David from Christchurch, New Zealand 21 February 2017
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A comfortable, well-maintained room with everything we needed. The breakfast selection was amazing and it was hard to choose what to have! All staff were friendly and helpful.
Hazel from Guisborough, United Kingdom 15 February 2017
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Excellent.
Patricia from San Francisco, United States 14 February 2017
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Have stayed with you many times and appreciate your charm and convenience.
Matt from Sydney, Australia 13 February 2017
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I have stayed at The Alto a few times and it is a beautiful hotel with lovely staff. When we stayed there two days ago we were lucky enough to get upgraded to a three bedroom apartment which was perfect. It is in a great position and would seefjnatley recommend anyone to stay there
Rosalie from Melbourne, Australia 11 February 2017
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Enjoyable
Dean from Devonport, Australia 10 February 2017
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As always a comfortable stay in a great little hotel.
Heike from Perth, Australia 09 February 2017
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Very helpful staff, we had a very short stay but everything was fine.
Colleen from Melbourne, Australia 09 February 2017
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Great experience all round ...
Mark from Swan Hill, Australia 08 February 2017
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Good breakfast.
Front Desk helpful.
Robert from Melbourne, Australia 08 February 2017
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Great location with exceptional service.
Sarah from Brisbane, Australia 06 February 2017
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I really enjoyed my time at the Alto. The staff were fantastic and the service was excellent. I will definitely be staying again next time I am in Melbourne. I really enjoyed the little touches like the umbrella in the wardrobe and having a proper hairdryer instead of one of the little ones on the wall. The bed was super comfortable and I really enjoyed the many different channels on the TV. I would not hesitate to recommend the Alto to anyone traveling to Melbourne. It was the perfect base to come back to each day.
Tanya from Brisbane, Australia 03 February 2017
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Location was very convenient to CBD. Free tram rides are right at the door. Staff was very friendly and helpful. We had our one-day tour arranged efficiently by one of your staff members. We enjoyed our stay at Alto Hotel On Bourke. We'll definitely stay at Alto when we visit Melbourne in our next visit. Thanks Team!
Lydia from Melbourne, Australia 30 January 2017
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Been many times - always good.
Christaan from Wollongong, Australia 28 January 2017
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Comfortable, convenient, suited our needs, minor confusion over breakfast times - reception staff were out by half an hour with what they told us.
Anne from Quorn, Australia 26 January 2017
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We enjoyed our stay, staff were all very helpful
Brenda from Melbourne, Australia 25 January 2017
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It was a great experience. The hotel was clean, the staff were friendly and the bed was comfy.
REBECCA from Sydney, Australia 25 January 2017
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Very friendly and personal service. Made us feel well at home
Mark from Melbourne, Australia 23 January 2017
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Amazing bed, amazing shower, amazing room. Hallways a little dated but did not detract from the stay
Tennille from Brisbane, Australia 23 January 2017
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We had a wonderful stay at the hotel. Everything was nice from the welcoming & friendly staff to the lovely clean and comfortable hotel rooms. Superb , I wish we had stayed longer.
Tonderai from Sydney, Australia 20 January 2017
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Very enjoyable
Kleanthes from Melbourne, Australia 18 January 2017
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Excellent, as usual.
Janet from Perth, Australia 18 January 2017
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The staff were very friendly.
I liked the little touches, the apples at the entrance, salt and pepper shakers, glazed windows. The environmental features such as collection of paper, cardboard, bottles, etc. In the bathroom the usual small bottles of shampoo, etc were replaced by generous containers of soap, shampoo, conditioner and bath/shower gel attached to the wall.
Marea from Adelaide, Australia 17 January 2017
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love staying here , the hotel is clean and friendly.
Estelle from Melbourne, Australia 16 January 2017
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Clean, quiet, well designed rooms! Wonderful, skilled and helpful staff provided great service to us, even after we had checked out (provided luggage storage). Some minor maintenance would be appreciated (for future guests), things like fixtures loose/ not straightened (toilet seat, door handle). The window opened to a brick wall which was uninspiring but glad that we had one and it was quite soundproof. We could tell the king bed was two singles pushed together unfortunately, would be great if staff could figure out a more comfortable solution - better mattress topper, more sheets??
Lovely offering of consumables (for a surcharge) and loved the location of the hotel - perfect spot, close to everything!!
Alison from Adelaide, Australia 16 January 2017
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Great location, clean room, friendly staff. Close to tourist attractions, shops and the Yarra River.Public transport just outside front door. Easy walking distance to Casino and Southern Cross Station..
Susan from Bacchus Marsh, Australia 12 January 2017
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Excellent staff and location
Lisa from Seattle, United States 11 January 2017
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Another comfortable and relaxing stay at Alto - keep up the good work!
Nick from Alvor, Portugal 11 January 2017
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We booked this for our wedding which was held directly across the street so had a full day or bridal party chaos with hair and make-up artists and bridesmaids filling the room but it never felt as cramped as I would have expected. The staff were super helpful in ensuring we had enough chairs and drinks for everyone. I couldn't be happier with our stay.
Eliza from Melbourne, Australia 03 January 2017
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Excellent stay. Will stay here again when next in Melbourne. Staff were lovely, room very clean and comfortable. Only issue was that we were asked to pay for a beer from the mini bar which we did not take, the staff member did not charge us, but it was a bit odd that we were asked in the first place - we wonder if the cleaner mixed up the rooms?
Holly from Adelaide, Australia 02 January 2017
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Very enjoyable stay, helpful staff, comfortable room.
Ian from Wellington, New Zealand 02 January 2017
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Despite closing both windows, still could hear the trains from
Outside. Parking code supposed to work for two days but expired after 24 hours and we had to call the hotel reception to get a new code, incurring international call charges as the call was made from a Singapore-based handphone number.
Staff were all helpful and friendly.
Breakfast was tasty.
Excellent idea to have guest laundry facilities provided, which is fairly rare in Melbourne city.
Lester from Singapore, Singapore 31 December 2016
4 of our 50 rooms face Bourke Street where trams run. While all rooms have double glazed windows to minimise sound there may be some minor sounds in these rooms.
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Excellent. The staff make this hotel. The welcome back choclates are lovely touch. Breakfast is awesome.
Denise from Melbourne, Australia 31 December 2016
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Ideal position as we were in Melbourne to see COLDPLAY at Etihad Stadium. Bed very comfortable.
Angela from Adelaide, Australia 18 December 2016
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Made to feel welcome, like one of the family. Very clean with friendly and efficient staff. Rooms very quite particularly considering central location. Also having opening window as an alternative to air conditioning, weather permitting, was a plus. Found not able to access food after 9 pm considering daylight saving - not dark until about 9, was only issue. Other eateries close by also did not serve meals after 9 except of course fast food outlets or bar snacks from nearby hotels, When we did eat at the restaurant the food was delicious.
Christopher from Melbourne, Australia 17 December 2016
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hotel was perfect, great location, very friendly welcoming staff we will most certainly be staying again ! Thankyou
Dina from Melbourne, Australia 13 December 2016
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Great place to stay close to Trams, Etihad stadium, casino and walking distance to restaurants and shopping.
Shirley from Pertrh, Australia 12 December 2016
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Great second stay. Will be staying again our next trip to Melbourne.
Jean from Brisbane, Australia 06 December 2016
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Fantastic as always
David from Sydney, Australia 01 December 2016
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Loved the room and the soaps etc in the room. Ugh better than little plastic bottles, the staff were kind and helpful. The reading room was beautiful and we loved the tea coffee and hot chocolate in the lounge.
Joanne from Mount Cole Creek, Australia 01 December 2016
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Great location for our first visit to Melbourne to see the city and very convenient for arrival by bus from Airport and departure by bus to Hall's Gap.
Sidney from Bend, Oregon, Usa, United States 27 November 2016
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Loved the location, shame about parking, great staff and first rate service. Will use it again and recommend.
Geoff from Perth Wa, Australia 22 November 2016
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Very pleasant.
Gwenneth from Melbourne, Australia 22 November 2016
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Location was good and the rooms had everything you needed.