The scores says it all! You run a great establishment, staff and service "par excellence", we totally ewnjoyed our experience

Gus from Hobart, Australia
15 December 2014

Very pleasant stay, staff were very polite and friendly. Most accommodating too, we appreciated being able to leave our car a little longer in the carpark after we had checked out. Thank you. Our room was small but very nice, clean and very quiet.

Gary from Melbourne, Australia
14 December 2014

A very good hotel with pleasant staff. There was outside noise that impacted from the air conditioning units. There was also a lot of building noise at night, which would have been good to have known about before our stay as we had just come off a 26 hour flight.

Ann from Melbourne, Australia
12 December 2014

As good as usual

Joe from Melbourne, Australia
12 December 2014

I love the Alto Hotel - appreciated the Myki card.

Roberta from Brisbane, Australia
12 December 2014

Would definetly stay again ,good quiet room not big but well appointed

Robyn from Cairns, Australia
10 December 2014

Must be good I have been staying here for preference for approaching 10 years. Location is important. Cost is important. Staff are critical

Gregory from Adelaide, Australia
10 December 2014

Good location for us! 3 bedrooms and bathrooms were very helpful with a group of 6 mums! Clean rooms.

Debbie from Townsville, Australia
10 December 2014

Have stayed multiple times and always happy with the stay

Fiona from Canberra, Australia
09 December 2014

Excellent quality premises with very attentive, friendly staff. Excellent location for travelling from regional Victoria by train. Very much appreciated the room upgrade!

Phillip from Ballarat, Australia
09 December 2014

Really comfortable stay with a special mention for a great bed.

Dominic from Melbourne, Australia
08 December 2014

Great location, very comfortable and good rooms.

Emma from Melbourne, Australia
08 December 2014

We are regulars at this hotel

Grant from Melbourne, Australia
08 December 2014

Excellent convenient location. Very close to the sky bus. Bed very comfortable

Cice from Hong Kong, Hong Kong
05 December 2014

as usual, good - sometime the rooms are little noisy.

Brett from Sydney, Australia
05 December 2014

2nd time and really enjoyed our time there...very friendly staff...and loved parking under the hotel rather than a klm away

Paul from Sydney, Australia
04 December 2014

We really enjoyed our stay at Alto Hotel On Bourke. It was very quiet, and that is very important to us. Staff was friendly, and the breakfast (buffet and cooked) delicious. The location is fantastic, close to Southern Cross Station (for the SkyBus from and to the airport), a tram station and a short walk from the city centre.

Guenter from Auckland, New Zealand
03 December 2014

fantastic evening meals. Enjoyed the opportunity to have some decent coffee at my convenience.

Leonie from Perth, Australia
01 December 2014

Excellent

Merilyn from Melbourne, Australia
01 December 2014

The beds are so comfortable and the location very handy for the city's attractions.

Teresa from Melbourne, Australia
30 November 2014

Couldn't have found anywhere better to stay.

Michelle from Melbourne, Australia
30 November 2014

Getting there from the airport by bus is brilliant.

Ross from Sydney, Australia
29 November 2014

Extremely good. Everything we needed was provided. Thank you.

Catharine from Melbourne, United Kingdom
28 November 2014

Very pleasant, great staff and great location.

Tracy from Adelaide, Australia
27 November 2014

Have been staying at the Alto for 8 years location is brilliant and staff are excellent have never had a reason to complain which is why we keep coming back

Sharon from Sa, Australia
26 November 2014

Great. Very comfortable. Staff were especially helpful.

Alison from Hobart, Australia
26 November 2014

Enjoyed the stay. Staff were helpful and friendly. Wish the lounge, bar area was bigger, so that we could all meet and have a couple of drinks. The room was lovely and very clean. The rooms were quiet, not much noise in regards to hearing anyone else. Decor in the hotel/rooms were good. Would stay again.

Catherine from Australind, Australia
25 November 2014

A nice alternative to the larger hotel chains. Noise was an issue initially but addressed by very accommodating staff.

Greg from Perth, Australia
25 November 2014

Loved it

Anne from Adelaide, Australia
25 November 2014

We loved this hotel - especially the environmental focus and the full kitchen.

Maureen from Melbourne, Australia
22 November 2014

Very comfortable

Anne from Hobart, Australia
20 November 2014

Experience good, staff friendly.

Rosalba from Perth, Australia
20 November 2014

Alto is a great location, was very clean and the bed and pillow were really comfy. Slightly poky but if you are not spending a great deal of time in your room not a problem. Staff serving the breakfasts were very nice but the Reception staff were hit and miss. For example, we come in during the evening and stand at the lift and look over and a few of them a few times just looked at their computer screens rathre than say Hi, had a good evening etc. Seemed rather surly. Plus, you'd think they would be looking up at who is around anyway from a security perspective! We enjoyed our stay for sure.

Gwen from Perth, Australia
19 November 2014

Great location, comfy bed, nice, clean room. Love the free espresso machine & the free relaxation room with the lovely massage chairs. The staff were polite & helpful, particularly Andrew on Reception, who was an absolute pleasure to deal with. He was so polite & friendly & very happy to help us & give us tips on things to do. I have already recommended my parents to stay there on their trip in January & this will now be my choice for all of our trips to Melbourne.

Melanie from Spreyton, Australia
18 November 2014

Overall everything was OK,Big problem was very loud group of young people underneath rooms window in the alley.They were there on and off until 4,30 AM Sunday.It is out of your hands,but it doesn't make it acceptable. Regards

Branislav from Perth, Australia
17 November 2014

I always enjoy it. The staff are very friendly, the rooms are very nice and its convenient.

Eliza from Melbourne, Australia
17 November 2014

All staff were helpful and pleasant. They met all of my needs

Peta from Albury, Australia
15 November 2014

We had a great stay. Very good service and nice rooms

Sean from Thornbury, Australia
15 November 2014

Very pleasant. Room a little small but all else was great. Thank you,

Marthe from New York, United States
15 November 2014

Always excellent

Joe from Randwick, Australia
14 November 2014

Outstanding service, staff went out of their way to make sure things were right. Even when we were waiting for a pick up which was late, they showed concern and came out to the street to inform us of the late arrival. Wonderful and convenient place. Loved the GREEN attitude,

Edward from Allentown, United States
13 November 2014

Very good! Btw, my room was an ordinary king, not a one bed spa appt.

Jim from Singapore, Singapore
13 November 2014

Rooms were very clean. Only problem was a couple of really sketchy towels which housekeeping should have noticed not to put out. Generous towel numbers, toilet tissue, ie washroom amenities were generous....no "scarcity anxiety" One major problem. NO CLOTHES STORAGE other than a few hangers. There were two deep but narrow shelves, not well suited to storing and seeing clothing, and these were both filled with bedding so I kept having to open my suitcase every time I needed something.

Karen from Melbourne, Australia
13 November 2014

Thanks again for another comfortable and enjoyable stay. I find your rooms comfortable and clean, the emphasis on environmental measures is excellent (and unusual - more hotels should take your lead), and your staff are welcoming, friendly and helpful. Thank you.

Madeline from Ballarat, Australia
12 November 2014

I will definitely stay again. Perfect position for me to stay. Normally 4-5 days. Great facilities for single person who wants to go out or stay in for meals etc.

Graeme from Sydney, Australia
11 November 2014