806 reviews from guests stayed at Birches Serviced Apartments
Rating 9 out of 10 160 Simpson StreetEast Melbourne, Victoria, Australia3002
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Very good service and good value for money. I would definitely stay there again. Staff very responsive to suggestion regarding an issue with one of the beds. They valued my feedback.
Bronwyn from Melbourne, Australia 23 October 2015
Thanks for taking the time to send us through your feedback Bronwyn, we certainly do appreciate it. There definitely is an issue with the sofa bed in Room 9 which we are currently attempting to have repaired (no luck finding anyone that can fix it at this stage!) We do hope to have the opportunity to welcome you back to Birches.
Kind regards
Alan & the Team
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Nice place in a good location. The only problem was a bathroom window that didn't lock.
Jamie from Brisbane, Australia 22 October 2015
Hi Jamie
Thank you for taking the time to send us through your feedback, it is appreciated. We will get the lock in the bathroom checked.
Kind regards
The Birches Team
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Excellent great place close tn the CBD
John from Adelaide, Australia 22 October 2015
Hi John
Thank you for taking the time to send us through your feedback, it is appreciated. We look forward to welcoming you back to Birches.
Kind regards
Alan and the Team
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Good
Robert from Camperdown, Australia 18 October 2015
Hi Robert
Thank you for taking the time to send us your feedback, we do appreciate it. We do have an on-going refurbishment program in place, but like all buildings it is never ending. We do hope to see you again soon.
Kind regards
The Birches Team
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Short & sweet overnight stay
Marie from Melbourne, Australia 15 October 2015
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As usual met my needs perfectly.
Ian from Orbost, Australia 10 October 2015
Thanks Ian - that's very kind.
See you on the 27th October.
Regards
Alan
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Great service - thank you Alan.
The two bedroom townhouse was so spacious and had everything we needed.
Will definitely be back soon. Have recommended your apartments to family and friends.
Sheree from Perth, Australia 10 October 2015
Sheree
Thank you for taking the time to sent through your feedback - we really do appreciate it.
Hope to see you again soon.
Kind regards
Alan and The Birches Team
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I chose Birches for the location close to public transport and availability of reasonably priced parking. The walk-in shower I requested wasn't available but the shower over the bath was relatively easily negotiated even with my bad knee. The ground floor apartment I was given was bright, clean and comfortable.
Anne from Melbourne, Australia 09 October 2015
Anne, Many thanks for taking the time to respond.
It was great to hear that your overall experience was enjoyable. We look forward to being able to welcome you back to Birches.
Alan and the Team
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Good place to stay when I need central location.
Dmitri from Wyong, Australia 08 October 2015
Dmitri
Thank you for taking the time to provide us with feedback - we certainly appreciate it. Double glazing will be on the agenda when renovations take place. We hope to be able to welcome you back again soon.
Best wishes from The Birches Team
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We were comfortabe and felt safe in our third storey room, loved the view. Staff were all delightful and helpful. Location proved handy for many places and activities.
Penelope from Adelaide, Australia 07 October 2015
Penelope
Thank you for taking the time to provide us with feedback following your stay. It is appreciated and we hope to be able to welcome you back again soon.
The Birches Team
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Really good value for money.
Liesl from Melbourne, Australia 05 October 2015
Thank you Liesl for taking the time to provide us with your feedback. We hope to welcome you back again soon.
The Birches Team
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Travelling with a child we need comfort and convenience and we were all settled and at ease. Facilities were great and rooms/beds comfy.
Helen from Melbourne, Australia 03 October 2015
Helen
Thank you for taking the time to provide us with your feedback. It is appreciated and we do hope to be able to welcome you back again soon.
The Birches Team
Frances from Melbourne, Australia 29 September 2015
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It is a very good apartment that suit to family. It provided kitchen, so that we can make dinner for ourselves. It also a good location, because it near to the queen Victoria market and near to the Chinatown. However, there is no enough of parking lot to all the customer. Also, some of the furniture are old, so need to be change.
Lee from Kuala Langat, Malaysia 25 September 2015
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Very nice- bit noisy due to the proximity of the room to the traffic lights/road. Clean and spacious rooms.
Kendall from Bendigo, Australia 17 September 2015
Thanks Kendall for your feedback.
We are about to start charging for the entire stay at time of booking, so your comments are timely in relation to our change. We hope to be able to welcome you back to Birches soon.
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Great spot, nice and peaceful, friendly staff. It's a little gem. It was nice to find accommodation in Melbourne with a country feel about it.
Brian from Horsham, Australia 16 September 2015
Thanks Brian
Really appreciate your feedback. Certainly hope we can welcome you back to Birches at some stage.
Take care
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Very happy with all experiences staff were very obliging and recommended good places to dine and things to do
Anthony from Warrnambool, Australia 15 September 2015
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Very happy with our stay will be back again
Mark from Adelaide, Australia 14 September 2015
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Accommodation was great, only negative was the traffic noise at night....
Thanks..
Aian from Adelaide, Australia 14 September 2015
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very good experience, lovely staff and great light
Melissa from Sydney, Australia 13 September 2015
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Birches was a very convenient location for our brief trip to Melbourne. The apartment was very comfortable, light , airy and well appointed. Alan was vey pleasant and helpful.
Deborah from Canberra, Australia 12 September 2015
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Very pleasant: facilities and services just as advertised, 3-3.5 star quality. Found apartment to be light and clean. Excellent quality bedding and lots of extra pillows and blankets. Nice bonus having Foxtel.
Carolyn from Brisbane (home City), Australia 02 September 2015
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We found Birches check in friendly and welcoming, we look forward to returning with our dogs!!!
Great location, close to public transport, sporting grounds and parks,
Debbie from Melbourne, Australia 01 September 2015
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Very comfortable. Good value for money. Everything i needed. Enjoyed the spaciousness. Nice toiletries. Kitchenette excellent. Bed very comfy.
Margaret from Sydney, Australia 29 August 2015
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An enjoyable 4 nights stay.
Pauline from East Melbourne, Australia 25 August 2015
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Very happy with all aspects of our stay - will definitely stay again.
Barry from Melbourne, Australia 21 August 2015
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Staff were very helpful. We needed to extend our stay and it was no problem. We did find the traffic noise and also the noise from pedestrian crossing disturbing at times but otherwise very happy with our stay.
Sue from Melbourne, Australia 20 August 2015
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Staff very friendly and helpful, perfect location for access to medical facilities that we required
Glenda from Melbourne, Australia 18 August 2015
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Well equipped apartment, nicely furnished and laid out. Location close to hospitals and Vic parade but also some traffic noise. Car parking convenient and reasonable price. Staff helpful and friendly.
Maureen from East Melbourne, Australia 13 August 2015
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Great location for what we needed. Friendly staff
James from Melbourne, Australia 10 August 2015
many thanks for your feedback
Birches Team
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Excellent service by all staff, perfect location and the ambience of the apartment was absolutely stunning as were all the facilities that were provided.
Phyllis from Melbourne, Australia 09 August 2015
Many thank for your lovely feedback
Birches Team
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Excellent as usual. Refurbishing going on at present sometimes inconvenient but worthwhile for next visit.
In apartment 9 the new blinds where welcome but
unfortunately light from the street light shines straight through the split between the blinds onto the pillow nearest the window, my spot!. Probably little you can do about this. I've learned to dodge it.
Michael from Perth, Australia 06 August 2015
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Always enjoy our visits to Birches ... excellent location which suits our needs!
Meron from Ocean Grove, Australia 06 August 2015
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Very good, however the bed was very noisy, the wheels made a lot of noise on the hard floor.
Steven from Warrnambool, Australia 03 August 2015
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Good value for money. Great location and very accommodating staff.
Sheila from Darwin, Australia 13 July 2015
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For a 3 star property I was impressed. Large, bright apartment, loved the large windows, friendly staff. Comfy bed. Good value for money. Thank you for proving an 11am late check out. A nice stay, would reccommend to others. Thank you.
Rachael from Ballarat, Australia 13 July 2015
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Great place to stay - especially if you are driving and need parking
Shayne from Canberra, Australia 09 July 2015
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was a lovely overnite stay
Tony from Wangaratta, Australia 06 July 2015
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Great stay
Valerie from Flinders, Australia 03 July 2015
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It was agreat location .nothing was any trouble
Wendy from Melbourne, Australia 25 June 2015
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We stay regularly at Birches, as it perfectly suits our needs: very well located, comfortable, well equipped and pet friendly.
Jo from Flinders, Australia 18 June 2015
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Wonderful staff, so helpful, friendly and accommodating - they couldn't do enough to help, particularly Alan and Heather. Location was great, handy to hospitals, supermarket, take-away food and all were within a short walk. Secure parking is a bonus - and cheap in comparison to the car parks. Accommodation very comfortable and well equipped . Best of all a lovely comfy bed. Will certainly highly recommend and will definitely stay again. Thanks for making my stay so easy.
Katherine from Seaspray, Australia 17 June 2015
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Always enjoyable.
Don from Mt. Eliza, Australia 15 June 2015
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Overall very comfortable & quiet.
A good location.
Very happy to have found somewhere to stay with my pooch.
Gaye from Ballarat, Australia 14 June 2015
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very pleasant - nice room, great quiet location, & friendly staff.