|
|
951 reviews from guests stayed at Albert Heights Serviced Apartments
Rating 9 out of 10
83 Albert Street
East Melbourne,
Victoria, Australia
3002
|
Overall Rating
| 9/10
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Staff were very efficient & obliging. Location is excellent. Rooms very clean & comfortable. Neil from Melbourne, Australia 20 May 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
As always, my sister & myself had a very pleasant, enjoyable stay at Albert Heights. Full praise to the Chinese man who works on the front desk. He went way beyond the boundaries of his position to deliver exceptional customer service. He is a great asset to Albert Heights. Deborah from Melbourne, Australia 19 May 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
overall its great but slight noise of traffic near main road Peta from St Helens, Australia 17 May 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Wonderful, as ever! Thanks again Ross from Sydney, Australia 16 May 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
We stayed two times in 2 weeks. The heater in unit 34 was very noisy! The reception staff were wonderful! Good location in the city. Kathy from Melbourne, Australia 13 May 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
We enjoyed our stay. The staff were courteous and helpful at all times, and went out of their way to oblige with any requests. DEBRA from Perth, Australia 09 May 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
We enjoyed our stay and especially the location to the MCG and the price with our children. Fiona from Melbourne, Australia 09 May 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
We enjoyed staying at Albert Heights. The apartment was clean and tidy and the staff were polite and helpful and there was plenty of information about Melbourne available. We loved the location as we could walk to the places we wanted to go. Jeanette from Somers Victoria, Australia 07 May 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Very Good. Will be staying again. Brooke from Walmer, Australia 06 May 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Although I did not spend a lot of time in the apartment it was marvellous to be so close to Epworth Freemasons and to the Fitzroy Gardens. Hazel was relaxed, professional, helpful and amenable. Angela from Melbourne, Australia 02 May 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Pleasant Joe from Wodonga, Australia 01 May 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Had trouble connecting to internet - IT man in pizza bar arrogant and condescending.
Noisy guests on Anzac Day/Friday.
Desk staff very helpful and pleasant. Location great - close to IGA was good. apartment well-set up and comfortable. Bed was very comfortable. Lesley from Adelaide, Australia 30 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Everyone was very helpful and very hospitable. The rooms were very clean and adequate for our needs. One small note - I left the make up room tag outside expecting this meant the sheets might be changed, but this wasn't the case, however, I'm sure if I had asked then it would have been done. It was a great help having reception book a taxi for me. Jean from Melbourne, Australia 29 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
great location, staff and the apartment was great Donna from Sydney, Australia 29 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
All was great except the trundle was very uncomfortable for my daughter. I asked reception for some extra blankets and i was given an extra mattress to put on top along with some extra blankets to pad it out. Daughter was happy which meant I was happy. Paul from Adelaide, Australia 27 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
as always great Sana from 3875, Australia 27 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
We always enjoy staying here for short breaks. It's easily accessible to trams, shops & restaurants. The car parking is convenient and the reception staff are always very welcoming and helpful. Overall, we have found the Albert Heights Serviced Apartments to provide a very pleasant & comfortable city stay. SCANLON from Point Lonsdale 3225, Australia 26 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
As always, a pleasure to stay with you! Thanks for having me as a guest again. It's one of the very few places I stay at where I really feel a "guest" and not just another customer. Ross from Sydney, Australia 26 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Terrific - staff were great, the apartment was just what I needed, the location is fantastic and having free parking is a great asset. Many thanks! Mary-Faeth from Daylesford, Australia 26 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Very helpful lady upon arrival to reception . Gemma from Albury, Australia 25 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Great location parking a plus . Room ready on arrival a bit earlier than requeestd . Excellent John from Melbourne, Australia 23 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
we had hazel serve us and she was under alot of pressure at that time of the evening around 7pm. she handled it very well and went out of her way to help us out with any issues. Karen from Bendigo, Australia 22 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Very pleased with staff, facilities and close proximity to hospital for our needs Guest From from Shepparton, Australia 22 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
It is our home away from home! Heather from Eastern View, Australia 21 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Recommended place to stay Marianne from Melbourne, Australia 20 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Hassle free comfort, perfect location for us, fantastic, thanks. Naomi from Melbourne, Australia 18 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
William was friendly and informative on arrival. Room was comfortable and clean. Paul from Hobart, Australia 09 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Great as usual!! Damian from Adelaide, Australia 08 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Once again Hazel made the stay very enjoyable as she always does - thanks Hazel. Brenton from Adelaide, Australia 08 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Both the booking process and check in were smooth and efficient. The staff were very helpful and pleasant to deal with. Surrounding guests were quiet and courteuos. Russell from Melbourne, Australia 08 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Very helpful & accomodating staff Kaye from East Melbourne, Australia 08 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Clean, comfortable and convenient. Very good service, thanks Bill. James from Wodonga, Australia 07 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Exceptionally clean and sufficiently modern apartments in great location. Terrific value for money. Free on-site parking a big bonus. Will definitely stay here again next time. Rachel from Adelaide, Australia 02 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Very enjoyable Ian from Hobart, Australia 29 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
great Michael from Melbourne, Australia 26 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
My two weeks of stay gave me good impression of the apartment. I feel at home and able to do my laundry and prepared simple meal. The utensils are cleaned. Pots and pans are well organised. If the sleeping bedroom got a aircon/warmer unit will be perfect. Lim from Singapore, Singapore 25 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
We had a wonderful 2 nights as we were in city for a wedding at Fitzroy Gardens. Your staff were extremely helpful and friendly - reception and cleaning staff. Thankyou to everyone. Kevin from Melbourne, Australia 25 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Very helpful desk staff. Appreciated the descriptions of local restaurants and tips on transport options. Room service was flexible with timing and not intrusive. The unit and bet were in good order when we returned later in the day. Loved the ambience of the garden area when we came and went. Sad we didn't make the time to enjoy sitting there for a while. Dan from Adelaide, Australia 24 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Excellent stay as it was quiet, private and very convenient to a few food shops and also St Vincent Hospital. Jennifer from Adelaide, Australia 24 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
was great location and free parking was perfect. Great facilities. lady staff member on desk was very helpful. Carly from Warragul, Australia 23 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Had a great holiday in Melbourne. Trams were nearby and just across the street were great eating spots. The apartment was comfortable and quiet. We will definitely be coming back :) Julie from Adelaide, Australia 21 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
friendly staff allways helpfull ideal location my first choice for accommodation in Melbourne Peter from Albury, Australia 20 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Very good Dinal from Canberra, Australia 19 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Clean room, friendly staff. It was hot when we were there and it would have been nice to have a fan in our room. Carlee from Darwin, Australia 18 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Excellent location Louisa from Traralgon, Australia 18 March 2013
|
|
|