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636 reviews from guests stayed at Milano Serviced Apartments
Rating 9 out of 10
8 Franklin Street
melbourne cbd,
victoria, australia
3000
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We got a great last minute deal and stayed three nights. The two bedroom apartment though compact had everything needed to make our stay comfortable. Beds were really comfortable and everything was clean and fully functional. Bring your own dvds and book the complimentary cinema room, it is fantastic. We swam evryday in the heated pool and spa. Kids loved it. Staff were so helpful and accomodating. Location is great one block from the Vic market and within the free CBD tram zone so super easy to get around the city. Bonus having Aldi on site too. Will definately stay again and have already recommended to friends already. Karen from Langwarrin, Australia 19 January 2015
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Check-in was fine although the cleaning staff had not quite finished in our room as we arrived. We had asked for the two rooms we booked to be located on the same level which unfortunately didn't work out making our stay slightly less convenient but ok. Members of our group made good use of the swimming pool, spa and gym and also the area outside the swimming pool. We found the rooms to be clean and tidy. However, there was an odour we noticed each time we returned and a number of maintenance issues that require attention. Also, the noise from the air-conditioners was intrusive at night. Overall the location suited us perfectly and the secure car parking was also convenient. The apartments were equipped with the essentials we needed for our stay. Dearne from Launceston, Australia 14 January 2015
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Great location and good room but slightly too small and with only one bathroom/toilet. Gordon from Hobart, Australia 12 January 2015
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My experience went well and staff was very helpful. Margaret from Kanahooka, Australia 11 January 2015
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Excellent value for money - room a little small but great for cost. Great being next to aldi, love the on site Carpark compared to other hotels, a little annoying that had to return Carpark remote as hotel ran out. Toaster didn't work.
Overall fantastic!! Will stay again. Raquel from Sydney, Australia 09 January 2015
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We realy enjoyed the stay. Realy nice hotel beautifull location. Hristina from Sydney, Australia 05 January 2015
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Pleasant and very satisfied! Teck from Melbourne, Australia 03 January 2015
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The hotel was nice but the car parking was an issue. We were left without a remote control to enter and exit the car park because we were asked to give ours back due to a shortage of remote controls which were needed for other guests and were advised that we would get it bsck the next day but the next day there wasnt one for us. Also there werent enough car parks. On numerous occasions we had to park in an avis bay instead of the hotels bay . Maybe the front desk people should tell guests whst to do if this happens as we weren't the only car circling the car park not knowing where to park. Diodato from Melbourne., Australia 03 January 2015
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Great stay, must use the pool next time Kellie from Melbourne, Australia 31 December 2014
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lovely apartment; great space and price for us to celebrated Christmas together. Staff were very polite and welcoming.
Thank you very much; would definitely recommend and return myself! Ashlee from Melbourne, Australia 22 December 2014
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Good Denise from Jakarta, Indonesia 22 December 2014
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We will be staying here regularly until our Leveson St PDG apartment is ready. The location is great. There were quite a few maintenance issues that I drew to the attention of the receptionist, and he indicated they will be attended to after we vacated the property. I guess it's always difficult to know that doors have lost hinges, etc unless you are advised by guests. Hopefully we will find the future apartments are better tended. Cindy from Melbourne, Australia 22 December 2014
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Enjoyed our stay would visit again and would recommend it Ana from Melbourne, Australia 17 December 2014
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Very good Cathryn from Cairns, Australia 16 December 2014
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Although the apartment was smaller than I expected (It would be very cosy with 4 people), it was very clean and fresh. It was a little disappointing to find that there were painters on our level as we were not notified of their prescence and the smell of the new paint was quite overwhelming when first exiting the lift. The apartment and complex was well presented. Leonie from Sunshine Coast, Australia 15 December 2014
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great value for money. comfortable and clean Kimberley from Melbourne, Australia 13 December 2014
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Great Experience - we couldn't get the 2 bedroom apartment but was given 2 separate rooms instead with late check out. Thank you very much! Vivien from Melbourne, Australia 08 December 2014
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We had a very enjoyable stay. Only one criticism and that was unsupervised children in the pool spa area. Quiet annoying. Robin from Melbourne, Australia 02 December 2014
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Staff were very helpful. The facilities are excellent. We loved the location. Catherine from Melbourne, Australia 01 December 2014
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very clean and well located especially for someone who does not have a car. secure and very well cleaned. Gina from Melbourne, Australia 28 November 2014
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Overall very happy. Had a very nice girl when we checked in and she was very helpful. At the beginning of the booking process I did have some issues with being overcharged and had someone who was very unhelpful with my experience which is the only reason I wouldn't recommend this place to any friends. Tamara from Adelaide, Australia 26 November 2014
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From the moment I arrived, all staff were highly professional and lovely to deal with. I would highly recommend the Milano Suites to anyone travelling to Melbourne. The location is perfect, walking distance from everything in the city and very close to the tram lines if you wish to travel that bit further. The room quality is fantastic and the room service provide fresh towels daily which was a nice addition to the stay. Anne from Melbourne, Australia 22 November 2014
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Great value for money. Great location for shopping and eating. Close to transport. Very clean. And a lovely pool and gym. Jitka from Sydney, Australia 16 November 2014
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Nice, friendly ambience Viera from Melbourne, Australia 03 November 2014
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It was a very good experience. The location was very good and front desk staff were helpful. June from Melbourne, Australia 01 November 2014
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Was a great place for a stay in Melbourne. Only problem was the dishwasher didn't work, and the knives definitely needed sharpening! Will definitely recommend to others. Rosemary from Melbourne, Australia 30 October 2014
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Enjoyablevstay Margot from Lismore, Australia 28 October 2014
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The location is ideal. Short walk to Queen Victoria Market and close by to the Free City Circle Tram station.
Next door is the supermarket and nearby plenty of dining selection. TEIKGHEE from Kuala Lumpur, Malaysia 27 October 2014
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The room is very clean. The location is very central & really enjoy our stay. Will be back again. Ken from Melbourne, Australia 26 October 2014
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Hade a great time. Condition of unit was not great. Fridge, tiolet, stove, and DVD all did not work properly and needed maintenance. John from Brisbane, Australia 26 October 2014
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We had a great time. The only problem was the fridge broke the day we arrived which meant we lost some of our food. But was no biggie! Yvonne from Newcastle, Australia 16 October 2014
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Fit for purpose. Will try a bigger apartment next time with the kids! Kitty from Perth, Australia 15 October 2014
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Good location and great facilities, very clean (with the exception of the terrible smell from the rubbish room at the lifts). We loved our time at Suites Milano on Swanston Bridgette from Adelaide, Australia 09 October 2014
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excellent value for money. Well furbished room.
good kitchen.. Nice gym and pool Louise from Adelaide, Australia 08 October 2014
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We really enjoyed our stay. The location was excellent. Walking distance to cbd shops, market, museum and lygon street. Excellent. Janelle from Dover, Australia 06 October 2014
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Well located and nice clean facilities. Only real complaint was shower was terrible - hard to adjust temp between freezing and boiling and water pressure useless. Rooms quite small but ok for short stay. Melinda from Brisbane, Australia 03 October 2014
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Great experience except for getting stuck in the stairwell! Didn't realise that Fire doors lock behind you but that's not your fault.. Rebecca from Bendigo, Australia 26 September 2014
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The accommodation was just what we needed. Overall a good experience. Rhonda from Wellington, New Zealand 24 September 2014
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Lovely apartments, clean, spacious and comfortable. The best part though we're the staff the young man on reception was extremely helpful with parking, directions etc...... and made the whole experience very enjoyable. Patricia from Melbourne, Australia 20 September 2014
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Excellent. Great location, pleasant and helpful staff. Tim from Christchurch, New Zealand 10 September 2014
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the studio is perfect for a couple you have everything you need: a full kitchen where you can really cook a nice bathroom a living room with tv and movies channels news some tea coffee milk sugar a dish washer a washing dryer machine a lot of light a tiny balcony and you can isolate the room and the double king size bed with slide doors so really nice and you have also a 25m swimming pool open from 6am to 10pm a sauna tennis court...all quick distance to city center free tram atm shops!!!! very modern style clean, no noise quiet... nothing miss! The best place i have stayed in 3 months in Australia! You feel like home! Christopher from Paris, France 07 September 2014
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Really good. Very clean and modern. Had a great nights sleep and has every facility you would need. Would definitely recommend and stay again. Staff were very pleasant and helpful. Vicky from Sydney, Australia 05 September 2014
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Carpet and sofa looked a bit shabby, but the apartment had everything I needed and was very clean. Internet access costs extra. Good location. Would stay again. Friederike from Sydney, Australia 04 September 2014
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Overall, it was excellent.. Will be back again soon.. Thanks for having us Diana from Sydney, Australia 01 September 2014
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Good value for money apartment. Robyn from Melbourne, Australia 31 August 2014
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