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636 reviews from guests stayed at Milano Serviced Apartments
Rating 9 out of 10
8 Franklin Street
melbourne cbd,
victoria, australia
3000
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It's was great. Nice and comfortable. Catherine from Melbourne, Australia 03 December 2012
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The staff were brilliant: friendly, knowledgeable, and efficient. Great to have a washing machine/clothes dryer. The gym was well equipped (all machines worked:-) )and the pool was great for lap swimming. All very clean too. Jane from Perth, Australia 02 December 2012
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Lunar was very helpful, the apartments was pretty small though and a few things weren't 100% the washer/dryer leaked out into the bedroom, the blinds were tangled and terrible to use. The fridge door had nothing to keep the bottles in. This was replaced as soon as we told someone about it. Anew from Launceston, Australia 01 December 2012
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It was thoroughly relaxing. However, please do ensure that the reception staff double check their guest rooms correctly. My first night was interrupted by someone who was given the backup key to my room instead of his. There was inconvenience caused. Julian from Melbourne, Australia 30 November 2012
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really good, appreciated being upgraded to 2 bedroom Theresa from Albury, Australia 23 November 2012
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Overall I was happy with my experience.
There was one hiccup however. The first night I stayed there seemed to be an alarm that went off below me. It was quite loud and lasted about 15-20 minutes. This happened just after midnight. Aian from Melbourne, Australia 10 November 2012
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Wonderful - we stay here every time we come to Melbourne Allana from Hobart, Australia 30 October 2012
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On arrival there was a big puddle of water on the kitchen floor but that took two seconds to clean up, the rest of the apartment was very clean. Also the heater in the lounge room was right behind the couch so when we turned the heater on we had to move the couch or it would of caught on fire! Other than that the room was perfect. Very comfortable and great value for money. Recommended. Sam from Melbourne, Australia 30 October 2012
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We had a wonderful stay at Milano. Great location .. minutes from Queen Victoria Market and Aldi is just next door.
The kitchen is very well equipped. Staff are friendly. The only down side is that the carpet needs some cleaning. Yes! we will recommend and are happy to come back to Milano when in Melbourne again. Junie from Petaling Jaya, Malaysia 29 October 2012
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An excellent location, nice and clean and modern. Friendly and helpful staff, we found Douglas to be very good. Highly Recommended Nichola from Melbourne, Australia 26 October 2012
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We found the apartments very well situated to tram transport, and very comfortable. Hope to return in the near future. Guest From from Melbourne, Australia 25 October 2012
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Loved it. Everything was great. Positively surprised. Will recommend and come back again when in Melbourne. Sylvia from Devonport, Australia 19 October 2012
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Everything was fantastic. Great price, great location and lovely, smiling, happy staff. Would and have highly recommended to others. Thank you for helping to make our "mums of young kids" getaway a fantastic one! Julie from Adelaide, Australia 17 October 2012
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Fantastic, friendly and helpful staff. A great location to stay. Terina from Melbourne, Australia 16 October 2012
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The suite was excellent and reception was very good. Minor issue with water being shut off early Wednesday morning which was annoying and reception was not open until 8am, was told to come back then to drop off my bags when I arrived in the city at 7am. Felt like the man on the other end of the phone had just woken up and wanted to just get me off the line, even though my confirmation call a few days before the lovely woman on the phone said it was no problem if i dropped my luggage off at 7am the morning of my check-in. Brock from Perth, Australia 09 October 2012
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The staff were very friendly and welcoming. The room included everything for a very comfortable night away with our young family - thank you. Alicia from Melbourne, Australia 29 September 2012
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ENJOYED IT VERY MUCH LOVED THE MOVIE ROOM DAVID from Shepparton, Australia 26 September 2012
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very pleasant stay, would happily stay here again! Eden from Melboure, Australia 26 September 2012
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very enjoyable stay ,quiet well appointed apartment Ross from Napier, New Zealand 25 September 2012
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Clean, modern rooms,great value for families on a budget :) Daniella from Mebourne, Australia 05 September 2012
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very enjoyable, will recomend to friends that are heading that way.
good ammenites- gym very good Martin from Whyalla Sth.aust, Australia 05 September 2012
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Even though the apartment we stayed in was a bit on the small side, it was ample for a family of 3. The location is superb making getting around easy, as close to the free city circle tram as well as the Swanston Street line, which takes you straight to Flinders Station. Having the Aldi's below was very handy as well. Staff were very friendly and helpful, as were the other patrons of the apartments. Would definitely consider staying again. Robert from Perth, Australia 04 September 2012
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good Heather from Melbourne, Australia 27 August 2012
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Lovely. Just what we needed for the night! Madeleine from Melbourne, Australia 25 August 2012
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It was comfortable. Sonia from Melbourne, Australia 21 August 2012
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Easy to find with very friendly and helpful staff, was able to get early check in and late check out. Great experience, thanks Susanne from Melbourne, Australia 20 August 2012
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We had a very pleasant stay at the Milano apartments and would return in the future. It was in a great location and the facilities in th building provided us with everything we needed for a relaxing trip away. Elly from Perth, Australia 14 August 2012
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The best location! Will be back for sure! Emma from Adelaide, Australia 14 August 2012
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Nice rooms just lots smaller than expected. Rhianna from Adelaide, Australia 13 August 2012
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The unit was clean and new with appropriate heaters for our winter stay. Security is good and has all the necessary room ammenities -has Fox cable too. Location was excellent, near QV market, walking distance to all Melbourne attractions, and a short stroll to Federation Sq. and Southbank. My daughter enjoyed the apartment too much that she'd rather stay in her room than go out sightseeing. We really enjoyed our stay and definitely will stay at Milano everytime we are in Melbourne. JUAN from K.l., Malaysia 04 August 2012
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Great. Stephanie from Perth, Australia 01 August 2012
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We experienced a delay at check-in as we booked a twin on the internet but when we checked in a queen had been arranged. After some persuasion the queen was split into a twin. Kelly from Perth, Australia 31 July 2012
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Front desk staff were very friendly and helpful, room was tidied daily without rearranging our personal belongings. However, the toilet was always not exactly cleaned (hair left around and floor very oily/slippery). Leanne from Qld, Australia 28 July 2012
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Very good Chris from Melbourne, Australia 16 July 2012
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We were really happy with the accommodation and would definitely stay again Nicole from Melbourne, Australia 12 July 2012
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very gud Christine from Rotorua, New Zealand 11 July 2012
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Very good apartment, clean, comfortable and close to many attractions Michaela from Adelaide, Australia 09 July 2012
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Generally our stay was very good, however we did experience a few problems with housekeeping ie - tea towels with large holes, washing machine not in working order, towels not being replaced when unit serviced, chipped mugs in the cupboard. Obviously a thorough check is not conducted when rooms are serviced.
Two staff members were exceptional, a young lady who was on nearly every evening during our stay (unfortunately I didn't get her name ) and a young gentleman by the name of Douglas. They were very efficient and prompt with any problems we had, especially the young lady, she was brilliant. Margaret from Bunbury Wa, Australia 06 July 2012
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Very nice time, nice staff! Daniel from Melbourne, Australia 04 July 2012
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wonderful, the apartment was just what we needed, close to everything and it was the perfect size. the staff were amazing, never had service like that before, he was fantastic and so helpful. could not be happier :) Melissa from Adelaide, Australia 20 June 2012
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apartment was small but comfortable and clean. It was ideally located to my office, and it was recommended as a place to stay by my collegues. Lisa from Brisbane, Australia 16 June 2012
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No drama, nice clean apartment, heater worked beautifully, external room service was also good. Richard from Berwick, Australia 15 June 2012
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A nice comfy place to stay. Good location. Joanne from Melbourne, Australia 12 June 2012
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Living area quite small, particularly with fold-out bed set up. Brian from Ballarat, Australia 12 June 2012
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Great weekend close to all Melbourne city attractions and public transport central will stay again Brian from Pt Lincoln, Australia 12 June 2012
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