2992 reviews from guests stayed at Alto Hotel On Bourke
Rating 9 out of 10 636 Bourke Stmelbourne cbd, victoria, australia3000
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The staff when we checked in were amazing! They gave us maps and told us what festivities were going on in the city that weekend. They were helpful with connecting to the wifi and patient when we were running late with checking out due to one of my friends unable to find some of her belongings and then unable to close the suitcase!
Idylle from Melbourne, Australia 25 February 2013
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We were there four nights, took the breakfast deal. Good hot breakfast &buffet. Very nice staff. Central to everything, trams, trains, buses, restaurants. Has washer/dryer facilies too. Very good value for the money. Made our stay enjoyable. Highly recommend this place.
Pradheep from Melbourne, Australia 24 February 2013
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We have a great time. Lovely place to stay
Benjamin from Pakenham, Australia 24 February 2013
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Both my mother and I enjoyed our stay at the Alto. The unit was very clean and well presented. The staff were friendly and helpful. Also, we found the Alto’s close proximity to Southern Cross station and trams into the city fantastic.
Benjamin from Sydney, Australia 23 February 2013
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We really enjoyed our stay. The staff were very friendly & helpful, room was comfortable & clean.
The relaxation room was a real bonus. Thankyou for making our stay in Melbourne more enjoyable.
Wayne from Perth, Australia 23 February 2013
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Very pleasant stay - thanks
Alan from Cheltenham, United Kingdom 22 February 2013
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Very enjoyable stay, couldn't fault anything. Really enjoyed the breakfast!
Colin from Melbourne, Australia 21 February 2013
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It was great. All of the staff were friendly and professional, from housekeeping to the breakfast personnel, to the extraordinary front desk/concierge personnel. Very helpful and all recommendations were right on!
Deborah from Melbourne, Australia 21 February 2013
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wonderful stay. The stairs were a big of a worry but not a problem in the end. Gourmet 2 go was just fantastic
Angela from Hobart, Australia 20 February 2013
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very good
Michael from Brisbane, Australia 20 February 2013
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Great stay, thank you! Will use again and recommend.
Rebecca from Christchurch, New Zealand 20 February 2013
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Love the location and the breakfast accommodate me with being gluten free.
Bathrooms well equipped with shampoo dispensers etc.
Very quiet when we have stayed there.
Our favourite hotel when we come to Melbourne
Marian from Cairns, Australia 19 February 2013
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We have stayed at the Alto numerous times over the past few years. We have always enjoyed the stay hence we keep coming back. Again as with all previous stays we again enjoyed our brief stay and will definately keep coming back. The staff from reception to room staff are all friendly and helpful. Great place to stay. Being able to purchase myki tickets at the Alto was beneficial.
David from Adelaide, Australia 19 February 2013
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excellent allrounds
Ross from Hobart, Australia 19 February 2013
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It was perfect - thanks for making our whirlwind trip so comfortable :-) We had to catch an early train after a late flight and the kitchen made us take-away egg toasties - very much appreciated!
I particularly like the eco-friendly vibe and thoughtful touches in that regard, eg. soap and shampoo dispensers (save mini plastic bottles)
Katy from Brisbane, Australia 18 February 2013
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Excellent experience, would not stay anywhere else in Melbourne
Craig from Brisbane, Australia 18 February 2013
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We see the Alto as a home away from home, each time we come and stay just reinforces our opinion. Staff are always pleasant and helpful. The rooms are always clean and little bits in the kitchen always well stocked and appreciated. The beds are a dream, we were worn out from the traveling and to just crawl in and out like a light.
Sally from Mildura, Australia 18 February 2013
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Convenient location. Comfortable room . Look forward to staying again.
Extremely pleasant surprise to find room ready on arrival at 12:30 and also to receive a free upgrade to a penthouse suite. Also love your green features like the natural skylight.
Ken from Sydney, Australia 15 February 2013
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The Alto Hotel On Bourke was the perfect place to stay for a business traveler. It was quiet, clean, and convenient. The breakfast was very good. I loved the massage room and was thankful for the computer stations, since my laptop died. The front desk staff was courteous and helped me plan my day trips. I would recommend this hotel to anyone.
Lee from Melbourne, Australia 15 February 2013
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Would describe 'Comfort' as 'excellent' if room did not overlook a lane which was noisy during the evenings. (The room was consequently gloomy, as well, but it would be churlish to criticize 'The Alto' for early 20th century planning.)
Will happily stay again.
Brian from Brisbane, Australia 14 February 2013
While we do have windows that open for fresh air they will let in some city noises unless both sections of the double glazing are closed.
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Terrific!
Helen from Hobart, Australia 14 February 2013
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We had a lovely time was first tiem to Melbounr for 2 of us and found the accom great staff helpful and close to all areas of interest in Melbourne
Cheryl from Newcastle, Australia 14 February 2013
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Great stay. Do refer to my review at Tripadvisor.com by JusT76 after 48 hours once Tripadvisor folks publish my post. Thanks.
Justin from Singapore, Singapore 13 February 2013
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good location - nice staff - very noisy guests who did not seem to care about others even when staff asked them to be quiet - felt like a cheap hotel on sat and sun night due to the ignorance and noise of other guests - needs to be looked at
Caryl from Carindale, Australia 12 February 2013
Chinese New Year was celebrated on 9 & 10 February 2013. At 9pm hotel staff spoke to the families in the other apartments that had gathered for some shared time.
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Very comfortable,clean and affordable
Ric from Sydney, Australia 11 February 2013
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From the moments we walk into Alto to the day we left we were Most Impressed by the friendly and most helpful staff, the high standard of fitting & furnishing, and with our lovely 3 bedroom apartment,
Great location, Great Breakfast & Excellent Coffee machine we used during the day. We plan to stay here again. Just Loved it.
John from Brisbane, Australia 11 February 2013
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Check in was friendly and pretty quick, the upgrade was very much appreciated.
Rooms were nicely furnished and the supplied toiletries were very nice. I loved the framed artworks decorating the hotel.
The room was pretty clean but attention to detail could have been a little better, eg the remote controls for the tv was extremely grotty.
Overall though I was impressed with the location and hotel itself, and will definitely consider staying here when my husband and I next travel to Melbourne.
Lani from Launceston, Australia 10 February 2013
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I expected the room to be small but I was surprised how comfortable it was.
Guest From from Canberra, Australia 10 February 2013
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outstanding, helpful staff. Comfortable, economical room. proximity to airport bus is good. internet connection good. not very proximal to free tourist transporation.
Klaus from Melbourne, Australia 10 February 2013
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Good
Anea from Emerald, Australia 09 February 2013
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I have stayed at the Alto before and will again. Comfy beds and pillows, and I just love the massage chairs. Great location, central to everything I need :-)
Susan from Melbourne, Australia 06 February 2013
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A very pleasant place to visit and will come again when next in Melbourne. Have recommended the Alto to friends.
Allan from Queanbeyan, Australia 05 February 2013
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Hello we love your hotel but were dissapointed our room was not ready when we arrived after our 2pm book in but the foyer was full with others that rooms not ready either . And parking at vibe carpark what a job getting out and dropping bipper off . But we do love it there the nice comfortable lounge area is a great area . Thanking You
Sue from Bendigo, Australia 05 February 2013
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The stay as marked was excellent and very convenient to transports, facilities and servives. A great experience.
Hugh from Canberra, Australia 05 February 2013
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Bedding and towels were fluffy, crisp white linen. Television in one bedroom very good idea plus the lounge. Apartment better than a hotel room.
Breakfast was good. Would stay again and recommend to friends
Yvonne from Melbourne, Australia 04 February 2013
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I always hate giving star ratings but I have stayed at the Alto before and returned this time because the staff are so friendly, the rooms are very clean and comfortable, and the location is perfect for trams, trains and walking.
Lyn from Hobart, Australia 04 February 2013
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The bed was a little soft, and the petite queen room very small, but being a personal preference thing that's understandable. We had some trouble with the keycard door lock on checkin, but Russell was very patient, polite and helpful persevering and sorting it out for us.
Chris from Adelaide, Australia 04 February 2013
Our new Alto Indulgence beds feature a down pillow top. On request these can be removed however they will make the bed firmer.
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It was great. I will definitely be back next time I am in Melbourne. The location was great so close to Southern Cross Railway station and meant I could walk anywhere around the city. The room was very comfortable and the shower was great. I read the email I got last week saying you could buy tram passes from the hotel which is also great and hire bicylces. It was was perfect for me as a solo traveller.
Marita from Thornleigh, Australia 04 February 2013
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Impressed by comfortable beds. Staff at reception were exceptional on my arrival.
Didnt stay long enough to use many facilities.
Mitsubishi Airconditioners . ++++++ ! Excellent
We moved from the Mercure Grand apartments to The Alto to be closer to Crown Casino. Pleasantly surprised. Thankyou.
Darren from Perth, Australia 01 February 2013
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We just needed somewhere comfortable while in town for a family wedding. The suite exceeded our expectations.
We enjoyed the breakfast in the dining room and the massage chairs. My only gripe - we couldn't get the massage chairs to recline. We'll have to try again next time.
Kelvin from Sunshine Coast, Australia 31 January 2013
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very good. reception staff very frendly, polite and helpfull. would recomend to others
Murray from Palmerston North, New Zealand 31 January 2013
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Very welcoming and helpful. Highly recommend and would stay again.
Sharon from Auckland, New Zealand 30 January 2013
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We enjoyed our time at the hotel. The service at breakfast wasn't as good as the rest of the time. I felt the poor woman was over worked in the small area. There was an extra team (Young & Tall) member who just seemed to be wandering around not doing anything.