2992 reviews from guests stayed at Alto Hotel On Bourke
Rating 9 out of 10 636 Bourke Stmelbourne cbd, victoria, australia3000
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The room was adequate, but the staff were fantastic.
Ruthann from Sydney, Australia 02 May 2014
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We had a wonderful stay. Found it to be a great starting location for everywhere we wanted to go. The staff were all so lovely. We felt very welcomed.
Paula from Wollongong, Australia 30 April 2014
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We thoroughly enjoyed our stay at the Alto. The rooms were clean, beds very comfortable and the children appreciated the free wi-fi.
Dorothy from Newcastle, Australia 29 April 2014
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Comfort room was reat after long plane3 trip and early arrival. Excellent suggestions for dining and activities.
What was the name and contact info on the companty selling the matresses for the beds?
Barry from Charlottesville, United States 29 April 2014
Bed orders for the same specification can be made via the hotel with delivery to anywhere in Australia including the very important deep pillow topper. Their retail brand is King Koil however the range of beds may differ to design of the commercial beds used at Alto Hotel. Try http://www.kingkoil.com/ for products available in the USA.
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The receiption staff were very friendly and helpful. The room was well serviced. This was our second time with you, and certainly will make it a third if we come to Melbourne again.
Jennifer from Ipswich, Australia 28 April 2014
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We are very happy with our stay. Perfect location, perfect size. Some smell from the kitchen found its way into our room in the morning and some noise from the alley at night and one early morning, but otherwise perfect! Friendly staff, gluten free bread available for breakfast are other plus.
Fantastic. Think this is the 8th time that I've stayed there over the years & I keep on coming back. No better place to stay in Melbourne. The location is perfect & the staff can't do enough for you. I recommend this hotel to anyone travelling to Melbourne
Sheree from Adelaide, Australia 27 April 2014
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I had a very pleasant stay. The hotel is well located and reasonably priced. I really appreciated free access to Foxtel and Wifi. The room was comfortable and efficiently serviced. Location and free WiFi access were factors in my choosing the hotel.
Jennie from Perth, Australia 27 April 2014
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I think both chefs produce excellent meals. The woman who cleaned my room is lovely. She left me two little easter eggs. It doesn't seem much but I appreciated the gesture - so nice. The reception staff were very helpful too. And the dinning room staff are efficient and nice.
Ann-Claire from Perth, Australia 26 April 2014
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Requested a quiet room & enjoyed a VERY quiet, almost spotless room, prompt service & many Easter Eggs and apples. Good On You all - well done!!
Many THANKS...........Greg & Rachel.
Greg from Cairns, Australia 24 April 2014
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All the comforts in a smaller but uncompromising hotel in terms of quality. Very comfortable and relaxing. Breakfast staff were very attentive and warm.
Vanio from Sydney, Australia 24 April 2014
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I keep coming back - says it all I would think
Greg from Adelaide, Australia 23 April 2014
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Almost perfect for us EXCEPT the double bed in 409 which, unlike most beds, had a "hill" in the centre (so that you felt you needed velcro pyjamas to stay in bed) and was also much too "bouncy" for comfort.
Ann from Adelaide, Australia 23 April 2014
Beds are fitted with 6cm feather topper. It appears that the topper may have bunched in the middle. Our reception is open 24 hours for any concerns. Once known we would attend to these issues as soon as possible.
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Great location as a base to access the CBD with airport bus, train and tram so close.
Lyn from Brisbane, Australia 23 April 2014
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Everything was just as we needed it to be
Sarah from Melbourne, Australia 21 April 2014
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We have enjoyed our stay at Alto Hotel. Thanks to all the staffs for your friendliness and thoughtfulness. Will recommend Alto to people we know!
Mark from Brisbane, Australia 21 April 2014
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Enjoyed our stay, thank you
Anna from Melbourne, Australia 20 April 2014
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nice
Elizabeth from Melbourne, Australia 20 April 2014
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The Alto is top of my list for places to stay in Melbourne. The friendliness and warmth of the staff along with the extra touches provided i.e. free wifi, bowls of fresh apples, the library and access to the coffee machine make this intimate hotel feel like a home away from home. I have, and will continue to recommend The Alto to friends and acquaintances.
Mindy from Longford, Australia 18 April 2014
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Exceeded my expectations
Gary from Sydney, Australia 18 April 2014
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thoroughly enjoyed the stay
Helen from Melbourne, Australia 16 April 2014
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Alto Hotel was one of the best hotels I've stayed! I will definitely be booking Alto Hotel again the next time I come to Melbourne, it had everything I needed. A great night's sleep, perfect location, accessible to everything and the Staff were just extremely friendly! The 2 floor apartment made everything seem spacious. Amazing experience!
Jordanna from Sydney, Australia 15 April 2014
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See my TripAdvisor post - pefect
Phillip from Melbourne, Australia 15 April 2014
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A great 2nd stay - will be back!
Michele from Nelson, New Zealand 15 April 2014
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We were very pleased with all aspects of our stay.
Jill from Adelaide, Australia 14 April 2014
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An ideal location with the station and tram stop so close. Loved being able to open the window but quiet at night with the double glazing. Breakfasts were lovely. Staff approachable and helpful.
Sue from Toowoomba, Australia 14 April 2014
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all good
Richard from Sydney, Australia 13 April 2014
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Really enjoyed my 3 night stay, keep up the fabulous service !
Always.......Keep the Faith. :)
Vivienne from Adelaide, Australia 13 April 2014
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Really loved Melbourne. Alto was in a great location & we'd be happy to recommend and stay at Alto in the future. Had breakfast in the hotel one morning - was underwhelming for the price, but that is really all we can fault. The front desk staff were all friendly and helpful but the housekeeping staff were the standout personalities - always super friendly, smiling and courteous. Thanks for a great stay!
Carly from Victor Harbor, Australia 12 April 2014
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very good hotel, clean, staff friendly. just the refrigerator in the room was too noisy.
RENDA from Melnourne, Australia 12 April 2014
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The staff were very accommodating and put me in a room very near my friends. Everyone was so friendly and nothing was too much trouble.
Rosemary from Collaroy, Australia 12 April 2014
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As usual, everything was perfect. Have told all the staff in my company, who travel to Melbourne, not to look past The Alto when booking accommodation. The free upgrade to the apartment was a particularly welcome and much appreciated bonus. Thx
Joe from Melbourne, Australia 11 April 2014
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We were very pleased with everything at Alto, For us it had a perfect location. We did miss out on dining in. Would like to stay longer next time.
Mike from Perth, Australia 10 April 2014
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Had a wonderful stay great night sleep every night.Lovely and quiet.
William from Perth, Australia 09 April 2014
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I found the hotel to be very good value for money, staff were friendly and hotel in great location
Julie from Canberra, Australia 09 April 2014
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room 308 a bit too close to air vents. Next time, and there will be a next time, I will ask for a room further along
Terry from Wonthaggi, Australia 09 April 2014
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We loved it - would definitely come back - great team & accomodation
Debbie from Melbourne, Australia 09 April 2014
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Awesome
Sarah from Shepparton, Australia 08 April 2014
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My stay at the hotel was fantastic. It was well positioned close to Southern Cross station, the convention centre and restaurants. Cleanliness was perfect which is important to me. The breakfast was good and a nice idea with the buffet and to order after that. I ate dinner in the hotel twice and it was superb, fantastic chef! The bed was very comfortable and the double glazing helps in a busy city. I really felt that every last details was thought through very carefully.
Helen from Auckland, New Zealand 06 April 2014
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Excellent, staff were very helpful, perfect location.
Natalie from Canberra, Australia 06 April 2014
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Overall excellent, however I did not notice when booking the apartment that there was stairs, as we had very elderly parents with us and this did make it a little hard. It probably said that on your site but I did not notice it.
Kerrie from Melbourne, Australia 04 April 2014
Our Standard 2 bedroom apartments are set on one level without stairs. Our other 2 & 3 bedroom apartments (Superior & Deluxe) do have stairs to the bedroom level.
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wonderful staff and a great location-would highly recommend to all
PS the beds are superb
Carol from Te Akau, New Zealand 02 April 2014
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We enjoyed our stay. We didn't eat in the restaurant for a meal or breakfast we found great places to eat nearby.
Annette from Adelaide, Australia 01 April 2014
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nothing to criticise at all - very good experience indeed. thank you very much (in particular to your front desk staff who were all so helpful)!