Best Western Airport Motel and Convention Centre

647 reviews from guests stayed at Best Western Airport Motel and Convention Centre


Rating 9 out of 10
33 Ardlie Street airport,  victoria, australia 3049
Overall Rating 9/10
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Very Happy with our stay so we have booked in to stay again on the 10th of October

Kevin from Ohope, New Zealand
05 October 2012

 
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Hotel was really good however found the restaurant a bit hit and miss the duck dish with vegetables and Asian spices was nearly indelible the Asian spices seemed to be sweet and sour sauce from a jar. The chicken was nicely cooked however from the description on the menu was expecting more of the cauliflower purée and there was too much sauce on the plate however that was simply my preference. Overall hotel good restaurant very disappointing for the price

Justin from Melbourne, Australia
05 October 2012

 
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This time it felt like to was an improvement from last time - I don't remember having free wifi there last time (but it may have). I have stopped staying at the Mantra in Melbourne in preference to this Best Western Airport hotel - great work

Sean from Brisbane, Australia
04 October 2012

 
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very impressed with the staff, very friendly, very professional and very efficient. Very good airport transfer service

Annelies from Melbourne, Australia
02 October 2012

 
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For the price this is the best motel I have stayed in. The room was clean and spacious. The staff were very helpful and courteous at all times. I wished I could have stayed longer!

Sheridan from Fitzroy Crossin, Australia
02 October 2012

 
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Excellent

George from Melbourne, Australia
02 October 2012

 
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We had a good sleep in a comfortable bed.

Alan from Melbourne, Australia
28 September 2012

 
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Car accommodation at $8 per night is very good value. Our room was very old fashioned and tired looking, especially the bathroom. Staff were ok, not outstanding, a smile would have been nice. Due to flight delays we didn't get in until 3am then had to check out at 10am so the $158 we paid was quite alot for 7 hours. I know it is not the motel's fault but a late checkout would have made for excellent customer service.

Terry from Portland, Australia
26 September 2012

 
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Great place to stay if you are traveling Airport shuttle brilliant. Very convent. Would re ommend to family and friends. See you soon.

Elizabeth from Melbourne, Australia
23 September 2012

 
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Prompt airport pick up, quick check in, clean comfortable room, yummy breakfast, friendly staff, courtesy bus left on time for return to airport. Value for money. Have now stayed twice. Will stay again if need arises.

Jenny from Adelaide, Australia
22 September 2012

 
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A clean, nicely appointed property with friendly efficient staff. Loved that you could accommodate three single adults in one room, without any of us having to share a bed! Triple rooms are getting harder to find so our room was a welcome rest.

Anita from Geraldton, Australia
21 September 2012

 
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Very happy with all aspects of Hotel. Restaurant food very good. Bus on time for pick up and drop off at airport. Good value for money.

Guest From from Hobart, Australia
21 September 2012

 
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Very pleasant and efficient

Gannaway from Warrnambool, Australia
21 September 2012

 
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Very clean. Really liked the teddy and cot blankets included with the portacot... Was much appreciated when travelling with young children

Kerrie from Cairns, Australia
19 September 2012

 
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Very good no issues. All went well

Rod from Sydney, Australia
14 September 2012

 
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Happy with room, only problem was room was right outside courtesy bus area, so very noisy, didn´t get much sleep at all.

Sonia from Melbourne, Australia
08 September 2012

 
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Was great, friendly staff

Leesa from Brighton, Australia
31 August 2012

 
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good stay, only there 1 night. comfortable. good dinner at restaurant

Leah from Portland, Australia
24 August 2012

 
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Rooms are always clean although I do prefer the refurbished rooms at the front. The free shuttle bus is a great service and is one of the reasons I keep coming back to your motel.

Rosemary from Noosa Heads, Australia
22 August 2012

 
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we were on an overnight layover. The hotel was convenient, well priced, great meals and very helpful staff. It is a great place to stay.

Karen from Melbourne, Australia
21 August 2012

 
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Service room and transport all excellent! We will be back.

Trevor from Smithton, Australia
21 August 2012

 
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I have just this very minute made another reservation for the 23rd August when i recieved this feednback form. The room was great but the blinds on both windows (room 74) did not provide privacy as someone on the outside could easily see in on the side of the window as the blind is too small for the window. Given that these windows look straight into the spa, it prevented me from enjoying a relaxing spa. I have requested another room on a different level for my next visit. The staff were very friendly, most polite and efficient. Regards, James

James from Sydney, Australia
18 August 2012

 
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This was an excellent facility with outstanding customer service - we will definitely be using it again !! Thanks heaps :-)

Robert from Warrnambool, Australia
15 August 2012

 
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I left a review, but I consider in all aspects, the motel would have to be the best I have stayed in, even passing some higher priced motels. This is Australia wide. Excellent!

Garry from Melbourne, Australia
14 August 2012

 
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Really lovely place, at a reasonable price. Friendly staff and the shuttle bus makes it very convinient. I really liked having the magazines in the room, it was a nice homely touch.

Rebecca from Melbourne, Australia
10 August 2012

 
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Good value and comfortable bed.

Laszlo from Kalamunda, Australia
07 August 2012

 
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Airport shuttle is a terrific service, each time I've used the service it has been very prompt. Each stay, the staff have been fantastic, efficient and friendly.

Kirsty from Melbourne, Australia
06 August 2012

 
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Good, wholesome motel. We throughly enjoyed our diner at the Reflection

Hien from Sydney, Australia
06 August 2012

 
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Very comfortable and problem free stay. themenu could have been a little more extensive.

Guest From from Tullamarine, Australia
06 August 2012

 
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comfortable

William from Melbourne, Australia
05 August 2012

 
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Great

Kerryne from Melbourne, Australia
04 August 2012

 
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Very good. Courtesy shuttle prompt and excellent service and manners. Lady who ran the restaurant buffet for breakfast was incredibly polite and accommodating.

Bodley from Melbourne, Australia
03 August 2012

 
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Good location for ease of connection to an early morning international flight. Pick up at Melbourne airport was quick and efficient. We arrived at the motel quite early and were happy to store our bags as we wanted to head to a local Mall for last minute shopping. The motel offered to drop us at the Mall, using the courtesy van, and as long as we made contact prior to 5.00pm, they would pick us up as well. Fantastic service, when the best we expected was directions to a bus stop. Had a meal at the motel; steak was ok, but at the price I would have expected better than ok. Free internet connection was very handy. Unit was neat, clean, modern and comfortable. Free shuttle to the airport early in the morning was great. We had 10 nights in Australia; This was the best motel/hotel we stayed at, not so much for the facilities, but for a 110% effort by the staff. As an ex motelier myself, I was very impressed. I have already recommended the motel to my sister, and will do so for others as well. Top stay, thank you.

Peter from Wellington, New Zealand
01 August 2012

 
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Very smooth, perfect location as we were flying out the next day

Cliff from Kiewa, Australia
29 July 2012

 
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Friendly staff, received an upgrade which was excellent and liked the free bus to the airport. Room was comfortable but dated. Meal was average

Nathan from Swan Hill, Australia
26 July 2012

 
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Excellent!

Warrick from Melbourne, Australia
24 July 2012

 
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Excellent! Thanks for the upgrade!

Warrick from Melbourne, Australia
23 July 2012

 
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I really enjoyed my stay, the rooms were very well-appointed. The only negative I have is that I found it hard to sleep due to the amount of light in my room due to lights being left on all night outside the windows of the motel room. Otherwise an excellent place to stay.

Janet from Melbourne, Australia
22 July 2012

 
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Excellent service, very friendly and helpful staff. The courtesy bus to the airport is fantastic.

Ian from Bairnsdale, Australia
13 July 2012

 
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Prompt pick up from airport and booking was well organised. Meal at restaraunt was great. Good nights sleep before travel the next day.

Jenny from Melbourne, Australia
12 July 2012

 
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Excellent service and a great nights sleep.

Jenny from Melbourne, Australia
12 July 2012

 
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helpful staff thx all

Bret from Melbourne, Australia
11 July 2012

 
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Had a comfortable and relaxing stay with good service. Thank you.

Mark from Melbourne, Australia
10 July 2012

 
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It was good !!

Tracey from Vic, Australia
10 July 2012

 
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Very happy to stay here to have a good night's sleep...quiet rooms and only minutes from the Airport. Too handy. Buffet breakfast was also good. Would stay here again.

Doug from Airport West, Australia
08 July 2012

 
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