from Palm Beach, Australia 10 November 2012
Thank you for your ratings. We do apologise for the bed - however we will be contacting the owner with this regard. We hope we can be of service the next time you visit the Gold Coast.
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Magnificent - great accommodation, facilities, location, very friendly. Will come back again
Robyn from Kensington Grove, Australia 02 November 2012
Thank you for your kind ratings. We look forward to welcoming you when again you cisit 19th Avenue.
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Quite good, except there was no toilet paper in any of the bathrooms on arrival??.....
Vicki from Gold Coast, Australia 30 October 2012
Thank you for taking the time to complete this review. My apologies for the inconvenience of not having any toilet paper. This would not have been intentional & had we known, we certainly would have supplied it. We hope that you will visit us again some time in the future.
Regards
Wendy
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A great location and wouldn't hesitate to visit again. I would have no problems recommending the apartments to any of my friends.
Keith from Sydney, Australia 29 October 2012
Thank you for your kind ratings. We look forward to welcoming you on your next vist.