2992 reviews from guests stayed at Alto Hotel On Bourke
Rating 9 out of 10 636 Bourke Stmelbourne cbd, victoria, australia3000
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I thoroughly enjoyed it. The near-perfect review was just spot on!
I had just so much relaxing time there.
Plus your GREEN concept just topped it.
As a strong Green believer, I think you've done a wonderful job.
THANK YOU.
Joon from Melbourne, Australia 27 March 2013
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Good location to access CBD. The iPod docking station was very useful.
Aian from Washington, Dc, United States 26 March 2013
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We were very impressed with the environmentally friendly nature of the hotel. We also found the two gentlemen working on the reception desk to be exceptionally professional, helpful, kind, and courteous. The only downfall for us was the noise factor from outside. It sounded like people were literally talking outside of our window at all hours of the night so we found it difficult to sleep. Apart from that the room was clean and comfortable and reasonably priced. Breakfast was also fresh, tasty and good value. Thank you very much!
Melissa from Perth, Australia 26 March 2013
Having windows that open for fresh air is a benefit however when open they will let in noise from the surrounding area. Our reception is open 24 hours a day to assist and will do their utmost to find a solution even when noise is from public areas.
I'm a regular. But did notice the evening meal was no longer available. Plus the cook turned up late one morning so cooked breakfasts were late. The lass in the dining room handling this very well. Your place is like a 2nd home and I appreciate the facilities time & time again and will continue to return.
Mike from Auckland, Australia 25 March 2013
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It was great
Rosalind from Melbourne, Australia 25 March 2013
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Fantastic
Duncan from Gisborne, Australia 24 March 2013
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Staffs are friendly and excellent services and facilities
Tan from Melbourne, Australia 24 March 2013
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My partner and I stayed for three nights at the Alto and had a wonderful time. The beds were super comfy and the location is only a two minute walk from Southern Cross Station so it was perfect for us. One of the biggest reasons we chose the Alto was the environmental focus of the hotel, we only wish that there had been more vegan options (some soy milk in the fridge instead of just dairy would have been lovely). No complaints really, except that the coffee plunger in our room still had remnants of tea from a previous guest, ew.
Tahlia from Adelaide, Australia 23 March 2013
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We had an excellent stay at the Alto. Cannot fault the facilities or sevice from all staff. Have already recommended to colleagues and friends and will definately make the Alto our accommodation of choice the next time we visit Melbourne.
Samantha from Perth, Australia 22 March 2013
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Great experience!!!!!!!!!!!
CARLOS from Quito, Ecuador 22 March 2013
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Excellent.
John from Blackalls Park, Australia 21 March 2013
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Very pleased with all aspects of our stay at the Alto.Would certainly consider staying again.Liked closeness to Skybus
Terminal also.
Catharine from Reading, United Kingdom 20 March 2013
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We received a warm welcome from Andrew and he was very helpful in addressing our questions. We thoroughly enjoyed our stay. The only down side was checking out. We were running late unfortunately and received a phone call followed by a supervisor entering our room. A little over zealous we thought and nothing we have ever experienced before and we travel extensively . Checking out was nowhere near as pleasant as checking in!
Guest From from Cairns, Australia 19 March 2013
Our internal communication was not efficient as we did not co-ordinate between our front desk and housekeepers once it was established that a late checkout was required and you were unnecessarily disturbed twice.
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As always, this was a great stay.
You'll be seeing me again.
Cameron from Sydney, Australia 18 March 2013
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A great combination of value, location, efficiency & comfort. And I appreciated the upgrade!
Stewart from Hobart, Australia 16 March 2013
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Very comfortable bed & linens. Appreciated the water carafe & cold glasses as well as real milk for coffee. Charley was very helpful with information & restaurant suggestions. Grateful for room facing the alley as it was quiet. Nice wine for value before going out to dinner - we wanted a bit more than offered at the hotel. Understand that it was just before race weekend but still a bit difficult to take the huge jump in rate for our 2nd night; especially as we had booked our 1st night ages ago - some concession would have been appreciated. Good value for under $200., not so much for nearly $300.
Hampton from Grass Valley, United States 15 March 2013
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Very convenient to the office
Really appreciate the environmental stance the hotel is taking
Kate from Brisbane, Australia 15 March 2013
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It was clean and served my purpose.
Ama from Adelaide, Australia 14 March 2013
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An absolutely fantastic find on the internet. Four family females from the USA, Aus and UK had a wonderful time in Melbourne made perfect by our stay at the Alto. There was nothing we could find fault with. Staff were incredibly kind, helpful, pleasant, and always went the extra mile for us. The location was spot on for trains, trams and some great eating places. Our 2 bed apartment had everything in it that we needed. The air con was brilliant, (we were there in the middle of a heatwave), it was immaculately clean, lovely comfortable beds, good free wifi and very quiet in the evenings, plus free coffee and lovely fresh apples 24/7.
I have travelled extensively and it is one of the best hotels I have stayed in. Would we come and stay again, absolutely yes, would we recommend it, absolutely yes.
Thank you to the staff at Alto for helping make our special once in a lifetime family holiday so special. We also admire your 'green policies' well done.
Guest From from Brisbane, Australia 14 March 2013
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Convenient location for airport transfers and city access. Staff extremely courteous. Catered for soy and gluten-free preference. Room a little cramped, but not much time spent in it anyway.
David from San Rafael, United States 14 March 2013
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Helpful and friendly staff
George from Melbourne, Australia 14 March 2013
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Great location, central to all activities we were attending during our stay. The staff were friendly and the room was great. Will certainly stay again next time we are in Melbourne. Enjoyed the free coffee and hot chocolate that was available in the lounge, a great way to start and finish your day.
Karen from Salisbury Heights, Australia 13 March 2013
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We had a lovely stay at the hotel. The staff was most helpful and the location was excellent (two minutes of walking from the skybus terminus and 30" to the tramstop, which takes you to all major sites in less than 10 minutes).the studio was very clean and quiet and spacious enough for us.
Peter from Gent, Belgium 12 March 2013
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We enjoyed our stay with you. Room was a bit small by the time we got our two cases in there but other than that everything was spot on.
Lynda from Waipara, New Zealand 12 March 2013
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Very helpful and friendly staff, a nice experience !
Barry from Melbourne, Australia 12 March 2013
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Great to see that this hotel is reducing the environmental impact of our stay in lots of small but important ways. Free wifi is also a plus point.
Stephen from Geelong, Australia 11 March 2013
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Very clean, great location only a stones throw from Southern Cross Station and the Skybus. Staff were very friendly and helpful. We spend a lot of time in hotels for our work and this one was exceptional, broadband very fast, breakfast great. I have already recommended this hotel to a colleague. Thanks for a wonderful stay.
Karen from Melbourne, Australia 11 March 2013
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Close to Southern Cross for trains, and trams nearly just by the door in Bourke Street.
Stephen from Christchurch, New Zealand 10 March 2013
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Great welcome on arrival - room had everything we could wish for - very clean and comfortable - breakfasts were amazing - lots of choice and tasty. I would say practically perfect.
June from Newcastle Upon Tyne, United Kingdom 07 March 2013
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Meets my needs well..very happy with the hotel..have been visiting quarterly or so for the last 18 months and will continue to do so.
Jim from Singapore, Singapore 07 March 2013
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No problems whatsoever
Warren from Hobart, Australia 06 March 2013
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Very good
Jeremy from Melbourne, Australia 06 March 2013
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Great location. Staff welcoming, and helpful with questions re directions and trains. Room was excellent. Good to have coathangers that can be taken out of the wardrobe. Bed and pillows very comfortable. Good water pressure. Very good breakfast; waitresses friendly, good chef. Loved the rooftop honey.
LYNETTE from Brisbane, Australia 05 March 2013
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The hotel is well placed if visitors require public transport. We were visiting for the air show so it was handy to be so close to Sothern Cross station. It's also a reasonable walk into the centre of the city. As we discover later, the free city circle tram stops not far away.
Cleanliness and friendly, helpful staff impressed!
STEPHEN from Sydney, Australia 05 March 2013
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Good
Leonie from Sydney, Australia 04 March 2013
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overall good experience
Tomas from Melbourne, Australia 04 March 2013
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Wonderful, courteous service. We will be back.
Wilhelmus from Adelaide, Australia 04 March 2013
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Made me feel at home after a seriously delayed flight and calmed me with a glass of water and helpful directions to an imminent appointment all of which was much appreciated.
Michael from Sydney, Australia 04 March 2013
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The breakfasts were excellent. Very convenient to transportation. Staff very helpful. Room very quiet and comfortable.
Katherine from Hampton, United States 02 March 2013
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Great location. Lovely quiet stay. Beautiful breakfast. Well equipped room
Jennifer from Brisbane, Australia 28 February 2013
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The room was fine, staff went out of their way to make sure I got 2 x queen beds and not queen plus singles. Room was very noisy though, from airconditioner units outside.
Craig from Geraldton, Australia 28 February 2013
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Bathroom a tad small but loved being able to open the windows and go out on to the balcony
Cheryl from Melbourne, Australia 27 February 2013
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Position was perfect for us, near Southern Cross Station, Southbank and South Wharf. We were so impressed we have booked again next February. Each year we have a sisters weekend (There's 6 of us), so it was perfect for us with three bedrooms and three bathrooms.
Gaye from Melbourne, Australia 26 February 2013
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Very comfortable and relaxing. Staff were very helpful and assisted us with any queries we had, especially when my husband was unwell. Many thanks to Gary especially!