2992 reviews from guests stayed at Alto Hotel On Bourke
Rating 9 out of 10 636 Bourke Stmelbourne cbd, victoria, australia3000
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Just right, in every way. Close to station, to trams and a fine building, historic and well renovated; fine value for money as far as room is concerned
John from Sydney, Australia 26 March 2015
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Very Satisfied
Anew from Leiderdorp, Netherlands 26 March 2015
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An excellent experience. Only fault I have...we were going to eat breakfast downstairs on the day of out departure, around 8.15, and there no tables to sit at. No problems as went up the road but would have preferred to eat at your hotel.
Jennifer from Port Macquarie, Australia 26 March 2015
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Loved it. Very comfortable with all needs catered for.
Reyna from Melbourne, Australia 26 March 2015
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The Alto is a refreshing oasis in the middle of Melbourne. It is very close to Southern Cross Station and a 10 metre walk to regular trams to the city, Queen Victoria Gardens and DFO. The rooms are modern and bright and very clean. Double glazing on the windows makes for a sound sleep. Free wifi is supplied and never dropped out. Foxtel supplied and free access to computers in downstairs lounge. Staff are welcoming and helpful, and you are able to leave luggage for the day if you need to after checkout. Breakfast was fresh and plentiful and filled me up for a great day of shopping. Will definitely be staying again. Thank you :)
Patrice from Brisbane, Australia 25 March 2015
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Thoroughly enjoyable stay at Alto. A great little find. We will definitely be back.
The internet in our room was frustratingly slow, besides that it was very good!
Craig from Morrinsville, New Zealand 25 March 2015
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Top location. Reasonable price. Great beds. Awesome staff. We will be back.
Rick from Sunshine Coast, Australia 23 March 2015
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I loved it. The staff were very friendly and enthusiastic to help. I loved the free apples. My apartment was quirky and beautiful. I want to bring the family next time.
On my way home to Kempsey, plane problems forced me to have a night in a faceless huge hotel in Sydney. I kept getting disorientated in the corridor as it all looked the same. For me it made your hotel so much more special. It was my first trip to Melbourne. Thank you so much for helping to make it such a memorable one.
Rachel from Kempsey, Australia 22 March 2015
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Extremely comfortable and the location is perfect
Diane from Toowoomba, Australia 22 March 2015
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The wait staff at breakfast were pleasant and efficient. The food was delicious.
Robin from Melbourne, Australia 17 March 2015
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Fabulous.
Megan from Sydney, Australia 15 March 2015
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A lovely intimate hotel with fabulous service, home cooked breakfast and all comforts just around the corner from the main station and an easy walk to everywhere. What more could you need? Will recommend to all our friends who visit Melbourne and thank you.
Julie from Mirepoix, France 13 March 2015
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Fabulous place to stay. Informative and helpful staff, well appointed room, and food in dining room was great. Will definitely be back to stay next time in Melbourne.
Prue from Christchurch, New Zealand 13 March 2015
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Had stayed before in 2011 so was happy to come back again. Overall, we had a good stay. Facilities and staff were very good. The only minor issue we had was the times the room was serviced. Seemed to happen later than what we have experienced in many other hotels. Twice we came back to our room around 1-2pm only to find the room in the same state we left it. In other hotels we have found the rooms serviced in between 10am and 12pm.
James from Auckland, New Zealand 12 March 2015
Being a very busy hotel that is fully booked most nights and receiving many guests wanting to check in early we focus our resources on prepare rooms for arriving guests. Then servicing rooms of stay over guests.
On request we will service rooms of stay over guests at an earlier time. Please advise request to reception should you require servicing of rooms.
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My overall experience was excellent.
Sam from Hobart, Australia 11 March 2015
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Very good
Suzie from Melbourne, Australia 10 March 2015
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very easy
Meg from Sydney, Australia 09 March 2015
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Staff were extremely helpful, location of hotel is great and the room had everything i required. I thoroughly enjoyed my stay and would recommend.
Joanne from Melbourne, Australia 09 March 2015
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I stayed for two nights on a business trip. hotelAlto is well located with regards to the CBD, public transport and is within walking distance of restaurants, convenience stores and other shops. The staff were very friendly and helpful and nothing was too much. My room was comfortable, clean, modern and had some nice touches. Bed was very comfortable. The cooked breakfast was generous and tasty. The Wi-Fi is fast and very reliable. Overall, I would definitely stay again. I appreciate the environmentally friendly touches at the hotel and felt that it had a nice character that is often missing in large chain hotels.
Melanie from Brisbane, Australia 08 March 2015
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We liked the atmosphere, service, location, breakfasts
Kennedy from Wa Country, Australia 03 March 2015
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The stay was fantastic, great location and the staff were sensational and accommodating
Christopher from Launceston, Australia 03 March 2015
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greeted by very friendly and helpful staff at reception. more helpful and friendly staff providing the bar and breakfast service. overall an enjoyable stay at a pleasant hotel.
LES from Melbourne, Australia 03 March 2015
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Great, centralised location. Perfect to pop back to several times shopping bags back.
Melissa from Melbourne, Australia 03 March 2015
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The staff were very helpful and friendly. The hotel's green accreditations and sustainability policies were impressive. The location was also good, as was the breakfast. We would definitely use the Alto again.
Chris from Perth, Australia 02 March 2015
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-short but sweet stay, we enjoyed relaxing and watching the many foxtel channels, the room was cosy and the hotel was a very convenient location for our stay.
Katherine from Melbourne, Australia 02 March 2015
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Overall experience was good but however there was a personal touch and warmth lacking in hotel staff and guest interaction which could have pushed the hotel ratings to very good or excellent. I found it a little impersonal except for the French receptionist and the breakfast staff.
Neeru from Orsay, France 02 March 2015
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Fantastic!!! Was looked after.
Marion from Dubbo, Australia 01 March 2015
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staff were excellnt
Nigel from Blenheim, New Zealand 28 February 2015
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we were very happy with our stay, amazingly comfortable beds, nice size rooms,and the location was perfect for us travling on the train. Highly recommended, we will be staying here again for sure.
Thankyou for a lovely stay.
Rebecca from Melbourne, Australia 27 February 2015
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We love the location and the staff are always friendly and helpful.
Sharon from Sydney, Australia 26 February 2015
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Think this is the 7th time I've stayed at the Alto & I keep on coming back. Wouldn't go anywhere else, after all this time, it's like coming home
Sheree from Mount Barker, Australia 25 February 2015
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We really enjoyed our stay at the Alto. It is very convenient to transport, shopping etc. Rooms had everything that we required and the breakfast was superb. Will definitely stay again if in Melbourne.
Ron from Melbourne, Australia 24 February 2015
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Very pleasant all the staff were very helpful and friendly
Alana from Perth, Australia 24 February 2015
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great location with the most comfortable beds ever!!
Sy from Canberra, Australia 23 February 2015
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I really loved this hotel, it absolutely ticked every box. In particular every single member of staff I interacted with was wonderful, the beds were sensational, the breakfast was far better than the usual 4/5 star international chain buffet and for us the location was ideal.
Jenny from Newcastle, Australia 23 February 2015
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Very friendly
Kellie from Cairns, Australia 23 February 2015
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An absolute delight, the staff on the desk during my stay were particularly friendly and I think her name was Aimee was a standout. Thank you all!
Liam from Canberra, Australia 22 February 2015
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Great central location, fantastic services and value for money
Michael from Newcastle, Australia 21 February 2015
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Good, simple, friendly, well priced accomodation in a good location.
David from Sydney, Australia 21 February 2015
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We found the room to be absolutely perfect, could not fault anything. I would definitely recommend staying at the Alto to anyone travelling to Melbourne.
Trish from Melbourne, Australia 21 February 2015
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Excellent
Joe from Melbourne, Australia 20 February 2015
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Very satisfied overall.
Michael from Melbourne, Australia 20 February 2015
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Love staying at Alto on Bourke - super convenient location, great value, free wifi, and excellent environmental philosophy.