854 reviews from guests stayed at The Best Western Plus Travel Inn
Rating 9 out of 10 225 Drummond Streetcarlton, victoria, australia3053
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Pretty good! Maddie on the front desk was very friendly to us on our arrival on Monday afternoon and kindly booked us in again for 3 and 4 November this year as we are heading over to Melbourne for the Melbourne Cup.
I have stayed at this hotel many times before and am aware of the friendly and courteous staff and clean and comfortable rooms.
Lee from Mount Gambier, Australia 19 February 2014
Hi Lee,
Thank you for taking the time to write. We look forward to welcoming you for the Melbourne Cup - see you then.
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It's a great place to stay.... Quiet, central and comfortable. I have been staying at this hotel when in Melbourne over the last 20 years. This time I was disappointed to see that the cost cutting is evident firstly in the quality of the toiletries provided, no tissues and really awful toilet paper!!!!! Nasty! Also there was no water in the fridge, no complimentary biscuit etc. when driving from the country to stay usually you arrive tired and the small things of comfort are often the little blessings.
Angie from Melbourne, Australia 17 February 2014
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I must compliment the very helpful and warm male receptionist whose name I forgot to ask but is the one who appeared on the advertisement for the hotel's cocktail bar. My only unpleasant experience at the hotel was my encounter with the very rude waitress on my first breakfast at the restaurant on Sunday 9th February. She is slightly plump with dark hair and seems unable to cope with the many weekend tour groups having breakfast there, thus releasing her anger with shouting and rudeness. I skipped a few breakfast just to avoid her but good thing I found out later that she only work over the weekends so I return for breakfast and realized the other waitresses were nothing like her a all. Hope that rude waitress learns to cope with stress and enjoy her work without having to take out her anger on others.
Hung from Singapoe, Singapore 16 February 2014
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quiet and clean
Sally from Melbourne, Australia 15 February 2014
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all good
Wendy from Melbourne, Australia 15 February 2014
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All good
Spiro from Adelaide, Australia 10 February 2014
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Good location close to all facilities
Alex from Melbourne, Australia 09 February 2014
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All good except for the noise I think from the hotel in Lygon St.
First time we have used a room on that side of the hotel and would request a different location when booking again.
Not your fault of course, but noise was bad.
John from Shepparton, Australia 09 February 2014
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I have been staying at the Travel Inn when in Melbourne for around 30 years
Peter from Canning Vale, Australia 07 February 2014
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Friendly and comfortable. Breakfast options in the morning was amazing
Melanie from Carlton, Australia 03 February 2014
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My second stay and on both occasions the experience was excellent.
PATRICK from Christmas Island, Australia 02 February 2014
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Ideal position with car parking could'nt be better
Michael from Dapto Nsw, Australia 01 February 2014
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Friendly relaxed staff. Our daughter loved the pool. The area around pool was clean and inviting. Rooms well appointed and very clean. We walked everywhere from hotel which was great. 1100hrs checkout is a bonus.
Sarah from Ocean Grove, Australia 29 January 2014
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Great
Melissa from Sydney, Australia 26 January 2014
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really enjoyed our stay in spa suite only negative was very noisy guests in next room having very noisy sex
William from Seymour Victoria, Australia 25 January 2014
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Well located to university and city, close to restaurants,accomodation and cleanliness excellent, staff personable and obliging, excellent breakfast. Well priced.
Brian from Sunshine Coast, Australia 25 January 2014
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Very good, thanks
Matthew from Melbourne, Australia 24 January 2014
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Very good as always.
Elizabeth from Carlton, Australia 24 January 2014
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awesome
Giuseppe from Cobram, Australia 23 January 2014
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Very happy with the service and friendliness and the location was very convenient to the city.
Mona from Sydney, Australia 21 January 2014
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great stay in every way, room was so comfortable and reception staff very helpful.
Maree from Melbourne, Australia 20 January 2014
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Reception staff very welcoming and helpful. Our stay was very comfortable in every way.
Maree from Melbourne, Australia 20 January 2014
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Convenient and enjoyable. Friendly and accommodating staff.
Bruce from Gold Coast, Australia 20 January 2014
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We stayed here to escape the heat during the recent heat wave. The room was nice and cool and the pool was great. The room was smaller than I expected, but still big enough for our family of 4 (one a baby). The only thing I was unhappy with was the lack of ABC2 on the tv (a necessity with a toddler) and the disappointing movie channels. I was looking forward to watching a 'free inhouse movie' as advertised on the website, but not being able to select a movie was annoying. The times and selection were not great, and it was hard to work out what was on and when. Also, the picture on the movie channel 1 was a bit fuzzy.
Emma from Melbourne, Australia 19 January 2014
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I enjoyed my stay
Dorothy from Melbourne, Australia 18 January 2014
Hi Dorothy,
Thank you for your words, we look forward to welcoming you back to The Travel Inn hotel.
Warm regards,
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Staff really nice and helpful at front desk. Really, only criticism was the eggs at breakfast as poached ones sit in bain marie so long they go hard-boiled.
Pauline from Melbourne, Australia 18 January 2014
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I have stayed here before & will keep coming back; one of Melbourne's best kept secrets, especially if you don't like high rise hotels. Breakfast great too.
Janice from Melbourne, Australia 18 January 2014
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Always friendly and helpful. You make life easy.
SIMON from Adelaide, Australia 17 January 2014
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A good clean well located hotel with affordable tariffs that provided a lovely base for visit to Melbourne
Julie from Melbourne, Australia 15 January 2014
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My boyfriend and I absolutely loved our stay. The room was larger than expected and the bed was so comfy. The breakfast was lovely and very nice. We are definitely coming back. The location was perfect because we visited the museum, which was only a block away and then went out to dinner on lygon street. We loved everything about the hotel. Thank-you for a lovely stay
Olivia from Tocumwal, Australia 13 January 2014
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Very comfortable stay. The ladies serving breakfast were amazing.
David from Melbourne, Australia 13 January 2014
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Loved staying with you again. Find it really convenient. Always quiet and clean, and staff are terrific!
Simon from Melbourne, Australia 09 January 2014
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I continue to stay there when appropriate
Alan from Melbourne, Australia 09 January 2014
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great location clean and comfortable property. Spa got a bit dirty/cloudy, but noticed it was getting cleaned. friendly staff and good value, though un-varying, breakfast.
John from Sydney, Australia 08 January 2014
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We have stayed there before as we love the location to Lygon Street. Your staff member, attending to the breakfast attendees, working in your restaurant was amazing. She was by herself & was working so hard & efficiently with the large amount of work we observed her doing that we complimented her. :) Unfortunately, we can't remember her name. Your female staff member who checked us in (we arrived at 9.30pm) was not unfriendly, but, didn't really want to engage in conversation. We had to ring reception, later on, as we hadn't asked for (but were not asked) the way to connect to the free wi-fi. The male staff member seemed surprised that we hadn't been given the printout for it at the time of check-in, but, was very helpful in rectifying the situation. The bed was perfect as both of us have back issues & the firmness of it was just right. :)
Ricardo from Melbourne, Australia 07 January 2014
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Perfect location and exactlyw hat we needed for a quick one night stopover. very clean and newly updated
Robyn from Melbourne, Australia 06 January 2014
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Great location & comfort great service and breakfast, have rebooked on our return trip.
Elaine from Melbourne, Australia 03 January 2014
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Great spot and within walking distance for all that we were doing. loved it. will stay again.
Robbie from Melboure, Australia 01 January 2014
Hi Robbie,
Thanks for taking the time to write about your stay. We look forward to welcoming you next time to The Travell Inn hotel. All the best for the new year.
Warm regards,
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Absolutely fabulous! No Question. The Service AND the breakfast just super. The Checkout time amazing! Location, Location, Location, just superb .
Thanks for a terrific weekend ( the pool, I just loved it and I am 72 yrs old) Bruce
Bruce from Warrnambool, Australia 24 December 2013
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Very happy and would be happy to stay there again
Gary from Melbourne, Australia 24 December 2013
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Great.
Lauren from Bendigo, Australia 16 December 2013
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Good location
Pam from Baranduda, Australia 14 December 2013
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Pretty good all round.
Fiona from Hamilton, Australia 13 December 2013
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Friendly helpful staff. Great location, but some very noisy guests outside our room at all hours of the night.
Patricia from Wellington, New Zealand 13 December 2013
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I love the quiet rooms, being close to great restaurants and being central for work. Renovations are great. Staff are great. Great value this stay