Birches Serviced Apartments

806 reviews from guests stayed at Birches Serviced Apartments


Rating 9 out of 10
160 Simpson Street East Melbourne,  Victoria, Australia 3002
Overall Rating 9/10
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We had to be at Epworth Freemasons hospital early in the morning so staying here the night before was ideal. Really liked that the kitchen dining area was seperate from the bedroom. Facilities in the room were good and everything we needed was available

Margo from Lakes Entrance, Australia
11 March 2016

Hi Margo Thank you for sending through your feedback; it is appreciated and we do hope to be able to welcome you back to Birches again soon. Kind regards Alan & the Birches Team
 
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i love staying here, it is very handy for my business in Melbourne. I love it for being spacious and friendly

Kasy from Canberra, Australia
07 March 2016

Hi Kasy Thank you for sending though your feedback following your recent stay with us; it is appreciated and we look forward to welcoming you back again soon. Kind regards Alan & the Birches Team
 
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Our visit was very pleasant. It was nice to be within walking distance of our commitments, public transport plus the city. The staff were very pleasant and it was great to have secure off street parking.

Pam from Melbourne, Australia
03 March 2016

Hi Pam Thank you for taking the time to send through your feedback following your recent stay with us; it is appreciated. We look forward to having the opportunity to welcome you back again soon. Kind regards Alan & the Birches Team
 
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As detailed above

Les from Mount Gambier, Australia
02 March 2016

Hi Les Thank you for taking the time to send through your feedback; it is appreciated. I do hope the "old girl" made it home without any mechanical hiccups and that she will be up for a return trip to Birches! Kind regards Alan & the Team
 
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very good

Michael from Melbourne, Australia
29 February 2016

Hi Michael Thank you for sending through your feedback following your recent stay; it is appreciated. We do hope you enjoyed the Townhouse and look forward to welcoming you back again soon. Kind regards Alan & the Birches Team
 
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Staff very friendly and helpful.

Wendy from Melbourne, Australia
23 February 2016

Hi Wendy Thank you for sending through your feedback following your recent stay; it is appreciated. Please remember for future visits that both face washers and tissues are available upon request. We do hope to have the opportunity to welcome you back to Birches. Kind regards Alan & the Team
 
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Fabulous as usual.

Sam from Sydney, Australia
23 February 2016

Hi Sam Thank you for taking the time to send through your feedback; it is appreciated and we look forward to welcoming you back again soon. Kind regards Alan & the Birches Team
 
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Extremely satisfied

Arie from Melbourne, Australia
19 February 2016

Hi Arie Thank you for taking the time to send through your feedback; it is appreciated. We look forward to seeing in again in March. Kind regards Alan & the Birches Team
 
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Excellent excellent and excellent!

Margot from Melbourne, Australia
16 February 2016

Hi Margot Thank you for taking the time to send through your feedback; we do appreciate it. On the milk subject, always ask for additional supplies should you require them. We do hope to have the opportunity to welcome you back to Birches in the not too distant future. Kind regards Alan & the Team
 
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Great stay...... could not fault. A liitle way out of cbd, but that said, it was so nice and quiet for sleeping. Also loved the double glazed window/curtain setup in our room , No.1. great staff on check in an checkout and accommodated our requested for slightly later checkout(1100) due to our jetlag.

Christine from Ballarat, Australia
15 February 2016

Hi Christine Thank you for taking the time to send through your feedback: it is appreciated. We do hope to have the opportunity to welcome you back to Birches in the not too distant future. Kind regards Alan and the Team
 
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Our overall experience at Birches Serviced Apartments was pleasant. The staff were friendly and the location ideal.

Sharron from East Melbourne, Australia
07 February 2016

Hi Sharron Thank you for sending through your feedback following your recent stay with us. It was disappointing to hear that you felt our cleaning was not up to standard, as while our apartments are not new, we do make every effort to present them in a clean & hygienic way. We do hope to have the opportunity to welcome you back to Birches again soon. Kind regards Alan & the Team
 
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Overall great experience. Sofa bed ok for kids but wouldn't use for an adult.

Natalie from Melbourne, Australia
03 February 2016

Hi Natalie Thank you for sending through your feedback; it is appreciated and we do hope to have the opportunity to welcome you back again soon. Kind regards Alan & the Birches Team
 
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Clean, quiet and tidy place with excellent tram access to CBD. Helful staff. Groceries available 5 minute walk away. Great place.

Jerry from Melbourne, Australia
01 February 2016

Hi Jerry Thank you for sending through your feedback; it is appreciated and we do hope to be able to welcome you back again soon. Kind regards Alan & the Birches Team
 
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Great to come back to Birches. Stayed elsewhere in 2014, after change of management in 2013 did not appreciate the economic value of Australian Open Visitors. Great improvements since our previous visit: new mattress, lounge & blinds are fantastic.

Craig from Cairns, Australia
23 January 2016

Hi Craig Thank you for your feedback following your recent stay with us; it is appreciated. We look forward to welcoming you back again next year when hopefully you will see further improvements. Kind regards Alan & the Birches Team
 
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Stayed with our aging dog. The perfect spot to stay and explore the city. A nice quiet haven to return to after a day of exploring.

Judy from Sydney, Australia
22 January 2016

Hi Judy Thank you for taking the time to send through your feedback; it is appreciated. We do hope your travels continue to be safe & enjoyable. Kind regards Alan & the Birches Team
 
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I stayed because my wife was in a nearby hospital, and Birches was a nice respite. I was initially worried about traffic noise, but that turned out to not be an issue. Overall, this is a large, airy apartment that represents great value for money. The big plus, however, is the East Melbourne location.

Glenn from Moonee Ponds, Australia
19 January 2016

Hi Glenn Thank you for taking the time to send through your feedback; it is appreciated. We do hope your wife is on the road to recovery. Kind regards Alan & the Birches Team
 
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We were greeted with a friendly smile upon arrival and a warm welcome from Alan. The apartment was, as always clean and comfortable. great location.

Garry from Sydney, Australia
19 January 2016

Hi Garry Thank you for sending through your feedback following your recent stay with us: it is appreciated and we look forward to welcome you back again soon. Kind regards Alan
 
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Had a great time, loved the fact it was pet friendly .

Meana from Melbourne, Australia
12 January 2016

Hi Meana Thank you for taking the time to send through your feedback; it is appreciated. It was great to hear that you enjoyed your stay and were able to be joined by your furry friend. We do hope to have the opportunity to welcome you back again soon. Kind regards Alan & the Birches Team
 
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Very comfortable and friendly place to stay with a dog.

Kirra from Fish Crek, Australia
11 January 2016

Hi Kirra Thank you for taking the time to send through your feedback; it is appreciated. We do hope be able to welcome you back to Birches in the not too distant future. Kind regards Alan & the Team
 
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We have stayed a few times now and find it very convenient. The lady looking after reception for most of our stay was brilliant. Helpful, polite and engaging. Lovely walk into the city from there and not far from shops and a good tram line too.

Peter from Sydney, Australia
11 January 2016

Hi Peter Thank you for taking the time to send through your feedback; we do appreciate it. We have been trying to work with the authorities in limiting the hours the crossing at Albert Street needs to be audible - let's just say we'll keep trying! We do hope to have the opportunity to welcome you back again soon. Kind regards Alan & the Birches Team
 
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The townhouse is absolutely beautiful.

Rebecca from Stanley, Australia
06 January 2016

Hi Rebecca Thank you for taking the time to send through your feedback; we do appreciate it and look forward to welcoming you back again soon. Kind regards Alan & the Birches Team
 
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Very helpful and friendly staff. It was New Year weekend so service wasn't provided but that didn't matter. Extra towels were provided. Very central but quiet area.

Bernice from Mallacoota, Australia
05 January 2016

Hi Bernice Thank you for taking the time to send through your feedback; it is appreciated and we do hope to have the opportunity to welcome you back again soon. Kind regards Alan & the Birches Team
 
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very good

Erika from Swifts Creek, Australia
04 January 2016

Hi Erika Thank you for taking the time to send through your feedback; it is appreciated. Hope you enjoyed Tasmania! Kind regards Alan & the Birches Team
 
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Enjoyable close to every thing we needed

Helen from Wagga Wagga, Australia
03 January 2016

Thank you for taking the time to sent through your feedback: it is appreciated. Kind regards Alan & the Birches Team
 
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We have stayed at Birches on several occasions and always feel comfortable and welcome. Looking forward to future visits. All the staff are top notch.

Bill from Mount Dandenong, Australia
21 December 2015

HI Bill Thank you for taking the time to send through your feedback following your recent stay with us. We will have the shower in 3 looked at as there is nothing more frustrating than having to "jump" in and out of the water flow. We appreciate your feedback and look forward to welcoming you back again soon. Merry Christmas Alan & the Birches Team
 
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Great place to stay. It is in a fabulous location and is pet friendly. Wonderful parks nearby for walkies!

Rowena from Canberra, Australia
21 December 2015

Hi Rowena Thank you for taking the time to send through your feedback; it is appreciated. We look forward to the opportunity of welcoming you back again soon. Merry Christmas Alan & the Birches Team
 
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consistently good

Michael from Swifts Creek, Australia
19 December 2015

Hi Michael & Erika Thank you for taking the time to send through your feedback; we do appreciate it and look forward to seeing you again soon. Merry Christmas Alan and the Birches Team
 
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It was just perfect !

Nicolas from Caen, France
19 December 2015

Hi Nicolas Thank you for taking the time to send through your feedback; it is appreciated and we hope to welcome you back to Birches again soon. Best wishes for the Festive Season Alan & the Team
 
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Very good indeed...

Roy from Sydney, Australia
18 December 2015

Hi Roy Thank you for taking the time to send through your feedback; we do appreciate it and look forward to welcoming you back again soon. Best wishes for Christmas Alan and the Birches Team
 
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Met a friendly and helpful male reception, very happy with his help. Should had replenish the toiletries or use shampoo and body soap dispenser.

TIEN from Johor, Malaysia
14 December 2015

Thank you for sending through your feedback recently; we do appreciated it and have noted you comments on the toiletries. Always feel free to ask for additional supplies. Kind regards Alan & the Birches Team
 
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Comfortable with fabulous helpful staff. Loved the secure parking and not having to drive anywhere, tram stop to city 2 minute walk away. Will definitely be booking in again and telling friends/family to do the same!

Stacey from Sale, Australia
11 December 2015

Hi Stacey Thank you for taking the time to send through your feedback following your recent stay with us; we do appreciate it and look forward to welcoming you back to Birches in the not too distant future. Kind regards Alan and the Team
 
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Always well worth it!

Meron from Ocean Grove, Australia
11 December 2015

Hi Meron Thank you for taking the time to send through your feedback following your recent stay with us; we do appreciate it and look forward to seeing again in the not too distant future. Kind regards Alan & the Birches Team
 
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See previous responses.

Ian from Orbost, Australia
11 December 2015

Hi Ian Thank you for taking the time to respond to our survey - we do appreciate it. I'm not sure when the Foxtel package was last reviewed so will do that in the next couple of weeks to see what we can do. See you later in the month. Kind regards Alan & the Birches Team
 
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very nice room in the right place.

John from Perth, Australia
09 December 2015

 
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We stay regularly at Birches, as it meets all our needs and is excellent value for money.

Jo from Mornington Peninsula, Australia
06 December 2015

Thanks Jo - appreciate you taking the time to post reviews (saw the Trip Advisor one). Kind regards Alan and the Birches Team
 
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Homely environment with amazing bed and lounge comfort. Cleanliness of bathroom a breath of fresh air in comparison to other accommodation occupied in the week. Please continue that standard. Thoughtful approach to how the bathroom was set up with towels, face washers, shampoo, flower etc - a real nice touch. Soap dispenser at bathroom sink very nifty and the soap smelled and felt amazing. Again, nice touch. Lastly thanks for the bag. It came in really handy. Parking great, BBQ area great. Everything was great.

Nadine from Numurkah, Australia
02 December 2015

Hi Nadine Thank you for taking the time to send through your feedback following your recent stay; we do appreciate it and hope your current stay is as enjoyable. Kind regards Alan & the Birches Team
 
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We absolutely loved the Townhouse. it was far better than staying in any apartment or hotel and provided I can stay in the Townhouse each time I'll never stay anywhere else in Melbourne - absolutely loved it.

Matthew from Sydney, Australia
30 November 2015

Hi Matthew Thank you for taking the time to send through your feedback; we do appreciate it and look forward to welcoming you back again soon. Kind regards Alan & the Birches Team
 
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I always enjoy staying at Birches and will continue to do so because of the excellent customer service, facilities, location and security parking.

Phyllis from Melbourne, Australia
29 November 2015

Hi Phyllis Thank you for taking the time to send through your feedback; we do appreciate it and look forward to welcoming you back again soon. Kind regards Alan & the Birches Team
 
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We thoroughly enjoyed our stay. Staff were friendly and efficient, we had everything we needed and the place was well situated. We will stay again. Thank you.

Kathleen from Canberra, Australia
28 November 2015

Hi Kathleen Thank you for taking the time to send through your feedback; it is appreciated and we do hope to be able to welcome you back again soon. Kind regards Alan & the Birches Team
 
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Great location, comfortable and relaxing. The staff do a wonderful job.

Anea from Melbourne, Australia
26 November 2015

Andrea Thank you for taking the time to send through your feedback - it is appreciated. kind regards Alan and the Birches Team
 
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The apartment was comfortable, clean and everything worked well. The staff were very helpful, especially when I was having trouble with getting a taxi when I was leaving. The staff member at reception helped with calling a taxi and made sure I got on my way ok.

Mhairi from Melbourne, Australia
09 November 2015

 
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Pleasant and comfortable apartment. Staff were polite and helpful.

Ian from Melbourne, Australia
02 November 2015

Hi Ian Thank you for taking the time to send through your feedback following your recent stay with us, we appreciate it and hope to be able to welcome you back again soon. Kind regards Alan & the Team
 
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My Melbourne home away from home.

Ian from Orbost, Australia
31 October 2015

Hi Ian Thank you for taking the time to send through your comments, we certainly appreciate it. Kind regards Alan & the Team
 
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very good, we've made another booking in December.

Erika from Swifts Creek, Australia
30 October 2015

Hi Erika Thank you for taking the time to send through your feedback. We do appreciate it and look forward to seeing you again in December. Kind regards Alan & the Birches Team
 
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pleasant

Cindy from Shepparton, Australia
24 October 2015

Hi Cindy Thank you for taking the time to send through your feedback. We do appreciate it and hope to be able to welcome you back again soon. Kind regards Alan & the Birches Team
 
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