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2992 reviews from guests stayed at Alto Hotel On Bourke
Rating 9 out of 10
636 Bourke St
melbourne cbd,
victoria, australia
3000
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Really enjoyed our stay. The cosy dining room and reading corner made it feel very much like home and i really appreciated the all day coffee. The staff were very friendly and helpful. They also appeared to be very genuine. Edwina from Melbourne, Australia 18 June 2017
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Great stay, great breakfast. Great there was a Tesla charger available to be booked for our car. Jan from Jerrabomberra, Australia 14 June 2017
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Perfect.... AGAIN! Always a pleasure to stay at Alto - everything about the stay is wonderful.. the staff, the comfortable rooms (and beds) and central location.
There is nothing I can fault about this hotel. Being a boutique hotel, staff soon get to know the regulars and make me feel welcome every time. Mardi from Adelaide, Australia 11 June 2017
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A very good experience - helpful and friendly staff. Comfortable room. Perfect location for what I wanted to do. Wendy from Sydney, Australia 09 June 2017
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Convenient comfortable and staff very good Ronald from Warrnambool, Australia 07 June 2017
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Friendly and helpful staff, great location and Clean. Yeow from Melbourne, Australia 04 June 2017
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Very enjoyable, friendly and helpful staff, good value. Would recommend to others Denis from Perth, Australia 02 June 2017
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Great hotel. Staff could not have been more gracious or helpful. Donna from Melbourne, Australia 02 June 2017
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Very good, great staff and nice hotel with a great location Craig from Wagga Wagga, Australia 29 May 2017
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Fab apartment hotel in perfect location for our needs Michelle from Adelaide, Australia 29 May 2017
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The service I received at your establishment was TOP notch. They went above and beyond to ensure my stay was perfect. I accidentally dropped my favorite gold earring down the sink. The front desk made sure maintenance dismantled the sink and retrieved my earring early the next morning. There was also a kind message left where they hoped "my earring wasn't damaged" as if it wasn't my own fault for dropping it lol. I couldn't have been more pleased that it was returned to me. Additionally, I was working while away and my business server was having a hard time connecting to the hotel's internet. While witnessing my struggle, your front desk employees found an internet cafe for me to walk to. Turns out that my company had the hotel blocked (nothing was wrong with your internet), but again the service and help I received was really exemplary. I'm not very familiar with Melbourne but I appreciate how close to the bus station you were. I arrived late at night and appreciated being able to just walk a block. It did feel as if we were in a bit of a business area so if you were looking to roam the city and check out the town, not sure Alto would be the best bet, however for me getting out of the city on tours everyday the proximity to the train, trolley, and bus station was ideal. I wouldn't hesitate to stay here again and I enjoyed the laundry facilities on site. Stacy from Los Angeles, United States 29 May 2017
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We absolutely loved it, the staff are wonderful & when we come to Melbourne again, we will definitely book at Alto again. We loved how all the staff were so good with our toddler & just so very helpful & friendly. We couldn't fault anything Le from 2211, Australia 29 May 2017
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Very satisfactory for quick business trip Gerard from Perth, Australia 28 May 2017
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Good to always have reception staffed and your presence acknowledged. Apart from the hiccup with the coffee machine (soon to be replaced I understand) a comfortable stay as always. Robert from Adelaide, Australia 24 May 2017
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The staff were friendly and helpful and the room was very comfortable. One of the reasons we booked at Alto on Bourke was the green credentials. I was pleased to see these put into action when we stayed. Sarah from Sydney, Australia 24 May 2017
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Enjoyable stay as always. We will have to work on staying longer for future stays! JULIE from Melbourne, Australia 23 May 2017
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I loved the ambience, the staff were phenomenal! The front desk staff were super efficient and helpful. Above all I love the cafe and its staff. I could have easily stayed there all day. Shalini from Sydney, Australia 22 May 2017
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Always stay when visiting Melbourne and an never disappointed. Staff are exceptional. Ross from Hobart, Australia 22 May 2017
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Great, bed was a little saggy though Lauren from Melbourne, Australia 22 May 2017
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We enjoyed our stay, the staff are extraordinarily helpful and welcoming Alex from Melbourne, Australia 20 May 2017
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Alto was easy to find and close to everything. The accomodation was lovely and clean with a very comfortable bed. Staff were amazing. Thanks for making our stay enjoyable. Lindsay from Brisbane, Australia 19 May 2017
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Very happy with accomodation which is so close to where I sometimes work on 570 Bourke and to Southern Cross Station. Anthea from Warragul, Australia 08 May 2017
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A great combination of location, comfort, service and price. 2 x 2 bedroom apartments suits our group perfectly every year for a sports orientated catch up. Stewart from Hobart ( One From Darwin), Australia 08 May 2017
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Overall, it was a very pleasant experience. The staff were incredibly lovely and helpful. Aileen from Sydney, Australia 08 May 2017
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Without a doubt this was one of the best places we've stayed at with everything exceeding our expectations. Staff in all areas were extremely courteous and helpful. Our apartment was immaculately clean, quiet and well appointed. Our experience in the restaurant was very pleasing with great service and delicious freshly cooked food. We regularly visit Melbourne for work and family reasons so will definitely be staying here again. Thank you for such a refreshingly delightful experience! Belinda from Perth, Australia 02 May 2017
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I was quite surprised with the quality of our stay. Terrific checkin and checkout, the room, facilities, proximity to everything and the kitchen services. Big thank you to the team in the kitchen for accommodating our special request. Overall great value for money. AARTI from Melbourne, Australia 26 April 2017
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We could not fault anything at all with our stay. The level of service that we had while staying was amazing. Right through the hotel all of the staff (housekeeping, waiters in the restaurant in the morning were a credit to the hotel. Staff went out of there way to do helpful things like the waitress in restaurant putting cold milk into all of our kids hot chocolates so they could drink them straight away and putting a few more biscuits in the room for the kids by the housekeepers.
Thankyou for a wonderful stay Shane from Perth, Australia 25 April 2017
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clean and comfortable with fantastic mattress. staff happy to assist. Hanne from Melbourne, Australia 24 April 2017
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Great hotel - perfect location and comfy bed. Anew from Dulwich Hill, Australia 23 April 2017
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It's become my regular hotel of choice for my overnight stays in Melbourne
The welcome and the service are always lovely and it's good to see familiar faces, better value and simply nicer than the big mid range chains Mike from Sydney, Australia 22 April 2017
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Very convenient and i loved the oatmeal at breakfast. Thanks. Jill from Melbourne, Australia 21 April 2017
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Great experience as usual Brett from Perth, Australia 20 April 2017
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Excellent stay as usual. Craig from Perth, Australia 20 April 2017
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Great, as always. Paris from Perth, Australia 05 April 2017
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It was pleasant and comfortable. Nice touch to keep cool water in fridge for guests. The bed was very comfortable. Good convenient location with Spencer St Skybus and free tram rides at door step. Aruni from Brisbane, Australia 05 April 2017
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Had a wonderful stay - home away from home. Felt safe and welcomed. A peaceful comfy haven in a good location. Suzanne from Wellington, New Zealand 04 April 2017
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Great location. Exceeded our expectations in every way. Ane from Melbourne, Australia 27 March 2017
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Cannot fault... personalised service much appreciated. Alan from Sydney, Australia 27 March 2017
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Perfect to explore the city. Everything within walking distance. Public transport only 2 minutes away. Extremely friendly and helpful staff.
Rooms: everything is very clean. Be aware some of the rooms are having a window which is very near to the next building. Aneas from Stuttgart, Germany 17 March 2017
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Great hotel and one that we stay at on a regular basis. Mark from Melbourne, Australia 14 March 2017
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Good Edwina from Melbourne, Australia 09 March 2017
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Great accommodation, centrally located, quiet, good facilities in room, staff exceptionally helpful, good breakfast. Recommended Judith from Milton Keynes, United Kingdom 05 March 2017
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A relaxed, easy stay with efficient, friendly staff. The quality of breakfast, excellent coffee machine, the relaxation room and the apples made all the difference. We were very impressed with Alto and will definitely book for our next stay in Melbourne. Shaun from Cromwell, New Zealand 04 March 2017
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Very good. Only caveat is that I booked breakfast but never tried it as it was way too early for me. I work until late at night as I am working with HQ in the US. Robert from Hong Kong, Hong Kong 26 February 2017
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Perfect location for starting Melbourne sightseeing Joerg from Melbourne, Australia 26 February 2017
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