Milano Serviced Apartments

636 reviews from guests stayed at Milano Serviced Apartments


Rating 9 out of 10
8 Franklin Street melbourne cbd,  victoria, australia 3000
Overall Rating 9/10
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It's was great. Nice and comfortable.

Catherine from Melbourne, Australia
03 December 2012

 
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The staff were brilliant: friendly, knowledgeable, and efficient. Great to have a washing machine/clothes dryer. The gym was well equipped (all machines worked:-) )and the pool was great for lap swimming. All very clean too.

Jane from Perth, Australia
02 December 2012

 
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Lunar was very helpful, the apartments was pretty small though and a few things weren't 100% the washer/dryer leaked out into the bedroom, the blinds were tangled and terrible to use. The fridge door had nothing to keep the bottles in. This was replaced as soon as we told someone about it.

Anew from Launceston, Australia
01 December 2012

 
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It was thoroughly relaxing. However, please do ensure that the reception staff double check their guest rooms correctly. My first night was interrupted by someone who was given the backup key to my room instead of his. There was inconvenience caused.

Julian from Melbourne, Australia
30 November 2012

 
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really good, appreciated being upgraded to 2 bedroom

Theresa from Albury, Australia
23 November 2012

 
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Overall I was happy with my experience. There was one hiccup however. The first night I stayed there seemed to be an alarm that went off below me. It was quite loud and lasted about 15-20 minutes. This happened just after midnight.

Aian from Melbourne, Australia
10 November 2012

 
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Wonderful - we stay here every time we come to Melbourne

Allana from Hobart, Australia
30 October 2012

 
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On arrival there was a big puddle of water on the kitchen floor but that took two seconds to clean up, the rest of the apartment was very clean. Also the heater in the lounge room was right behind the couch so when we turned the heater on we had to move the couch or it would of caught on fire! Other than that the room was perfect. Very comfortable and great value for money. Recommended.

Sam from Melbourne, Australia
30 October 2012

 
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We had a wonderful stay at Milano. Great location .. minutes from Queen Victoria Market and Aldi is just next door. The kitchen is very well equipped. Staff are friendly. The only down side is that the carpet needs some cleaning. Yes! we will recommend and are happy to come back to Milano when in Melbourne again.

Junie from Petaling Jaya, Malaysia
29 October 2012

 
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An excellent location, nice and clean and modern. Friendly and helpful staff, we found Douglas to be very good. Highly Recommended

Nichola from Melbourne, Australia
26 October 2012

 
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We found the apartments very well situated to tram transport, and very comfortable. Hope to return in the near future.

Guest From from Melbourne, Australia
25 October 2012

 
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Loved it. Everything was great. Positively surprised. Will recommend and come back again when in Melbourne.

Sylvia from Devonport, Australia
19 October 2012

 
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Everything was fantastic. Great price, great location and lovely, smiling, happy staff. Would and have highly recommended to others. Thank you for helping to make our "mums of young kids" getaway a fantastic one!

Julie from Adelaide, Australia
17 October 2012

 
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Fantastic, friendly and helpful staff. A great location to stay.

Terina from Melbourne, Australia
16 October 2012

 
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The suite was excellent and reception was very good. Minor issue with water being shut off early Wednesday morning which was annoying and reception was not open until 8am, was told to come back then to drop off my bags when I arrived in the city at 7am. Felt like the man on the other end of the phone had just woken up and wanted to just get me off the line, even though my confirmation call a few days before the lovely woman on the phone said it was no problem if i dropped my luggage off at 7am the morning of my check-in.

Brock from Perth, Australia
09 October 2012

 
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The staff were very friendly and welcoming. The room included everything for a very comfortable night away with our young family - thank you.

Alicia from Melbourne, Australia
29 September 2012

 
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ENJOYED IT VERY MUCH LOVED THE MOVIE ROOM

DAVID from Shepparton, Australia
26 September 2012

 
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very pleasant stay, would happily stay here again!

Eden from Melboure, Australia
26 September 2012

 
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very enjoyable stay ,quiet well appointed apartment

Ross from Napier, New Zealand
25 September 2012

 
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Clean, modern rooms,great value for families on a budget :)

Daniella from Mebourne, Australia
05 September 2012

 
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very enjoyable, will recomend to friends that are heading that way. good ammenites- gym very good

Martin from Whyalla Sth.aust, Australia
05 September 2012

 
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Even though the apartment we stayed in was a bit on the small side, it was ample for a family of 3. The location is superb making getting around easy, as close to the free city circle tram as well as the Swanston Street line, which takes you straight to Flinders Station. Having the Aldi's below was very handy as well. Staff were very friendly and helpful, as were the other patrons of the apartments. Would definitely consider staying again.

Robert from Perth, Australia
04 September 2012

 
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good

Heather from Melbourne, Australia
27 August 2012

 
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Lovely. Just what we needed for the night!

Madeleine from Melbourne, Australia
25 August 2012

 
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It was comfortable.

Sonia from Melbourne, Australia
21 August 2012

 
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Easy to find with very friendly and helpful staff, was able to get early check in and late check out. Great experience, thanks

Susanne from Melbourne, Australia
20 August 2012

 
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We had a very pleasant stay at the Milano apartments and would return in the future. It was in a great location and the facilities in th building provided us with everything we needed for a relaxing trip away.

Elly from Perth, Australia
14 August 2012

 
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The best location! Will be back for sure!

Emma from Adelaide, Australia
14 August 2012

 
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Nice rooms just lots smaller than expected.

Rhianna from Adelaide, Australia
13 August 2012

 
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The unit was clean and new with appropriate heaters for our winter stay. Security is good and has all the necessary room ammenities -has Fox cable too. Location was excellent, near QV market, walking distance to all Melbourne attractions, and a short stroll to Federation Sq. and Southbank. My daughter enjoyed the apartment too much that she'd rather stay in her room than go out sightseeing. We really enjoyed our stay and definitely will stay at Milano everytime we are in Melbourne.

JUAN from K.l., Malaysia
04 August 2012

 
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Great.

Stephanie from Perth, Australia
01 August 2012

 
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We experienced a delay at check-in as we booked a twin on the internet but when we checked in a queen had been arranged. After some persuasion the queen was split into a twin.

Kelly from Perth, Australia
31 July 2012

 
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Front desk staff were very friendly and helpful, room was tidied daily without rearranging our personal belongings. However, the toilet was always not exactly cleaned (hair left around and floor very oily/slippery).

Leanne from Qld, Australia
28 July 2012

 
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Very good

Chris from Melbourne, Australia
16 July 2012

 
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We were really happy with the accommodation and would definitely stay again

Nicole from Melbourne, Australia
12 July 2012

 
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very gud

Christine from Rotorua, New Zealand
11 July 2012

 
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Very good apartment, clean, comfortable and close to many attractions

Michaela from Adelaide, Australia
09 July 2012

 
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Generally our stay was very good, however we did experience a few problems with housekeeping ie - tea towels with large holes, washing machine not in working order, towels not being replaced when unit serviced, chipped mugs in the cupboard. Obviously a thorough check is not conducted when rooms are serviced. Two staff members were exceptional, a young lady who was on nearly every evening during our stay (unfortunately I didn't get her name ) and a young gentleman by the name of Douglas. They were very efficient and prompt with any problems we had, especially the young lady, she was brilliant.

Margaret from Bunbury Wa, Australia
06 July 2012

 
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Very nice time, nice staff!

Daniel from Melbourne, Australia
04 July 2012

 
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wonderful, the apartment was just what we needed, close to everything and it was the perfect size. the staff were amazing, never had service like that before, he was fantastic and so helpful. could not be happier :)

Melissa from Adelaide, Australia
20 June 2012

 
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apartment was small but comfortable and clean. It was ideally located to my office, and it was recommended as a place to stay by my collegues.

Lisa from Brisbane, Australia
16 June 2012

 
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No drama, nice clean apartment, heater worked beautifully, external room service was also good.

Richard from Berwick, Australia
15 June 2012

 
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A nice comfy place to stay. Good location.

Joanne from Melbourne, Australia
12 June 2012

 
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Living area quite small, particularly with fold-out bed set up.

Brian from Ballarat, Australia
12 June 2012

 
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Great weekend close to all Melbourne city attractions and public transport central will stay again

Brian from Pt Lincoln, Australia
12 June 2012

 
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