The Best Western Plus Travel Inn

854 reviews from guests stayed at The Best Western Plus Travel Inn


Rating 9 out of 10
225 Drummond Street carlton,  victoria, australia 3053
Overall Rating 9/10
Cleanliness
Service
Staff
Location
Comfort
Value for money
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

Very good - comfortable, clean room. Shower a little tight squeeze and some noise coming up from the pool in the courtyard in the evening detracted just a little.

Alan from Melbourne, Australia
02 December 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

very good

Yi from Sydney, Australia
02 December 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

I just needed a bed for the night and it was fine; clean, the bed was comfortable, the staff were pleasant - breakfast staff wonderful.

Alicia from Melbourne, Australia
29 November 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

Very pleasant stay. Convenient to Museum, Lygon Street and short walk to tram to City. Outdoor/smoking/pool area particularly appreciated by partner who smokes. No complaints at all.

Julie from Melbourne, Australia
23 November 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

I have only one issue: the swimming pool was not very clean. There was some "sediment" at the bottom.

Silvia from Newcastle, Australia
14 November 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

Very good

Chris from Melbourne, Australia
09 November 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

We had a wonderful stay, staff very helpful, lovely clean room and good location.

Elaine from Perth, Australia
09 November 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

very pleased

Angelo.cirillo from Shepparton, Australia
08 November 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

Convenient location. Direct access by phone to taxi company. Breakfast very good. Staff friendly and helpful.

Robyn from Canberra, Australia
07 November 2011

Thank you for your feed back and for choosing to stay at the Travel Inn. We are looking at a way to have a ramp access to the hotel but according to building/council regulations we cannot do this as it is too steep. In terms of bags you can take them straight through to the car park and take the lift to reception.
 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

Great being next to Lygon St and thanks to the staff member who found my laptop that I had left in the reception foyer, happens when you get old! Chris

Chris from Wagga, Australia
07 November 2011

Thank you for your positive feeback Chris. Not a problem with the laptop we all have those forgetful moments. We are glad you enjoyed your stay and hope to see you a again.
 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

stayed here last year. Rooms are comfortable and clean. Love the location, Lygon street round the corner and the close proximity to the city is great. Would recommend it.

Michelle from Melbourne, Australia
05 November 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

The staff were welcoming and helpful with their information. Even though there was a minor glitch with the fold out bed not being in the room when we arrived the receptionist quickly fixed the problem and gave us the room safe without a charge. On this point I do think the safe should be included in the price. Not a good thing to have to pay extra for the safe particularly in this day and age. This would be my only criticism. The gym option was great!

Leanne from Melbourne, Australia
01 November 2011

Thank you for your feedback it is greatly appreciated. In terms of the SKYBUS it is unfortunate that they have terminated any services past Quensberry st however we suggest using a company called STAR BUS. They offer door to door (direct) service to and from the airport.
 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

Hassle free

Guest From from Melcourne, Australia
25 October 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

It was clean and tidy

Sean from Brisbane, Australia
24 October 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

Enjoyed our stay. Nice room, great location and will deffinately stay there again in the future.

Lyle from Wangaratta, Australia
21 October 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

The staff at the font desk were very friendly and helpful, this made our stay much better

Brooke from Melbourne, Australia
21 October 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

Great accommodation located close to my needs recommended place to stay

Anthony from Melbourne, Australia
20 October 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

very happy with my stay. The room was ready when I arrived. Staff were courteous and helpful and the room was clean and comfortable and early checkout was seamless due to 24 hour reception.

James from Ayr, Australia
19 October 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

we had a pleasant stay. The window was very small and the view non existent (room 237). It made us at times feel as if trapped in a box. The pool area impressed us. Overall a very good experience.

Peter from Echuca, Australia
17 October 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

great perfect location pillows are a bit flat and uncomfortable otherwise highly recommended

Nini from Adelaide, Australia
17 October 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

There were noisy people staying on our floor but the reception staff dealt with the problem efficiently. So, well done! We appreciated the option of a late check-out. The only hitch in our stay was the Skybus connection service said they no longer go to this hotel (but they dropped us off anyway). Can this be fixed as the Skybus service is great? Thanks for the opportunity to give you feedback.

Michael from Melbourne, Australia
10 October 2011

Thank you Michael for your feedback and we apologise again for the noise. In terms of the SKYBUS shuttle the service termination to our hotel was not by us. As of June 01st 2011 SKYBUS have ceased all services past Queensberry Street. Therefore we use a company called STAR BUS which will do a hotel and aiport pick up and drop off. Thank you again and we are glad you enjoyed your stay and hope to see you again.
 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

We enjoyed our stay at your Motel however it would have been even better had your restaurant been open for dinner on the Friday and Saturday night. We had travelled down to Melbourne on Friday night and would have greatly appreciated being able to get a meal Friday night.

Chris from Oxley, Australia
10 October 2011

Thank you for your feedback. In terms of the restaurant hours, we used to open every night of the week, but we found on the weekend alot of our guests come to Melbourne for functions & to dine on Lygon street, therefor we closed on these 2days. We are however implementing a snack menu ie; lasagane, wedges etc as of this weekend. Sorry about the inconvenience caused and we hope to see you again.
 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

Very friendly & easy to check in and out etc. Only negative is the car parking is a bit small and the elevator very slow.

Wendy from Yarrawonga, Australia
10 October 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

Great

Danielle from Melbourne, Australia
08 October 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

great location/ value for money but no frills

Sam from Brisbane, Australia
04 October 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

very Good

Trevor from Melbourne, Australia
03 October 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

very happy with the experience

Trish from Brisbane, Australia
28 September 2011

Thank you for your feedback Trish & choosing to stay at the Travel Inn hotel. We will ensure that Skybus information is removed from our website. One of our receptionist's would have booked your with our preferred shuttle service Star Bus. Also there is a computer located in our lobby for guest's to use. It is located just opposite the reception desk. We hope to see you again soon.
 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

All staff were very friendly, especially breakfast staff. The location was about where we wanted to be in the city. The Travel Inn was very clean and would come back again if ever we are in Melb.

Guest From from Carey Bay, Australia
27 September 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

Very good. We selected you because of your proximity to the Melbourne Museum; we chose one of the cheaper rooms, the stay was everything we expected (though we're not totally convinced that the bathroom needed to be quite as cramped for space as it was!). However, as a base for sleeping, washing and eating it was fine.

Anew from Adelaide, Australia
26 September 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

Mo overall experience was good. I enjoyed it and the location was great! Reception staff were very good (especially the dark girl - sorry but I did not get her name).

Brendon from Melbourne, Australia
26 September 2011

Thank you for your prositive feedback Brendon. I am glad you enjoyed your stay. My name was Kali.
 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

stay there everytime I go to melb

SANA from Campbelltown, Australia
26 September 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

quiet and peaceful stay with amenities close by

Fiona from Melbourne, Australia
23 September 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

The friendliness and pleasant attitude of the staff was one of the nicest things about this hotel. I stayed with my young son, who was at first a bit disappointed as he was hoping for a skyscraper type, but after awhile said it was not too bad after all! The beds and pillows were comfortable, and the food was good. Location was perfect for us (visiting the Museum, and Lygon Street). I visit Melbourne on my own for business and like to stay in the area, would consider staying here again.

Victoria from Newcastle, Australia
17 September 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

Staff were extremely helpful. Room was tidy and comfortable great location. very relaxed resturant lovely food for both dinner and breakfast.

Katrina from Melbourne, Australia
12 September 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

I commend the staff on their knowledge of all local attractions and directions

Maree from Melbourne, Australia
12 September 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

Very close to the Lygon restaurant's

Brendan from Melbourne, Australia
12 September 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

verry enjoyable and would reccomend,, even though we found a pizza box under the bed which was not ours, overall will be back, thankyou

Michael from Burnie, Australia
06 September 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

Good stay as always. Staff are very pleasant and helpful. Bathroom was a bit small and awkward in this room but OK for a few days. Overall, as always. a very good experience that we repeat fairly often when a room is available.

Ed from Melbourne, Australia
30 August 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

I booked with the understanding that I would have a corner spa as shown in the picture in wotif. (triangular in shape) I had a bath-shaped spa which was in the corner. I would not have booked here if the room had not shown a corner bath spa. When I commented on it to the staff member on the front desk, she said there was nothing she could do. Any explanation of this matter would be greatly appreciated. This event soiled my Travel Inn experience, even though the decor was acceptable, the room was very clean, and the staff were (otherwise) friendly and helpful. One other thing - for a room booked for 3 adults, there were two mis-matched wine glasses and two water tumblers. An extra set of glasses would have been a nice touch.

Ellen from Brisbane, Australia
30 August 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

Clean, comfortable and modern fittings. Excellent value. Thank you!

Janine from Kyabram, Australia
29 August 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

Excellent, friendly and efficient staff. Pleasing to see the same staff at the bar, restaurant and front desk. They are all great.

Spiro from Adelaide, Australia
22 August 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

Room was comfortable for an overnight but bit small for a longer stay

Suzanne from Canberra, Australia
22 August 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

I couldn't sleep well in the morning because construction started around 6am.

Yoshio from Tochigi, Japan
17 August 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

A most enjoyable evening. The cooked breakfast was excellent and the staff looked after guests extremely well.

Diane from Melbourne, Australia
12 August 2011

 
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money

Staff were friendly and courteous

Julie from Bendigo, Australia
09 August 2011

 
   PREVIOUS     1    2    3    4    5    6    7    8    9    10    11    12    13    14    15    16    17    18    19     NEXT