2992 reviews from guests stayed at Alto Hotel On Bourke
Rating 9 out of 10 636 Bourke Stmelbourne cbd, victoria, australia3000
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very happy
Sharon from Adelaide, Australia 17 July 2014
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Very good
Jevan from Melbourne, Australia 16 July 2014
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The Alto on Bourke is my favourite place to stay. I look forward to staying here every time I am in Melbourne and I am never dissapointed.
Thank you to all the staff and management for your work, friendliness and attention to detail that makes the Alto on Bourke such an oasis in a busy world.
Cheers,
Claire
Claire from Sydney, Australia 15 July 2014
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Our second stay. Love the sustainability angle and very happy to support this. Staff were again very pleasant and helpful. Our petite room certainly was petite and we couldn't find a very suitable place for our luggage, so next time, we will book a standard size room :-)
John from Manly Vale, Australia 15 July 2014
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Had an amazing stay as always - thank you and will be looking forward to visiting again!
Sean from Adelaide, Australia 15 July 2014
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Consistently high standard, we will continue to come back.
Lesley from Mt Pleasant, Australia 15 July 2014
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We enjoyed our stay at the Alto. Our bed was very comfortable and our 3rd guest commented on the comfort of the sofa bed.We did enjoy the view over Bourke Street. We had a restless night on the Thursday night due to the band playing across the road at the Royal Melbourne. The noise was very loud and we connacted reception for more info about the event. Saturday was also disturbed but we could sleep through the partying. We also had an issue on checkout. This was resolved very quickly with a signature check as someone had charged their dinner to our room!
Dianne from Sydney, Australia 15 July 2014
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I was extremely happy with everything about the Alto and would nothesistate to recommend it to others or stay there again
Moana from Melbourne, Australia 15 July 2014
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Awesome location. This small hotel has everything. Sorry the weather was so bad but we did have the fabulous passes for South Pacific Health Club.
Ina from Greenville, Sc, United States 15 July 2014
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It was a great place to spend the night. Very convenient and comfortable.
Lauren from Melbourne, Australia 14 July 2014
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A warm & friendly place to stay, convenient to transport & places of interest.
Good food & service.
Will come again.
Richard from Perth, Australia 14 July 2014
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Great location. Lovely staff and service. Loved the massage room. Thanks.
Shona from Perth, Australia 12 July 2014
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Great stay, will definitely book Alto on Bourke again. Nothing was too much trouble from the staff who were professional, courteous and friendly.
Paula from Perth, Australia 11 July 2014
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Our family has stayed at Alto at least 4 times over the past few years and have not considered looking anywhere else. So convenient, a warm welcome and rooms and services which suit our needs very well. Even the other guests are friendlier than at other places where we have stayed before. Keep up the good work. Thank you. We hope to visit again soon.
Tracie from Hobart, Australia 10 July 2014
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Really enjoyable - the 3 bedroom was perfect for our family. We were checked in promptly with no fuss and all our questions answered. The location was great and a good base to get to just about anywhere in Melbourne & surrounds. Would recommend to family & friends.
Helen from Sydney, Australia 09 July 2014
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Friendly and efficient staff. I love that they give passes to a local gym.
Mina from Melbourne, Australia 09 July 2014
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Loved it! This was our fifth time at the Alto. Great location, staff and meals.
Barry from Brisbane, Australia 07 July 2014
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We always stay here when in Melbourne and it is consistently perfect for us
Noelene from Mollymook, Australia 07 July 2014
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Everuthing went very smoothly and the staff were friendly. The place is comfortable and very clean. Lovely amenities also
Yu from Sydney, Australia 05 July 2014
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The hotel was great. Very clean, great service, friendly BUT the room was very hot - even with air con turned down, I had to sleep without bedclothes and the window open - in Melbourne in winter!!! However, loved the library, relaxation room, fresh fruit. The little touches were great.
Jane from Perth, Australia 03 July 2014
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Loses a mark for comfort due to pillows which were a bit hard for me but this is a personal preference
Vivienne from Wentworth Falls, Australia 02 July 2014
All beds have 2 sets of pillows for our guest to choose their preference. 1 is latex insert that is firm and holds it shape. The other set are microfiber that are soft and can be folder (ie similar if use to a feather pillow). Both sets are hypo allergenic. More pillows are available on request.
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Clean room with friendly staff
Daryl from Longford, Australia 30 June 2014
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Breakfast was very yummy. Bed was very comfortable and room clean. Loved the picture hangings in the hallways. Staff were pleasant. Shower kept going hot and cold and door was very small. That's my only complaint. Location ok, good for skybus but there are more cbd central hotels definitely.
Olivia from Hobart, Australia 30 June 2014
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Great, very convenient and well priced
Steve from Melbourne, Australia 30 June 2014
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My husband and. Thoroughly enjoyed our stay at Alto.
Melanie from Sydney, Australia 30 June 2014
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Delighted to be upgraded unexpectedly
The breakfast and dinner in the restaurant was lovely
Kevin from Melbourne, Australia 29 June 2014
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My experience was exceptional,loved the room,staff fantastic but unfortnately i was unhappy with my big breakfast.i will be back for another stay
Graeme from Brisbane, Australia 28 June 2014
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Great location and facilities
Paul from Coffs Harbour, Australia 23 June 2014
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Great staff who looked after our requests - will be staying again
Cameron from Townsville, Australia 23 June 2014
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What a pleasure to find your hotel, I did not find any way you could improve it I would stay there again
Jacqueline from Perth, Australia 23 June 2014
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I was very impressed and will stay here again when in Melbourne.
Tricia from Sydney, Australia 22 June 2014
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I just love this hotel. Great location, clean rooms, very comfy beds.
It's my hotel of choice now in Melbourne
Annie from Sydney, Australia 21 June 2014
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I stay here whenever I am in Melbourne. I am very comfortable here, and it's very convenient to everything I need.
Thais from Newcastle, Australia 20 June 2014
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see email; highly enjoyable
Katie from Hobart, Australia 19 June 2014
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I liked the place. The green credentials drew me in, but the overall quality of the place makes me want to come back. Quiet, clean comfortable, reasonably priced and easier on the environment than other hotels.
Grenville from Sydney, Australia 19 June 2014
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An environmentally friendly hotel that is home away from home. The staff are friendly and well informed. Our room was very clean and spacious. Best hotel bed I've ever slept in, super comfortable and the pillows were fluffy. Shower was luxurious with good shower head and water pressure and wall mounted dispensers provided plenty of shampoo, conditioner, soap and lotion with no wastage. The powerful hair dryer was extra nice too! Other thoughtful extras such as free massage room, free wi-fi, library by the fireplace, fresh fruit and coffee/tea facilities at the lobby make this hotel very special. Will definitely stay here again and will highly recommend to family and friends.
Rowena from Greystanes Nsw, Australia 19 June 2014
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I was a first timer at the Alto and I enjoyed it very much. Fantastic location, near Skybus and work. Appreciated the efforts to recycle and minimise energy usage - and the free wi-fi. Place had cosy, more intimate feel compared to some other bigger hotels. Hope to be back.
Jenny from Adelaide, Australia 18 June 2014
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Very enjoyable stay
Ros from Melbourne, Australia 18 June 2014
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All fine.
Only gripe is that the company that provides your room service does not make food fit for human consumption, it's absolute low quality dirt and this reflects really badly on your brand.
Kris from Brisbane, Australia 18 June 2014
The service used on this occasion is a delivery option from a central kitchen who deliver to several apartment complexes. We have included their menu in our rooms as an additional option to our in-house room service operated from our kitchen.
We are reviewing the service provider overall quality.
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Great
Jodie from Sale, Australia 18 June 2014
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This was my second stay at the Alto. Staff were extremely friendly. Even though the room was on level 1, I found it to be quiet. Location for what we needed was perfect.