2992 reviews from guests stayed at Alto Hotel On Bourke
Rating 9 out of 10 636 Bourke Stmelbourne cbd, victoria, australia3000
Overall Rating
9/10
Cleanliness
Service
Staff
Location
Comfort
Value for money
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Good location, quiet room.
Darren from Brisbane, Australia 09 April 2019
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
We found our room to close to trams and didn’t sleep as well as usual this time
Renee from Wangaratta, Australia 08 April 2019
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Staff are fantastic, warm and friendly. Room is clean and great value for money. We will definitely be staying again.
TRACEY from Melbourne, Australia 08 April 2019
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
My stay at your property is always the best. I was upgraded this time & that was perfect. The location is very good & the staff are very personable. I love this property
Carolyn from Roxby Downs, Australia 02 April 2019
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Lovely quiet boutique hotel in the heart of Melbourne. Wonderful staff, very clean and comfy rooms with the added convenience of tram at the door step. Love the free 24 hour coffe machine and lolly bar in the reception area. It is our favourite hotel when we visit Melbourne.
Kerry from Lismore Nsw, Australia 02 April 2019
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Really great experience. Would stay again. Receptionist staff member Amy was super friendly and made some recommendations (all of which we followed). She was very helpful and attentive at all times.
Frances from Sydney, Australia 22 March 2019
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Perfect for our work related stay.
Emma from Melbourne, Australia 22 March 2019
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Since we discovered Alto on Bourke it has been our accommodation of choice in Melbourne. We love its convenient location, the friendliness of the staff, the art work, the Book Nook, the hotel's care for the environment, the 24 hour reception, the breakfast choices, the excellent coffee machine , , , , ,
Stephanie from Launceston, Australia 09 March 2019
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
I appreciated an early check in on the day I arrived, being able to get some sleep after flying through a short night made our trip much more enjoyable. Everyone was very pleasant and helpful. I really love the snack and drink area and find the apples a lovely touch. Loved the comfortable bed. Thank you!
Ilana from Perth, Australia 28 January 2019
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Comfortable, clean with wonderful professional but friendly staff. Great breakfasts. Midweek 'complimentary drink' hour a great idea. 5 minute walk from Skybus depot with a tram stop at front door.
Robert from Sydney, Australia 28 January 2019
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
I arrived early but the staff were willing to watch my bag,
so I enjoyed watching Australian Open.
Staff are always friendly and honest.
I will stay here again next time I visit Melbourne.
YUKIE from Tokyo, Japan 28 January 2019
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Had a wonderful stay. One our favorite places we’ve ever stayed. The room was great, breakfast was tasty, staff was friendly and helpful. Enjoyed the happy hour, lollies and coffee. Would definitely stay at the Alto again.
Ronald from Melbourne, Australia 27 January 2019
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
friendly staff. enjoyed playing some board games.
Katsunori from Nara, Japan 14 January 2019
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Excellent location inside CBD, easy transport to/from airport. Take the free tram to other tousirst’s spots.free laundry on site is a big plus after hiking/camping along Great ocean road for a week. Small kitchenette is very nice, too.
Amber from San Jose, United States 14 January 2019
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Perfect stay
Alicia from Gwynedd, United Kingdom 14 January 2019
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
perfect
Estelle from Melbourne, Australia 14 January 2019
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Really enjoyed staying in a smaller hotel. Having a freshly cooked breakfast every morning was great. Also liked some of the little additional things that the hotel laid on - like drinks mid week.
Julie from Christchurch, New Zealand 14 January 2019
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Staff friendly, lounge/relaxing area excellent.
Great Southern Station, taxi rank and convenience stores near bye.
Were able to booking 2 hours early.
Tim from Melbourne, Australia 11 January 2019
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
The service is fantastic here. Will always come back when visiting Melbourne. The lady at the service counter went above and beyond with sorting out an issue with a 3 party booking service (a mistake made on my end) nothing was a hastle when asking questions or needing assistance. Thanks guys!
Corey from Melbourne, Australia 11 January 2019
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
We always enjoy our stay at the Alto. We’ve stayed there every time we’ve visited Melbourne.
Tony from Brisbane, Australia 09 January 2019
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Excellent staff especially the staff on reception on Friday 4th January afternoon - cannot thank them enough for making our stay memorable. Really impressed with their service! We booked two rooms.
Margaret from Melbourne, Australia 04 January 2019
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Friendly staff, conveniant downtown location.
Siri from Oslo, Norway 03 January 2019
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
This is a lovely hotel, the room was very comfortable and the staff were extremely helpful and friendly. The breakfast choice was very good with lots of tasty hot options all cooked to order. The hotel is a 10 to 15 minute walk into the centre of town and there is a tram stop outside.
Jayne from Melbourne, Australia 23 December 2018
Thank you so much Jayne for choosing to stay with us. We are pleased to know you enjoyed being with us!
---Do come again !
I love staying her. Always clean and has great service and services and close to my office and skybus.
Katrina from Sydney, Australia 28 November 2018
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Great location and staff very friendly and helpful
Pleased with rooms.
We had two rooms for two families staying at hotel.
All happy
Stephen from Perth, Australia 22 November 2018
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
100% would stay again
Ciara from Dublin, Ireland 21 November 2018
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Great. My second stay.
Deborah from Sydney, Australia 05 November 2018
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Excellent as usual.
Eliza from Melbourne, Australia 05 November 2018
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
We really enjoyed our stay at Alto. The breakfast was delicious, the room clean and comfy and staff very helpful and friendly. We will recommend and also return to stay again next time we visit Melbourne.
Madeleine from Sunshine Coast, Australia 10 October 2018
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
The staff are excellent. Our only problem would be that the bedding isn't really flexible in that we were too hot each night. Nor are the beds particularly comfortable.
Grant from Wellington, New Zealand 09 October 2018
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
A great place to stay and great value for money. The staff a incredibly welcoming.
Greg from Sydney, Australia 04 October 2018
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
relaxing
Marie from Melbourne, Australia 25 September 2018
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Enjoyed our short stay. Was metres from the Spencer St train and bus station. The windows were double glazed as the tram passes nearby but unless you are a very light sleeper this won’t bother you. Excellent choices at breakfast.
Charles from Canberra, Australia 20 September 2018
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Great location . Clean and comfortable. Staff was nice and helpful . Would highly recommend!
Lillian from Charlotte, United States 20 September 2018
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Found it to be an enjoyable stay.
Donna from Melbourne, Australia 19 September 2018
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Loved all the eco friendly things you’re doing- well done!!
Aasha from Adelaide, Australia 18 September 2018
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Very relaxing
Daphne from Perth, Australia 18 September 2018
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
My wife and I were in town for an event. We chose the Alto for it's proximity so that we could walk to the places we wanted to go. The staff were very friendly, helpful, and attentive. The breakfast was excellent. The room was very clean and tidy, as was the rest of the premises. The bed was comfortable. It had everything I would ask for in a motel. If we attend another event in the Melbourne CBD, I will stay there again.
Darrell from Bendigo, Australia 17 September 2018
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
A pleasure to stay at your hotel. No issues at all.
Ben from Gold Coast, Australia 17 September 2018
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
A fabulous spot to stay. the staff were great, rooms so clean. Even though my nose stud got swept away by the cleaners I have no doubt that every measure was taken to find it. We will most definitely be staying next time we are over.
Thankyou all so much for making our stay in Melbourne so great.
Gretchen from Hamilton, New Zealand 16 September 2018
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Very happy. Love the commitment to more sustainable tourism. Liked the availability of the lounge area, the book swap, the complimentary drinks in the early evening.