854 reviews from guests stayed at The Best Western Plus Travel Inn
Rating 9 out of 10 225 Drummond Streetcarlton, victoria, australia3053
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Very good!
Justin from Carlton, Australia 10 January 2013
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Very clean, comfortable and spacious rooms. Parking was easy and cost is best we've found for Melbourne. Buffet breakfast was delicious. Shame the restaurant was still closed for the holidays, however the location means that Lygon St is handy for dinner. Will definitely stay again.
Danielle from Wodonga, Australia 09 January 2013
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Perfect!
Yuxiao from Sydney, Australia 03 January 2013
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very good
McTaggart from Brisbane, Australia 03 January 2013
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We enjoyed our stay.
Margaret from Melbourne, Australia 31 December 2012
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There was only a couple of things I could fault. We had a pram and there was no alternate access only the stairs. It is very difficult to get the pram up and down. The staff had sighted us struggling with the pram and never said that there was an easier way so I only assume that this was the only access. Breakfast was advertised until 9:30 however upon arrival to breakfast we were told that breakfast had been changed to finish at 9am. The lovely staff member was kind enough to allow us to have our breakfast however we were made to feel rushed. The poor staff member that was serving breakfast was very flustered and was making many mistakes. In turn I paid for a cooked breakfast when I only ordered the continental. I am a firm believer that if u don't know u can't fix it. So please don't think this is a complaint. We enjoyed our stay.
Megan from Melbourne, Australia 31 December 2012
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We have stayed at this Best Western previously and due to the convenience of off street parking and location will return again, also have recommended to friends.
Helen from Adelaide, Australia 30 December 2012
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It was Christmas holidays so we happy with the limited service and enjoyed the stay. We are regular clients and stay at Best Western Carlton as first choice depending upon availability. We keep coming back because the service is very good and enjoy the experience each time. Thanks again.
Ed from Carlton, Australia 29 December 2012
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Most satisfactory
Terence from Sydney, Australia 29 December 2012
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It was good. The rooms and bathrooms could be larger.
Clifford from Melbourne, Australia 19 December 2012
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Great location very handy,to,all things.
Thurling from Melbourne, Australia 16 December 2012
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We have stayed at Best Western Travel Inn previously and were impressed. We thoroughly enjoyed our visit and would book again at Best Western Travel Inn, Carlton. thank you.
Ray from Brisbane, Australia 16 December 2012
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SHORT BUT ENJOYABLE
GEOFF from Melbourne, Australia 14 December 2012
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I was very happy with the service provided by the gentleman at the front desk one morning (the manager???). I asked for a sewing kit and he went out of his way to get me one.
Luke from Adelaide, Australia 13 December 2012
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comfortable room , bathroom too small
John from Oxley Island, Australia 12 December 2012
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We have stayed at the Travel Inn several times and have always found it to be most satisfactory.
Trudy from Stawell, Australia 11 December 2012
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We had a street view room which was not a problem until at 7am sunday morning when a car sat under our room window with blairing music. Not great after a saturday night out when you can have a sleep in because you have 11am check out. Otherwise was very happy with the hotel location and stay.
John from Sydney, Australia 11 December 2012
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Overall pretty good experience. Rooms were pretty run of the milk, shower wasn't great, but overall clean and comfortable.
Rohan from Melbourne, Australia 10 December 2012
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we had a very pleasant stay with easy access to Lygon st cafes etc Your inhouse breakfasts were great and very fulfilling. public transport with trams proved to be convenient
Brian from Melbourne, Australia 10 December 2012
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Fanastics and Great service
Paula from Melbourne, Australia 07 December 2012
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It was a most enjoyable stay at the hotel, very close to Lygon street and the city. The reception staff were most obligeing. The bed was very comfortable, lovely fluffy towels however the spa bath would not accommodate two people.
Leonie from Melbourne, Australia 05 December 2012
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Great place to stay, nice and relaxing :)
Would definately reccommend to anyone
Jessica from Victoria, Australia 05 December 2012
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Very convenient especially since we were using the conference rooms.
The conference rooms were not ideal for our purpose as our large group needed to be split for practical work.
Mary from Newcastle, Australia 04 December 2012
Thank you for your feedback. We are very happy you enjoyed your stay. The family type of room is ideally for families with small children hence the n access etc to the second bedroom. It is best to advise Vodder in terms of conference feedback as we simply hired out the conference room and the organisation etc was left up to the Vodder training organisor, we had no hand in this one. But I am sure they would be happy with any feedbcak you may have. We hope to see you again on your next trip to Melbourne.
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We stayed with you in Carlton on Saturday night 1st Dec 2012. There was a tour of Asians that were loud and very drunk at 7.00pm around the pool area. Staff did not seem to care. Between 4.30 - 5.30am the same tour were up and moving with one vomitting outside our room for 34 hour. Very noisy with doors banging early hours. Not a peaceful sleep at all.
Linton from Melbourne, Australia 04 December 2012
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The room was spacious, modern and well appointed as was the bathroom. Street noise was an issue. The staff were friendly and very obliging, especially as my later flight meant I needed to store my luggage there for a few hours after checking out. The location was excellent being only one block from Lygon St.
Roslyn from Perth, Australia 03 December 2012
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Every enjoyable, service is always good and rooms comfortable...
Lea from Melbourne, Australia 03 December 2012
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Fine
Rod from Canberra, Australia 02 December 2012
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Very good.
Guest From from Melbourne, Australia 28 November 2012
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I was able to check in upon arrival, straight to my immaculate room. Breakfast was amazing, and the staff attentive and considerate. Checking out was a breeze.
I will stay here at any given opportunity! I felt so rested after my stay
Janine from Sydney, Australia 26 November 2012
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Excellent position in close to Melbourne central. Convenient , very good amenities, staff and rooms.
Brian from Sydney, Australia 25 November 2012
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excellent. very comfortable. very clean. great service. easy process for booking, check-in, check-out. 11am checkout was awesome (the extra hour compared to other places is a really really great thing). got a really good deal too.
Anew from Sydney, Australia 20 November 2012
Thank you very much for your positive feedback. We are most pleased you enjoyed your stay and hopefully you will consider staying with us again when you're next in Melbourne.
Many Thanks,
Kali Naivalu
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Great location and the staff were so friendly and helpful.
Carol from Riverslea, Australia 20 November 2012
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the staff were consistently helpful, polite, and friendly, and the room was pleasant and quiet (I requested a quiet room). I don't like staying in hotels/motels - but I found this experience very pleasant. I enjoyed the breakfast as well.
Rose from Bendigo, Australia 19 November 2012
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We arrived a little earlier than noted arrival time of 1 and room wasn't ready so we were told 2 so we we.t had some lunch etc and game back st 2 still wasn't ready came back again lady at desk was so apologetic and gave us a free full brekky for the next morning. We totally understand times are busy and were very happy with our vouchers and the brekky was amazing :-) thouroughly enjoyed and would definately stay with you again
Chelsea from Cranbourne North, Australia 19 November 2012
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Loved the location and service
Faye from Melbourne, Australia 19 November 2012
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Enjoyed the experience
Alex from Melbourne, Australia 17 November 2012
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Our overall experience was fine Did think that telling us we had a pool view room was drawing a long bow seeing as we were looking at the building next door
Tony from Melbourne, Australia 16 November 2012
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Very good. Short stay. No dramas
John from Melbourne, Australia 15 November 2012
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Stay here often and recommend it to friends
Dennyel from Portland, Australia 10 November 2012
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We stay at your hotel everytime we come to Melbourne because of its location and easy access. We always find the experience pleasant. I have in fact suggested it to some of my American work colleagues as a future place to stay when they are in Melbourne. Perhaps you might offer a special rate for them to encourage them to use your facility.
Catherine from Mount Gambier, Australia 07 November 2012
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Very pleasand and helpful reception staff
Austin from Carlton, Australia 07 November 2012
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Good
Wu from Wuhan, China 06 November 2012
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Enjoyable. I always stay there when in Melbourne. Then only negative was the size of the bathroom we were allocated in Room 302. Too small.
Tina from Melbourne, Australia 06 November 2012
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Very friendly welcome - our rate included wifi & excellent breakfast - no problem getting a noon checkout - many Australian hotels & motels could learn a thing or two about friendly customer service from this hotel.
Steve from Birmingham, United Kingdom 04 November 2012
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I enjoy staying at the Best Western. Clean and conveniently located for my needs. Good sized rooms including the en suite.