Nice room, comfortable beds and very helpful courtesy coach driver who let us follow him to the airport in our rental vehicle.

Kay from Cairns, Australia
14 October 2013

Great location,fantastic staff.All good.

Ian from Mt.gambier, Australia
10 October 2013

We could not fault the service that the staff provided we would definitely stay again

Eugene from Hampton, Australia
04 October 2013

Pleasant staff, excellent service and facilities will ensure a return visit.

Gregor from Melbourne, Australia
02 October 2013

I was left on hold for over 2 mins when ringing for shuttle from airport. I asked if Receptionist knew which TV channel the Americas Cup was screening on she just said she did not know but did not make any further effort to find out.

Aroha from Rotorua, New Zealand
23 September 2013

Enjoyable and memorable.

Ian from Melbourne, Australia
21 September 2013

Only there for a short time - interacted with about six staff who were all exceptionally friendly and helpful - I was extremely impressed - well done

Duncan from Melbourne, Australia
20 September 2013

Easy to get to, good restaurant, Coopers Stout in the bar, close to the VIC office I need to get to

Richard from Adelaide, Australia
13 September 2013

Clean, comfortable and convenient

John from Burramine North, Australia
11 September 2013

The staff were fantastic and could not have been more helpful, they are the reason we keep coming back. The rooms were tidy and a good size, and the proximity to parks and the restaurant down the hill are a bonus for us with young children.

Gareth from Doha, Qatar
07 September 2013

Was good all the things needed was supplied

Pauline from Sandford, Australia
05 September 2013

Good

Anew from Melbourne, Australia
05 September 2013

We have stayed on two or three occasions. We are also able to leave our car, which leaves us in a better frame of mind to enjoy our flight/holiday. Very efficient shuttle to airport. Our Superior room was lovely. Hope we can stay in a Superior the next time we stay.

David from Albury, Australia
05 September 2013

Very Comfortable and Staff Extremely helpful and extremely courteous

Gary from Adelaide, Australia
04 September 2013

The staff in the hotel and dining area were exceptional!!!! Will stay again and definitely recommend it to others. Thanks.

Crossley from Melbourne, Australia
30 August 2013

Gr eat

Edward from Melbourne, Australia
30 August 2013

I always love staying here - everything is fantastic - the shuttle service, customer service, the room, the menu. Your reception girls are absolutely lovley as are your drivers -it's so nice to be dropped at the shopping centre and picked up - it is not often you get this service. Will return again and again.

Linda from Alice Springs, Australia
26 August 2013

Good comfortable accommodation staff friendly

Arnold from Glen Waverley Vic, Australia
23 August 2013

Hot water kept going cold in shower

Colleen from Melbourne, Australia
20 August 2013

Great team, lovely food very efficient , will recommend. Shuttle to airport was very handy.

Mike from Melbourne, Australia
09 August 2013

We were looked after very well, we stayed one night and left our car there for 5 days. Our car was parked after we left and was out waiting for us when we returned. The pickup from the airport was punctual and the driver extremely polite and willing to help,full marks to him, generally drivers don't care at all and drive like crazy. Well done.

Kevin from Wycheproof, Australia
09 August 2013

The only issue was when we phoned from the airport to find out where to meet the pick-up van the directions were a little ambiguous and even after a second call we had to ask onr of the parking attendants where he thought your van may collect passengers. I think we were told to cross over three roads and stand between the two flags where we should have gone to the third road and stood between the flags. A minor issue really but enough to rattle us a little when we went too far and had to drag our bags back to the correct position. Otherwise a great stay. we have used your hotel before and would not hesitate to use you again. Each time the driver of the van has gone out of his/ their way to be friendly and helpful. Thank you.

Janis from Melbourne, Australia
03 August 2013

I was only there for 7 hours transiting overnight, and it was my 1st visit to your hotel, but I will be back.

Bruce from Brisbane, Australia
02 August 2013

Very convenient to the airport, very accommodating with a 24 hour reception. Happy with the complimentary shuttle bus.

Peta from Adelaide, Australia
30 July 2013

Staff were very knowledgeable and polite. The room was comfortable and everything worked. I liked that there was reading material in the room. The restaurant food was very good and value for money. We were very happy with all aspects of our stay.

Brenden from Melbourne, Australia
29 July 2013

Great service with the airport pick up and delivery. Quiet location and public transport very handy, eating places with the local hotel and takeaway options just down the hill.Would recommend.

Peter from Cromwell, New Zealand
29 July 2013

Very nice. Privacy was respected.

Ian from Attwood, Australia
27 July 2013

Very comfortable, clean and convenient. Shuttle service from airport excellent. Would recommend this hotel to my family and friends

Nancy from Melbourne, Australia
22 July 2013

Great stay

Barbara from Melbourne, Australia
16 July 2013

The staff were excellent and the room was very comfortable. I only concern was the meal. The service was excellent and the wine good but the meal itself was average.

James from Perth, Australia
15 July 2013

The facilities provided were excellent & value for money. Best Western hotel is always in our preferred list whenever we travel and in need of accommodation overseas.

Norehan from Melbourne, Australia
14 July 2013

All good

Steve from Torquay, Australia
12 July 2013

Great car storage and airport pick-up - good value and very efficient. Made travelling very easy

John from Geelong, Australia
12 July 2013

Excellent airport drop off and pick up service. Friendly staff.

Shona from Coleambally, Australia
12 July 2013

Courtesy bus to and from airport service was Fantastic. Buffet breakfast was delicious. All staff very helpful and friendly

Julie from Bonegilla, Australia
12 July 2013

Excellent location for night before a flight. Service to airport is excellent, plus advantages of being able to leave our car safely while we are away, for a reasonable price. The restaurant also offers a relaxing night before dinner with a great menu. Staff have always been excellent in all interactions.

Denise from Melbourne, Australia
11 July 2013

Convenient & cleaner than a lot of higher rated Hotels

Deborah from Sydney, Australia
11 July 2013

Staff were all lovely. Breakfast buffet was nice. Room a bit dated, might and damaged from years of use, but still clean. Might be due for an upgrade in the coming years.

Kate from Mailors Flat, Australia
09 July 2013

Thank you. This was a very pleasant surprise. Location was close to airport which was great. Location was quiet which was extremely important. The airport shuttle service was outstanding - very obliging staff. Meals were available for an extended time frame which was also a great relief. We will definitely stay here again and have already recommended your motel to our friends.

Joan from Melbourne, Australia
08 July 2013

I thought the motel was good with the exception being hard to find a park close to my room, & poor lighting in the car park.

Matt from Tocumwal, Australia
08 July 2013

Absolutely fantastic. The service in the restaurant was ideal. Would travel from Shepparton to have a meal. Definitely would return.

Guest From from Shepparton, Australia
25 June 2013

Very good

Guest From from Bairnsdale, Australia
25 June 2013

Ideal location for airport departures, not very sound proof rooms! Kept awake till after midnight by extremely loud music in nearby room and then a large group coming in at 2 a.m. yelling, talking outside rooms etc for nearly an hour; not great when you have a 5 a.m. start before long international flights.

Mary from Mount Gambier, Australia
24 June 2013

Overall experience was very satisfied, no complaints.

Pierre from Victoria, Australia
24 June 2013

Very pleasant and comfortable. It was an advantage to have restaurant on site which served excellent food.

Dianne from Melbourne, Australia
18 June 2013