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636 reviews from guests stayed at Milano Serviced Apartments
Rating 9 out of 10
8 Franklin Street
melbourne cbd,
victoria, australia
3000
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Staff very friendly, knowledgable and helpful.. apartment smaller than photos on web but was enough to accommodate five adults. However only one bathroom........which was a bit of an issue at times. Obviously a student accommodation apartment building but all were quiet and polite. All amenities close by with an Aldi store directly underneath (very cheap and convenient). Vic markets around the corner and trams running frequently from both Swanston and Elizabeth. Will stay here again.. Carol from Melbourne, Australia 03 October 2013
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Venue great but booked because had pool when arrived pool was closed for maintenance. Asked staff member if spa was available told closed only to find out on leaving it was available.
Room was noisy but due to extreme winds outside Paul from Cranbourne, Australia 01 October 2013
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Great place to stay with the kids. Fantastic pool/court area for kids. Would have liked another couch for comfort - one couch not sufficient for family of 5. Would stay again Marchelle from Melbourne, Australia 29 September 2013
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apartment was fantastic only issue was finding lift entry in car park on arrive signage needs to be clearing marked. Kerry from Bittern, Australia 29 September 2013
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FABULOUS :) Perfect location
Will definitely stay here again.
Highly recommended.
Cant wait to visit Melbourne again. Milano Suites is now our favourite accommodation. Tracey from Grenfell Nsw, Australia 28 September 2013
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Very satisfied JOHN from Melbourne, Australia 27 September 2013
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Paid additional money for my child, we had no bedding and had to change the lounge room around just to unfold the soda bed.
Everything else was great and we would go back. Tammy from Launceston, Australia 26 September 2013
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Milano suites were very central for shopping and eating out. The staff were most helpful , even unpacked the dishwasher for us! ,also the gentleman on the desk in the evening was extra helpful . We had a great time and would stay again Lyn from Melbourne, Australia 26 September 2013
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Very impressed with the Milano, and would definately recommend Deaarna from Hamlyn Heights, Australia 22 September 2013
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Noisy water pipes & aircon, but overall perfect location, friendly staff and very clean room. Thank you. Biljana from Sydney, Australia 20 September 2013
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The front desk staff were very friendly and helpful. Overall I really enjoyed my stay and will continue to come back. Malcolm from Melbourne, Australia 19 September 2013
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Our room was nice but few things looking tired and not as happy with room as last time Faye from Perth, Australia 19 September 2013
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relaxing Ka from Melbourne, Australia 10 September 2013
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Nick at reception was very helpful and accommodating. Sue from Melb, Australia 07 September 2013
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Staff respond and greeting was outstanding. They managed to get the apartment earlier. Location & location. The place located perfectly close to Tram stop and main road, places of interest. City sight are on walking distance. I will definitely come back to Melbourne and stay longer unless there will be good offer for long stay at the Milano.
Thank you for the excellent hospitality. JUDHI from Sorowako - Sulawesi Selatan, Indonesia 03 September 2013
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It was a perfect place for us to stay. Parking was excellent. John from Melbourne, Australia 02 September 2013
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Very goog Daryl from Melbourne, Australia 01 September 2013
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Lovely Rachel from Melbourne, Australia 01 September 2013
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My elderly mother and sister and I thoroughly enjoyed our stay at the Milano. The apartment was extremely clean and the facilities suited our needs. Conveniently located to supermarkets and the Victoria Street markets and trams. Amazing view from the 30th floor of the Melbourne skyline. The staff were very friendly and helpful. Just loved everything about it, including the pool, gym and spa. Judith from Perth, Australia 31 August 2013
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Thank you for an enjoyable an comfortable stay Damian from Melbourne, Australia 29 August 2013
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Loved our stay there very convienent location will stay again.
Thank you. Lisa from Melbourne, Australia 26 August 2013
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he have stayed a few time now. although apartments are small, the beds are comfy and the shower is ok Anna from Sydney, Australia 26 August 2013
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Really enjoyed our stay and the location was great for all we needed. Would definitely stay again Leea from Melbourne, Australia 25 August 2013
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i would like to commend you on your front desk manager, Douglas. My initial call was to find out details about parking. i received such great help and info from him that i instantly wanted to book your hotel. i don't think enough can be said about first impressions and i am always baffled by hotels that great guests with less than a smile. So in this instance i can say that Douglas exceeded my expectation and he would be my main reason for definitely staying in your hotel again. Frank from Sydney, Australia 24 August 2013
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We had a fabulous time, everything top quality, all staff very friendly & helpful. Highly recommended you to a friend today Susan from Melbourne, Australia 24 August 2013
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Thank you Jo from Devonport, Australia 24 August 2013
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Consistently good in service, value, comfort & facilities every stay. Hany from Melbourne, Australia 23 August 2013
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Overall good but were disappointed that pool was closed when we were there and apparently had been for over a week. Given it was a primary reason we booked with Milano, we are disappointed that we were not told at booking, nor was there any advice on your website. In addition, the curtains in our room hung off their clips at one end, carpet next to bed was stained and bedside table was chipped - these simple maintenance issues should have been attended to prior to our stay Wayne from Flynn, Australia 22 August 2013
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It's a pleasant experience to have stayed at Milano Christine from Melbourne, Australia 21 August 2013
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Myself and my parents had a great experience, the rooms were great sizes and the overall suite was great. Within walking distance to pretty much everything and the staff were very helpful. I would most definetely stay there again. Only problem we had was there was what appeared to be a blood stain in one of the bedrooms on the floor and the bath didnt work. Rachel from Melbourne, Australia 20 August 2013
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Very helpful staff Rebecca from Newcastle, Australia 15 August 2013
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mostly really good. loved location, room set up and functionality. disappointed in bed (soft with big dip in centre). staff could be better equipped to answer Q (some dramas booking and using theatre room and instructions to not have the bed made each day). But mostly good and would book again. Anew from Perth, Australia 12 August 2013
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Very good Magdalena from Melbourne, Australia 12 August 2013
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great place,the couch slips and slides,small tv.champagne glasses would be good,not enough tea bags.mostly fab. Heather from Scamander, Australia 12 August 2013
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Great location and staff. Nice clean comfortable apartment and fantastic value for money! Sally from Cairns, Australia 11 August 2013
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We had a lovely stay at the Suites on Milano. Everything was clean and functional. The room was compact but very practical for a family with kids. We would definitely stay at the Suites on Milano again. Suzanne from Brisbane, Australia 07 August 2013
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Love the facilities (gym, pool, spa) and the fact there is a supermarket right next door. It's lovely and quiet. Melissa from Melbourne, Australia 07 August 2013
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Douglas was fantastic-nothing was too difficult for him! Davey from Adelaide, Australia 05 August 2013
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Accommodation was fantastic and in a good location and price Ama from Adelaide, Australia 31 July 2013
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Easy to get too.... Staff were very friendly and helpful. Beds were also very comfortable to sleep in. Only criticism the Bathroom/Shower was a little mouldy and dirty. Luke from Act, Australia 26 July 2013
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eception was very helpful
cleanliness was good
overall very pleasant stay Elliott from Perth, Australia 24 July 2013
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A great and comfortable place to stay in during my visit to Melbourne. Tania from Sydney, Australia 23 July 2013
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Chairs were very uncomfortable.
washing machine/dryer is complicated, be nice if the instructions were made available. I got it to run, but I'm not sure I had it configured correctly because it took a very long time. Chris from Portland, Australia 23 July 2013
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there was some noise from the air-con when we tried to truned the heater on. the room is a bit small. Overall is above average, quite enjoy. I may come back and stay for my next trip. Samantha from Melbourne, Australia 19 July 2013
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Fantastic location and a lovely place to stay and holiday. We would definarely stay there again. Marion from Perth, Australia 19 July 2013
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