951 reviews from guests stayed at Albert Heights Serviced Apartments
Rating 9 out of 10 83 Albert StreetEast Melbourne, Victoria, Australia3002
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With Hazel working on the desk - the stay was made very easy. Hazel is a wonderfully asset to Albert Heights.
Brenton from Adelaide, Australia 09 October 2013
Dear Mr. Brenton
Thank you for taking the time to share your experience with us.
It is always a pleasure to receive positive feedback. I have conveyed your compliments to Hazel who is delighted to have been of assistance to you.
Thank you. We look forward to welcoming you back in the near future.
Kind regards
Samuel Sun
General Manager
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Spartan but very comfortable. Well situated for our purpose, which was attending a conference in Fitzroy. Close to trams and buses for quick access to CBD.
Ian from Brisbane, Australia 08 October 2013
Dear Mr. & Mrs. Maher
Thank you for sharing your experience with us. I am glad to hear that you have had a comfortable stay, and the location also assisted in making your stay convenient.
Thank you. We look forward to welcoming you back in the near future.
Kind regards
Samuel Sun
General Manager
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Staff excellent particularly Hazel who went beyond the call of duty to ensure that we were comfortable and orientated in Melbourne.
David from Albury, Australia 08 October 2013
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as usual perfect
Richard from St Georges Basin, Australia 07 October 2013
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Really enjoyed the quiet and laid back atmosphere. Location was perfect which allowed us to walk to the city within 10 min.
Michael from Whangarei, New Zealand 07 October 2013
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Love staying there. Home away from home!
Heather from Melbourne, Australia 03 October 2013
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I always feel safe at Albert Heights and the staff are just wonderful. We were upgraded at no extra cost and this was greatly appreciated. We will definitely stay here every time we visit Melbourne for my husbands appointments, it is in the perfect location but the staff just make this little motel a wonderful perfect place to stay. Well done and keep up the good work
Sue from Melbourne, Australia 03 October 2013
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Everything was excellent.
Jane from Adelaide, Australia 25 September 2013
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Very good and in a great location. We are repeat guests and believe it is value for money. Our room was quiet and other in house guests also respected the premises.
Graham from Main Ridge, Australia 23 September 2013
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Overall the service was great, cleanliness good and the location is excellent. Unfortunatley the shower head was broken which made it difficult to shower. My daughter gave up and I spent my shower adjusting the shower head to get some water flow. Disappointing knowing how great the apartments usually are.
Teresa from Mount Gambier, Australia 23 September 2013
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Always friendly service
June from Melbourne, Australia 21 September 2013
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The service was excellent and good location to St Vincent's Private Hospital. We were unsure of how long we needed to stay and the staff catered for this in having the room available in advance if need be. Our time frame extended to 16 days and on the last day when still tending to a relative at the hospital a late checkout was made available. Assistance was also provided in arrangement for bus connection to the airport. Great service by great people. Many thanks. The whole family appreciate the service and support you gave us.
May from Melbourne, Australia 13 September 2013
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Good friendly welcome. Everything well explained. Nice place to stay especially for the football
Slept well....and so did the kids
Richard from Portland, Australia 08 September 2013
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A big thank you to Bill and staff for you friendly, kind and helpful attitude. Our stay was most enjoyable and relaxing because of this and our room was extremely comfortable
Maxine from Adelaide, Australia 06 September 2013
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We've been staying at Albert Heights whenever we're in Melbourne for around 10 years. We find the location perfect for our needs, we use public transport to the football, the markets, the CBD, theatres and restaurants,Docklands etc. The staff are always helpful and friendly and the apartments are comfortable.
Alf from Perth, Australia 04 September 2013
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enjoyable,staff very helpfull
Alan from Somerville, Australia 04 September 2013
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Couldn't be happier. Was very grateful that I was allowed to leave my car in the morning while at hospital. It was also great that we were upgraded to a deluxe room. Thankyou I will be recommending you.
Kim from Traralgon, Australia 03 September 2013
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Simple but good.
Ruth from Canberra, Australia 31 August 2013
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Very friendly staff. Lovely welcome at reception. Nice and comfortable as well as convenient location.
Kathryn from Geelong, Australia 29 August 2013
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Daunted by untidy "gardens "out the front but reassured once inside with efficiency & pleasantness of staff & overall cleanliness & range of maps & brochures. All required amenities supplied.
Juliet from Newcastle, Australia 28 August 2013
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Great location with trams so close and we just loved the garden with the outdoor settings and the lovely ferns.
Edith from Wollongong.nsw., Australia 28 August 2013
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Great place we will be back
Kelly from Devonport, Australia 26 August 2013
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The lady at reception could not have been more helpful and accommodating. We really appreciated her level of service and will stay again.
Annie from Maffra, Australia 26 August 2013
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Really Enjoyed the stay
D.N.Heggie from Brisbane, Australia 24 August 2013
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An enjoyable stay
TREVOR from Wangaratta, Australia 23 August 2013
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great, as always - thanks!
Ross from Sydney, Australia 23 August 2013
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In the room there was a broken stool on which I left a note and neither the stool had been fixed or the note removed by the time I checked out. However I was very greatful that I could leave my car at the appartments while I collected my husband from hospital.The discription of the room on the booking details was not the same as the room I was in.
Isabel from Wodonga, Australia 23 August 2013
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Great
John from Tura Beach, Australia 23 August 2013
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The lady who checked us in gave us excellent information relating to how to get places whilst we were there. apartment was comfortable for what we paid. Whilst may not have been our first choice for accomodation we were pleasantly surprised.
Stewart from Adelaide, Australia 22 August 2013
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This was a great location and we appreciated being able to check out a bit later whilst we waited for son to have surgery
Trevor from Echuca, Australia 21 August 2013
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Enjoyable & comfortable
Melinda from Adelaide, Australia 21 August 2013
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OVerall, very satisfied with the accommodation and we will stay there again if in Melbourne.
The only concern was after hours access, as I arriveda bout 10pm on Thursday night and had to wait about half an hour before the after-hours security people arrived to admit me to the building. This also was after calling them 5 times to get an explanation of what was happening.
Michael from Adelaide, Australia 21 August 2013
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Great location. Friendly staff. Thicker curtains would be good as rooms are very light at night. Overall good value for money.
Julie from Adelaide, Australia 19 August 2013
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Good location & friendly staff.
Katrina from Melbourne, Australia 18 August 2013
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Great place to stay, friendly staff, very clean. The only issue i had was there were no face washers supplied.
Kerrie from Sa, Australia 17 August 2013
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Excellent value
Elizabeth from Melbourne, Australia 17 August 2013
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We have always stayed at Albert Heights when we visit Melbourne. The staff are always friendly and Courteous. The location is perfect, close to everything we need. Looking forward to staying at Albert Heights again on our next visit to Melbourne whenever that may be.
I always enjoy catching up with Hazel, she is a real gem and an asset to Albert Heights.
Michael from Maitland Nsw, Australia 16 August 2013
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Bed was comfy. Everything needed was there.
Carla from Balranald, Australia 13 August 2013
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Thanks.
Alan from Melbourne, Australia 12 August 2013
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Third time we have stayed at Albert Heights because of its location to hospitals is excellent, park the car for the duration of stay and don't have to worry about it.
Anne from Melbourne, Australia 10 August 2013
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Wonderful staff (thanks), great location, efficient and quiet heat pump. Traffic noise a bit of a problem for light sleepers.
Pete from Melbourne, Australia 09 August 2013
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Great thanks
Jeremy from Melbourne, Australia 05 August 2013
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Very Good.
LYDIA from Sydney, Australia 05 August 2013
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Note that we stayed 5 nights not 1 night. We were very satisfied with our experience. The staff did everything in their power to make our stay enjoyable. and went out of their way for us - especially William and Anita. It probably wasn't anyone's fault but our airport pickup bus didn't turn up on the corner of Powlett Street. We waited 20 minutes past the nominated time before giving up.
Patricia from Sydney, Australia 29 July 2013
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Whilst we did not spend a lot of time in the apartment the service on arrival was much appreciated. The room was both user friendly & clean & the apartments close proximity to the city a great advantage, all with a smaller price tag in comparison to similar places in the heart of the city. Will definitely stay again when required.