854 reviews from guests stayed at The Best Western Plus Travel Inn
Rating 9 out of 10 225 Drummond Streetcarlton, victoria, australia3053
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Very enjoyable
Ellen from Melbourne, Australia 23 July 2012
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Cheers great to stay with
Richard from Melbourne, Australia 21 July 2012
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It was a great experience and will definently return
Kristen from Carlton, Australia 18 July 2012
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Very enjoyable
Christine from Sydney, Australia 17 July 2012
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This was the first time I had stayed at this location. I was pleasantly surprised. The rooms were clean and the shower great. Unfortunately I thought it a bit expensive as I paid $190 per night which I thought too expensive. I later found out if I booked directly it would have been $150.
Deborah from Jakarta, Indonesia 16 July 2012
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Friendly service and clean accommodation
Jeff from Griffith, Australia 16 July 2012
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Excellent location. Good frienly efficient staff. Comfortable room with everything necessary for a good stay.
STEWART from Melbourne, Australia 14 July 2012
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Very pleasant stay. Close to everything we loved about Melbourne. Friendly service. (even if Kali is a Collingwood supporter). nice comfortable spot
Blake from Perth, Australia 14 July 2012
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Very good location with easy parking and very helpful staff
Linda from Melbourne, Australia 10 July 2012
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Very good. keep focusing on the service as this can make or break this class of hotel.
Owen from Auckland, New Zealand 09 July 2012
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Happy
Bahman from Adelaide, Australia 02 July 2012
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Great staff, Great location. Thankyou.
Wayne from Melbourne, Australia 01 July 2012
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Great service, great position, will definitely be back
Ama from Melbourne, Australia 01 July 2012
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Friendly front of desk on checking and checkout.
Nice n quiet n suitably located for my purpose.
Daniel from Melbourne, Australia 01 July 2012
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Great. convenient and no problems.
SIMON from Melbourne, Australia 22 June 2012
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Excellent bed and bed linen, pleasant room, great location. Good amenities in room.
Frances from Melbourne, Australia 18 June 2012
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Once again a great experience. We stay he whenever we come up tp Melb from Rosebud. Great location and great service. Nothing negative to say.
IAN from Melbourne, Australia 17 June 2012
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enjoyed the stay, hotel is in a good spot as far as i'm concerned and would do it again.
Russell from Bairnsdale, Australia 14 June 2012
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Very good
John from Hobart, Australia 12 June 2012
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Easy walking distance to Museum/Imax.
Easy walking to The Princess Theatre where we seen Moonshadow.
Just around the corner from many great restaurants on Lygon St.
Stay was great!!
Heather from Mt. Gambier, Australia 11 June 2012
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I like the refurbished rooms. Coffee at breakfast is pretty ordinary. Staff are nice to deal with. Breakfast lady works hard.
Brian from Gold Coast, Australia 10 June 2012
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Nice comfortable room, easy to book over internet with no hassles on departure. Ideal location as it is within a few blocks of venue.
Chris from Ballarat, Australia 05 June 2012
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will definately be a retturn client
P. from Melbourne, Australia 04 June 2012
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Very good except a blackout in one night.
Chiu-yee from Brisbane, Australia 02 June 2012
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Great experience, helpful staff, absolutely the most comfortable bed! Nice and clean and we were lucky to be able to check in early with our unwell child. Only comment to improve on: we didn't get refills for the second night of the bath gels that we used on the first night, or the same number of washers we used and left on the floor for washing. Very minor comment because the overall experience was excellent!!
Dan from Melbourne, Australia 31 May 2012
Thank you for your positive comments & we are happy that your stay with us was an enjoyable one. We will take note of your comments and do our very best to improve on this for your next stay. We hope to see you again when in Melbourne.
Many Thanks,
Kali
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Pleasantly surprised - room nicer than expected
Brian from Katoomba, Australia 31 May 2012
Hi Brian,
Thank you for your feedback and we are most pleased that we were able to exceed your expectations. We hope to see you again when in Melbourne.
Many Thanks,
Kali
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Lovely warmth - in both the physical sense (a cosy room on a chilly day was a lovely haven) and metaphorically too - the team were so welcoming. I loved the location as it provided ease of access to everything I needed while still giving a feeling of being out of the hustle and bustle.
As it was my first visit, I was taken by surprise at the spaciousness and particularly by the size of the outdoor area with the pool and relaxing informal areas. I'm looking forward to returning in summer and maybe even making use of that BBQ I spotted, although the temptation of Lygon St may be too much to resist!
Heather from Hobart, Australia 25 May 2012
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It was terrific.
Hironori from Kyoto, Japan 23 May 2012
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Very comfortable, excellent hospitality, excellent facilities.
Emma from Morwell, Australia 22 May 2012
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Easy check-in, great location, lovely clean room.
Dawn from Carlton, Australia 22 May 2012
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A very pleasant and comfortable stay. Comfortable beds and clean room and surroundings. Staff were friendly and approachable. was able to check in earlier than expected which was great after a long trip.
Guest From from Albury, Australia 09 May 2012
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good
Jason from Queanbeyan, Australia 02 May 2012
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Very pleasant experience, good value for money, great location. (I was also very pleased to get a room upgrade at no extra cost).
Katerina from Melbourne, Australia 01 May 2012
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As always a very enjoyable stay.
Rosemary from Melbourne, Australia 29 April 2012
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There is insufficient manouvering room into the side areas of the Best Western Cartlon underground parking area. During my last visit another hotel guest panicked when she thought the sliding gate was going to close and she jammed me against one of the concrete posts resulting in a considerable damage claim. Even though I love the location and have stayed there for years, I am reconsidering this for future visits to Melbourne.
Alan from Melbourne, Australia 27 April 2012
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Thje breakfast deal was amazing value and the food excellent. Breakfast staff were execellent. Beds very comfortable
An excellent venue. Thank you
Nola from Melbourne, Australia 17 April 2012
Thank you Nola for your postive feedback. I will be sure to pass your kind words onto our restaurant staff. We hope to see you again, and hope to continue to exceed your expectations & offer you the great sewrvice which we pride ourselves on.
Many Thanks,Kali
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Convenience of the location is very handy for access to REB and Museum. Tasty Breakfast options- matress felt like it was on the way out- very uneven and tilted, but the staff are friendly and helpful. Disppointed yet again to find people smoking on the balcony near my room for 2 of the 3 nights of my stay, which completely spoils my enjoyment of the hotel.
Stephanie from Melbourne, Australia 17 April 2012
Thank you for your feedback. Just to clarify our hotel rooms are non smoking as are all our "walk way" balconies. Guests are permitted to smoke in the court yard & we apologise if this disrupted your stay. If you were at all uncomfortable & notified our staff we would have happily moved you to another room. In terms of the room deodoriser if this was at all unpleasant we do apologise & again if you mentioned the unpleasant smell to our staff we could again have moved you or asked the housekeeping to not spray such a strong scent in the room. We hope to see you again in the future so that we can exceed your expectations which is what we strive to do.
Many Thanks. Kali
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Friendly and helpful staff at reception and restaurant. Breakfast was very good.
Vanessa from Melbourne, Australia 16 April 2012
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Very comfortable room and relaxing environment. Hope to get to use pool next time.
Chris from Melbourne, Australia 15 April 2012
Hi Chris,
Thank you for your positive feedback. We are glad you enjoyed your stay & we hope to see you again soon & yes we hope you get to have a dipn in the pool.
Kali
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Overall it was fine. Staff very helpful. Executive room a bit limited in size
Barbara from Melbourne, Australia 02 April 2012
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Staff service was excellent - our stay was most enjoyable - thank you
Sharon from Melbourne, Australia 26 March 2012
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Love place to stay, only complaint was that the bathroom was very small.
Guest From from Melbourne, Australia 26 March 2012
Firstly thank you for choosing the Travel Inn hotel for your stay in Melbourne. We are very pleased that you enjoyed your stay, in regards to the bathroom we have all the bathrooms refurbished so that it offers as much room as possible. But thank you for your feedback.
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Great accomodation, staff were all friendly and helpful, rooms were a good size and facilities were what you need.
Blake from Bathurst, Australia 20 March 2012
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all staff are to be commended; some noisy guests smoking & chating in courtyard at 3am only complaint
Sue from Wodonga, Australia 19 March 2012
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Staff were helpful, the location was excellent, the service was very good, the size of the room was excellent (3 adults in each room was comfortable), beds very comfortable, close to Lygon street cafes, close to the wedding we had to attend, 24hr reception, lighting over mirrors was inadequate for easily applying makeup.