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636 reviews from guests stayed at Milano Serviced Apartments
Rating 9 out of 10
8 Franklin Street
melbourne cbd,
victoria, australia
3000
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Clean apartments and facilities and friendly service. Jessica from Melbourne, Australia 07 June 2014
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Overall fantastic value for money. Extremely helpful front desk staff who held our bags as we arrived too early for checking in. The room was clean, had all the basics you need. We were also on the 25th floor and had an amazing view! Because this is advertised as a no party apartment, this ensure a quiet and peaceful sleep. We will be staying again when we return. Thank you Courtney from Wellington, New Zealand 05 June 2014
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Great location and service from staff! apartment was nicely fitted and clean. My only negative feedback is regarding the bin room on our level smelt quite bad and it seemed like the guest elevators were used for disposing rubbish as on one occassion smelt very very bad. If that was the case, this would be an OSH concern.... Otherwise, everything was great! Siti from Perth, Australia 04 June 2014
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Staff were very friendly and helpful. Nancy from Melbourne, Australia 01 June 2014
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Always good some are starting to need some attention Paint work etc David from Geelong, Australia 30 May 2014
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It was very pleasurable. Could not fault it all really. Thanks Kris from Toowoomba, Australia 29 May 2014
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We had a great time first time in Melbourne
The room was good thank you Mark from Melbourne, Australia 27 May 2014
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Was very comfortable, though a little dated and could use some small improvements (a shelf or soap holder in the shower would have been nice). The staff were friendly and helpful - particularly the staff who serviced the rooms. Location was good - very near Queen Vic markets and many eating places around the general area. Access to public transport was excellent. It was a little noisy with on the back side of the building with all the construction going on but not terrible. Beds were comfortable and it was kept very clean. Karen from Perth, Australia 26 May 2014
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We enjoyed our stay and would definitely return - on arrival was offered an upgrade to 2 bed apartment for minimal extra cost. The only issue we experienced was one of the single beds was damaged - as there was only one person in the room she used the other bed. Donna from Hobart, Australia 26 May 2014
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We thought that the service and location of the apartments were great and would stay again. The main issue I would have with the apartment we stayed in was it was bad need of maintenance. There was paint missing the walls , the bathroom wall had rails ripped off and for goodness sake replace the carpet in the lounge room - terrible. I would expect better. Michelle from Townsville, Australia 21 May 2014
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Helpful friendly staff. Comfortable rooms and good amenities. Lauren from Melbourne, Australia 21 May 2014
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Very Positive Lesley from Melbourne, Australia 20 May 2014
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Experience perfect, room perfect, comfort perfect, great to have a nice clean room with large balcony.
Close to all major attractions. Definitely be staying again and recommending to friends and family. Sarah from Melbourne, Australia 19 May 2014
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Very good. Comfortable for 4 ladies. Selina from Melbourne, Australia 19 May 2014
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Nice helpful staff Melissa from Melbourne, Australia 15 May 2014
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Enjoyed Judith from Melbourne, Australia 05 May 2014
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We loved it, beautiful clean fresh rooms. Highly recommend and would stay again. Tara from Melbourne, Australia 05 May 2014
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Great Faye from Melbourne, Australia 30 April 2014
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Very good, from check-in to check-out. The woman on reception on Sundays during the day was excellent.
The apartment when serviced (limited due to week-ends and public holidays) was very good.
Great to be on a higher floor for the views.
Great location, easy access to public tranport. Kristina from Perth, Australia 28 April 2014
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I've stayed at Milano apartments many times before and each experience has been positive. Janan from Melbourne, Australia 28 April 2014
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Excellent room and location for the price! Thomas from Melbourne, Australia 22 April 2014
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A great experience, only hitch was limited car parking, but we did get a car park eventually. Great location near Lygon street and pool and spa were great. Very comfortable beds, nice showers and wonderful views. The cigarette butts outside on the tin roof were off-putting but i guess they are hard to remove/avoid. Kerryn from Melbourne, Australia 20 April 2014
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The room was comfortable and great for our family of 4. The only downside was the rubbish room was always over flowing and quite smelly. But I asked for it to be cleaned and it was on our return for the day. Nathaniel from Ourimbah, Australia 18 April 2014
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Enjoyable LYNN from Gold Ciast, Australia 16 April 2014
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Good location, good price and very popular. The 2 bed / 1 bath unit we stayed in was very compact but live able. . Yes I would stay here again Robert from Alice Springs, Australia 14 April 2014
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Milano Suites are spacious, clean and modern providing every facility for a family, couple or solo traveller. I appreciated the room upgrade provided. Management need to mention that bookings for Skybus pickup from the apartment must be made at least the day BEFORE pick required. Myra from Coffs Harbour, Australia 08 April 2014
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I really enjoyed my stay at the Milano! It seems as if staff really care about the guests and try to accommodate to any requests which is great to see. Would definitely recommend to friends travelling to Melbourne. Amy from Adelaide, Australia 01 April 2014
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Good Jun from Melbourne, Australia 01 April 2014
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Sedana was absolutely helpful and a delight to deal with. John from Sydney, Australia 31 March 2014
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We really enjoyed staying there, nice and close to everything. The rooms were really nice and the staff were very friendly and help full. I will be suggesting the Milano to my other friends. Eva from Launceston, Australia 31 March 2014
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good and very convenient to the markets and trams Louise from Barmera Sa, Australia 18 March 2014
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Great Danielle from Melbourne, Australia 18 March 2014
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For four ladies on a long weekend this hotel was perfect! Four single (comfy!) beds, good size kitchen and lounge area. Two bathrooms would have been better for us but still plenty of room in the single one. Great location to walk to everything we needed and catch trams. Staff service was very friendly and helpful. Having Aldi next door was also a surprise bonus to top up on snacks (and wine!). We are planning to stay here again for our visit next year! Rebecca from Sunshine Coast, Australia 10 March 2014
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very comfortable and good location Florence from Kowloon, Hong Kong 08 March 2014
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Amazing stay with super friendly reception staff (douglas and the new lady who just started)!!! The apartment had a great view although on level 11 and was pretty spacious. Only minus comfort of the sofabed as it was terrible and that there are charges for the internet... but I certainly know that there are charges for the internet all over australia... I am working in hospitality myself and will def. recommend the Milano apartments to everyone! Perfect location and nothing seem to be a problem for the staff! Great Pool and Spa area as it is very private within the city and it couldn't be more special for a family reunion after 2.5 years in Melbourne! Special thanks to everyone!!!!! Jenny from Enmore, Australia 07 March 2014
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Great reception staff - helpful with enquiries, taxi bookings, etc. Doreen from Perth, Australia 07 March 2014
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Very easy to get too.very comfortable and would stay again when in Melbourne Stefan from Melbourne, Australia 05 March 2014
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Very good Yaso from Melbourne, Australia 04 March 2014
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Excellent - beautiful view from the 24th floor.
Nice and quiet - no noise from neighbours or people in corridors which was good. Kara from Perth, Australia 24 February 2014
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Enjoyable stay. Rebecca from Sa, Australia 22 February 2014
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Our stay at Milano Suites was great. Fantastic location with everything you need close by including public transport. Easy walking distance to everything as well. apartment was compact but had everything you required. Staff were very friendly and helpful when required. Anea from Timaru, New Zealand 19 February 2014
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apartment was comfortable, Tjakita from Brisbane, Australia 18 February 2014
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only problem was the lack of keys as we had family on another floor and it was difficult to get from one floor to the other and we had to have someone go to the g/floor each time we wished to visit the other room Ty from Melbourne, Australia 18 February 2014
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Nice pleasant stay, great location, would happily book to stay again. Elizabeth from Brisbane, Australia 17 February 2014
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Really enjoyed it. The location of the apartments allowed us to be in walking distance of everything. The supermarket located right next door was very convenient. The apartment itself was really nice and comfortable to stay in. Isabella from Sydney, Australia 12 February 2014
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