Albert Heights Serviced Apartments

951 reviews from guests stayed at Albert Heights Serviced Apartments


Rating 9 out of 10
83 Albert Street East Melbourne,  Victoria, Australia 3002
Overall Rating 9/10
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Great location, easy walking distance to MCG.

JOhn from Sydney, Australia
29 July 2013

 
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Excellent Accommodation with everything we needed for our 2night stay

Roma from Echuca, Australia
28 July 2013

 
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Have stayed there several times. Location is brilliant and value is excellent. Will be there again.

Bruce from Adelaide, Australia
27 July 2013

 
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Great, love the place.

Todd from Sydney, Australia
26 July 2013

 
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Great find, good parking, love the fernery. Very safe. Great with food shops , supermarket so close. Excellent value for money.

Susan from Echuca, Australia
25 July 2013

 
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very happy with position and service

Guest From from Melbourne, Australia
24 July 2013

 
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Positioned in a beautiful area on the outskirts of the CBD, walking distance to the CBD (15 minutes) or fashionable Bridge Road Richmond. The surrounding streets are lovely to walk along with beautiful architecture and gardens. We found the staff to be very friendly and accommodating. Printing tickets for us to see a show and allowing us to leave our car in the private car park until 2pm. The fernery centre courtyard was lovely to sit in.

Fiona from Melbourne, Australia
24 July 2013

 
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Very good once again. Staff already had an extra mattress ready for my daughter and she was much happier. Will be back

Paul from Adelaide, Australia
22 July 2013

 
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Nice location. Close to MCG and easy access to city via trams along Victoria Parade.

Graeme from Perth, Australia
18 July 2013

 
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Extremely good, will recommend it to everyone

Maximina from Sydney, Australia
16 July 2013

 
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Very good place!

Natalia from Melbourne, Australia
14 July 2013

 
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Excellent, except for parking - please consider allocated parking to avoid the awkward situation of returning late only to find no parking. The after hours contact number is security, not centre management.

Alan from Wynn Vale, Australia
14 July 2013

 
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Very helpful & friendly staff. Very clean and tidy rooms. Fantastic location.

SUSAN from Bairnsdale, Australia
13 July 2013

 
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We were very comfortable and enjoyed our stay in a lovely suite, bed was comfortable and clean. We would stay there again next time, friendly staff, and nice and close to the hospital.

Sharon from St Arnaud, Australia
13 July 2013

 
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I found Albert Heights to be a clean and comfortable venue for a short stay. The apartment had everything I needed and was quite spacious. I found the staff to be very helpful and professional. Excellent venue for money given the location.

Kelly from Melbourne, Australia
12 July 2013

 
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only bad thing was the room got very cold over night, even with spare blanket on. but overall place was very good

Lauren from Melbourne, Australia
12 July 2013

 
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The reception staff were friendly, professional and always willing to assist with any queries. Issues that we had were resolved quickly and without any problems. Bill (at reception) noticed that we had experienced a problem with not being able to park on the premises one evening and refunded the parking expenses incurred by having to park at a nearby car park. This was done without us having to complain or ask for reimbursement. Whilst the parking issue was a problem we were very appreciative of the steps taken by staff at Albert Heights to compensate us for the expenses. This type of service ensures that customers return. We would recommend Albert Heights as a basic, clean, comfortable and central place to stay in Melbourne.

Anew from Burnie, Australia
11 July 2013

 
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Great location & very quiet.

Jan from Rural, Australia
11 July 2013

 
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Very pleased and would stay again. Friendly staff. Great location. Good sized unit Great value

Noreen from Melbourne, Australia
10 July 2013

 
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A great location for our needs. Free parking is a bonus in Melbourne. The couches needed replacing otherwise all very good. thanks.

Terence from Ballarat, Australia
09 July 2013

 
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Enjoyable stay. Good location close to food, grocery store and transport. Excellent for free parking. Kitchen facilities were very good. Thank you

Colin from Rockhampton, Australia
09 July 2013

 
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Great location. Clean & comfortable room. Enjoyable stay

Tony from Melbourne, Australia
08 July 2013

 
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loved the separate lounge/kitchen area

Christine from Melbourne, Australia
25 June 2013

 
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I have stayed here before and it has a great feel to the apartments. Very comfy and has all features you would want for a short stay. Very close to Saint Vincent's Hospital and close tram ride into the city. Front desk staff where very friendly.

Dale from Warrnambool, Australia
25 June 2013

 
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Hazel was very helpful providing us with extra blankets and nearby services. Very thorough and friendly in greeting us and orientating us to Albert Heights. apartments. After I had a cool shower on our first morning, my husband said his shower was nice and hot. The 2nd morning, my shower was fine. Location of the apartments was fantastic and service was excellent. We shared the weekend with friends who stayed in the apartment next door. When one of or party of 3 was unable to come, Bill very kindly adjusted payment for the weekend at no extra charge for the change in number. This was much appreciated as sometimes, plans change due to unforeseen events. Many thanks.

Christine from Melbourne, Australia
24 June 2013

 
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Great location and feel safe staying at Albert Heights on my own.

Anne from Traralgon, Australia
24 June 2013

 
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Very pleasant stay with all questions answered. We arrived after hours and this was no trouble at all. Close to St Vincent's Hospital, great for country visitors.

Lorelle from Wodonga, Australia
23 June 2013

 
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Very happy with the accommodation. Would stay there again if necessary.

Robyn from Melbourne, Australia
20 June 2013

 
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Very good

MARGARET from Melbourne, Australia
18 June 2013

 
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suited out needs

Ian from Melbourne, Australia
16 June 2013

 
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I'm sorry but we are unable to complete the survey accurately for having recently stayed at Albert Heights because there was a muck up with our accomodation and we had to stay else where. Hazel kindly found us other accomodation at the Metropole and I cannot speak highly enough of her professionalism and caring nature with which she dealt with an awkward and difficult situation as there were pending sewage problems to deal with as well. She is an employee who went above and beyond the call of duty for us. Please sincerely thank her. Hazel should be commended and respected as an employee.

Jodie from Melbourne, Australia
12 June 2013

 
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Our fourth stay, so we are happy guests. Location (tram, supermarket, parks, nearby restaurants) and facilities are ideal.

Duncan from Hobart, Australia
11 June 2013

 
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We love staying at Albert Heights. The wonderful friendly and helpful staff and the clean units are the main reason we keep coming back. Keep up the good work!!!

Karen from Shepparton, Australia
11 June 2013

 
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As always!

Ross from Sydney, Australia
10 June 2013

 
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We had read on your feedback that the traffic on outside roads was noisy, which was definitely not the case on a Thursday and Friday night. We liked that we had privacy, could make our own meals if we wanted to, felt secure and could easily get to the city, Richmond, Collingwood and other surrounding suburbs by foot. the staff were very amiable and polite. The parking was very convenient for no cost.

KERRY from Melbourne, Australia
09 June 2013

 
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easy access - good parking - secure

Ian from Geelong, Australia
03 June 2013

 
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Very happy ,thanks

MARGARET from Swan Hill, Australia
30 May 2013

 
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Very clean, friendly staff, perfect for staying when on business in town

Judith from Healesville, Australia
30 May 2013

 
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Everything was very good we asked for extra blankets and mattress and everything was in our room when we returned. On arrival Bill explained where the shops were and how to get to the MCG and shopping, extremely helpful.

Coral from Adelaide, Australia
29 May 2013

 
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Every time I've stayed at the Albert Heights it has been a great experience. It's clean, comfortable. It is a good walking distance to the MCG.

Brian from Millicent, Australia
29 May 2013

 
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very friendly welcome from Hazel, thank you very much

Christine from Melbourne, Australia
28 May 2013

 
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Lovely as usual! Parking on arrival was a bit of an issue-but was sorted by the gentleman on the front desk.

Teresa from Mount Gambier, Australia
26 May 2013

 
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Extremely helpful at the front desk

Alan from Melbourne, Australia
23 May 2013

 
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Just what we were looking for.

Margaret from Beechworth, Australia
21 May 2013

 
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Have stayed many times and keep coming back. I was grateful for obtaining the room I asked for (no.31) which is very quiet. I also appreciated an early check-in so that I could prepare for my meetings.

Professor from Sydney, Australia
21 May 2013

 
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