854 reviews from guests stayed at The Best Western Plus Travel Inn
Rating 9 out of 10 225 Drummond Streetcarlton, victoria, australia3053
Overall Rating
9/10
Cleanliness
Service
Staff
Location
Comfort
Value for money
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Now the only place to stay for me when travelling to Carlton for business. I work off Drummond Street so the location is perfect. Great proximity to rest of Carlton/Lygon St etc.
I have tried "The Downtowner" on Lygon and it is disgusting in comparison.
I now travel to Carlton monthly, this was my first stay at Travel Inn and I will be back for sure.
Chris from Sydney, Australia 04 June 2014
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Have stayed in the past, that's why we come back. Also bonus to us is how close you are to the Centre of the CBD
Michael from Camden, Australia 25 July 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Very convenient and value for money
Carol from Adelaide, Australia 14 May 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Friendly staff, great location.
Carole from Ararat, Australia 09 May 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
I thoroughly enjoyed the buffet breakfast and our 2 bedroom apartment was very nice
Nicole from Melbourne, Australia 03 May 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Very good hotel. Great location. Staff always friendly. Would recommend travel inn to everybody.
Lesley from Melbourne, Australia 15 April 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Great stay-thanks. We enjoyed it.
On booking on 8Jan we asked for a room facing Drummond St and repeated that request in an email on 23 March but on arrival were initially allocated a room at the back where previously we had been affected by tobacco smoke from courtyard smokers. The reception person however who was unaware of our request was able to make the change when we drew it to his attention.
On the kerb where the tour buses park at your front door there was an unsightly and possibly unhealthy deposit of what looked like spat-out betel nut. From the location it appeared to be associated with hotel guests, possibly those using the tour buses. Betel nut and its usage is a well known health hazard including because it can spread tuberculosis when spat out. It is a recognised health issue in Asia and the Pacific and betel nut use has been banned in many cities, especially in China. See Google.
We suggest in the interests of public health and to remove an unsightly feature at your front door, that the area be cleaned up and betel nut spitting be discouraged among hotel guests.
Peter from Canberra, Australia 30 March 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Pleasant. It was annoying that in a non-smoking room people were permitted to smoke outside the window in the pool courtyard. However, the staff told us that smoking was going to be banned in the pool courtyard starting next week. Knowing that we will most likely return.
Lulu from Melbourne, Australia 28 March 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Friendly and very helpful staff at front desk. A pleasure to say.
Barbara from Horsham, Australia 26 March 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Wonderfully relaxing
Stuart from Bendigo, Australia 15 March 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Location excellent and rooms very good.
Don from Orange, Australia 05 March 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
When I go to Melbourne I always stay at the Travel Inn in Carlton if a room is available. The location, rooms and service are great.
Lisa from Melbourne, Australia 04 March 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Very friendly staff. Clean and in good location. Nice breakfast.
Louise from Melbourne, Australia 03 March 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
All ok, except bed sheet was ripped.
Sana from Melbourne, Australia 03 March 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Fine as expected
Neville from Baranduda, Australia 28 February 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Comfortable and hassle free
David from Melbourne, Australia 15 February 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Very comfortable, perfect location.
Michael from Brisbane, Australia 08 February 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Wonderful and very quiet
Laura from Albury, Australia 05 February 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
We stayed for our first time in Melbourne for the Brickvention lego show. The room was just right for coming back to sleep. It was quiet, clean and reasonable walking distance to places to eat. We have stayed in Best Westernhotels elsewhere and this one was exactly as expected. Will stay again.
Cherie from Melbourne, Australia 03 February 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Convenient location. Close to city and restaurants
Alex from Melbourne, Australia 29 January 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Excellent service, very nice room. Breakfast was very good.
Paulus from Sydney, Australia 25 January 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
we enjoyed our stay at your hotel the staff are really friendly and very helpful our room was nice and clean and we would stay there again
William from Seymour Victoria, Australia 23 January 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
fantastic location; friendly staff. Great breakfast, parking - exceptional value.
Craig from Albury, Australia 20 January 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
We had a noisy night an early morning with people walking past our room talking loudly.
Have stayed before with no such problem so most likely it was the location opposite the pool
John from Shepparton, Australia 18 January 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Easy to book online, great location, friendly staff. Comfortable rooms. Next time we stay in Melbourne we will be staying here again
Daniel from Melbourne, Australia 13 January 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Deluxe room was very roomy, clean and comfortable. I would have preferred a sheet on the bed rather than synthetic quilt. Also the spa bath didn't work otherwise it was of a high standard.
Rhonda from Carlton, Australia 02 January 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Excellent service and accomodation
Paul from Melbourne, Australia 02 January 2016
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Very happy with the motel. Staff were excellent and so was the breakfast we had
Natasha from Myrtleford, Australia 24 December 2015
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Extremely good
Lynda from St Arnaud, Australia 14 December 2015
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Very good
Matthew from Melbourne, Australia 11 December 2015
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Good
Sean from New Plymouth, New Zealand 07 December 2015
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
pleasant
Scott from Melbourne, Australia 06 December 2015
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
excellent service great location
Susan from Melbourne, Australia 05 December 2015
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
This is our second stay and will stay again and will recommend to family and friends. Was a great stay in a great location with great friendly staff.
Anthony from Melbourne, Australia 23 November 2015
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
We have stay numerous times due to medical appointments at St Vincent's Hospital, this time was for pleasure. Friendly staff, a great location.
Neville from Portland, Australia 23 November 2015
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Exactly what we required
Peter from Carlton, Australia 17 November 2015
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Close to all the great restaurants in Carlton
Alex from Melbourne, Australia 14 November 2015
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Very good as we were unable to have the room we had booked and we were upgraded to a very pleasant room.
Liz from Melbourne, Australia 13 November 2015
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
The overall experience was entirely satisfactory.I have stayed here many times before and hope to do so again.
Terence from Melbourne, Australia 10 November 2015
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Good - bathroom a bit tight.
Harry from Adelaide, Australia 05 November 2015
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
????????
Natasha from Melbourne, Australia 05 November 2015
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Great hotel, friendly staff and the perfect location
Shelley from Melbourne, Australia 02 November 2015
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Enjoyable
Trevor from Melbourne, Australia 26 October 2015
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
comfortable.value for money accommadation. a little bit noisy with room doors so close togrther
Shane from Perth, Australia 06 October 2015
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Good enough to return again
Lisa from Perth, Australia 31 August 2015
Hi Lisa,
Thank you fpr taking the time to write.
You are welcome to take the lift with your luggage instead of taking the stairs. This is available through the carpark entrance via the intercom. All heating a cooling is regularly checked so if there are ever any issues kindly see reception who would be happy to assist.
Looking forward to welcoming you next time.
Reception.