|
|
600 reviews from guests stayed at Nova Stargate Serviced Apartments
Rating 8 out of 10
118 Franklin St
Melbourne,
Victoria, Australia
3000
|
Overall Rating
| 8/10
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Please fix soap holder in shower Peter from Melbourne, Australia 18 June 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Pleasant Robert from Colac, Australia 17 June 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Found the staff friendly and helpful, lovely roo comfortable bed.And it was a very quite floor we were on. Richard from Melbourne, Australia 16 June 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Have stayed several times and it suits us a well positioned and reasonably priced accomodation near to the places we want to visit. Richard from Adelaide, Australia 14 June 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Good, reasonably priced CBD accommodation. Clean bathroom, comfortable bed and cot for baby. Jennifer from Temora, Australia 12 June 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Very enjoyable. Only problem was getting the air conditioner to work Aet from Sydney, Australia 12 June 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
We have stayed at the Nova Stargate many times and always look for your special deals as we find them very attractive and the location is very convenient to Trams Trains Market
Thanks Kevin from Melbourne, Australia 04 June 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Good Lee from Bandar Seri Begawan, Brunei 29 May 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Good value for money Joel from Melbourne, Australia 29 May 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Your staff member @ reception during day was exceptional. (I'm sorry I don't know his name) I discovered when unpacking that I had forgotten my medication @ home and his assistance to find the closest open medical centre was exceptional as I said. The only disappointing point for the weekend was that early Sunday evening when we returned to our room after being out for the afternoon we discovered the door had been left ajar by cleaners. The door was locked when we left. Nothing was taken that we could see. I reported to reception straight away and mentioned again when we checked out on Monday morning. The cleaners need to be more careful ensuring the doors are closed properly after they finish servicing the rooms. We enjoyed our stay and will definitely be back next time and would recommend Nova Stargate apartments as a place to stay when in Melbourne. Carol from Adelaide, Australia 28 May 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Have stayed a few times, staff normally good and helpful, was happy to receive one hour late check out as my partner was ill. I also like the flexibility you offer with the parking arrangement. Ian from Ballarat, Australia 21 May 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
great location central to all Melbourne has to offer, clean and comfortable Noel from Brisbane, Australia 21 May 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
everything was good Chris from Melbourne, Australia 16 May 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
We have stayed at Nova Stargate several times over the years. We like the location as its handy for the markets and trams. We have always found the staff to be very friendly and helpful. SHREEVE from Perth, Australia 08 May 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Fantastic, this is 2nd time I have stayed at Nova Stargate and will definitely stay again, highly recommend for value, location and friendly helpful staff. Karen from Dubbo, Australia 07 May 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
great Joyce from Perth, Australia 06 May 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Room smelled of smoke when I entered it. No drawers to put clothes in . Grubby wall where people had opened suitcase. No rubbish bin except by toilet. Hard to get an outside line on phone. Something wrong with it I think. A lot of interference with TV. Too many notices, but most staff were very friendly. Elva from Auckland, New Zealand 29 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Wonderful - couldn't be better. Anea from Lbury, Australia 28 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Overall the stay was enjoyable. It would be a plus if there is wifi service. Our mattress on the double bed is made up of 2 singles put together and one is sagging, the other hard. The telephone was not working throughout the stay. But were friendly and helpful. Ling from Christchurch, New Zealand 27 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
My only complaint and I wouldnt even call it a complaint was the bed was little lumpy and hard but I am a medium type of bed person so not really an issue and the only other thing was the phone didnt work but other than that all was great thank and will be definitely using your hotel again cheers Kate from Canberra, Australia 23 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Regularly use Nove Stargate. Good value, always clean and well organised. Rob from Inverloch, Australia 22 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
The room was very clean, quiet & very secure. The hotel was in a perfect location. The bed was a bit hard but everything else was great. Adam from Melbourne, Australia 19 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Very pleasantly surprised. Joseph from Nairne, Australia 15 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Even though we didnt have a good view from our apartment we were very pleased with every aspect of our stay there. Daily top up of tea coffee and milk, assistance with any enquiry, fabilous location, comfortable bed and pillows, air con made our stay there very enjoyable. Rol from Melbourne, Australia 13 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
great motel,only criticism is the cooking utensils (fry pans etc ) not condusive to cooking as well as rangehood not effective in clearing cooking fumes.this is our main requirements in looking for motels. Peter from Brisbane, Australia 10 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Helpful staff and clean. Have stayed several times. Ian from Apollo Bay, Australia 09 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Great location Perfect staff NICHOLAS from Melbourne, Australia 09 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
I liked it - great location , the bed could have been more comfortable and have a mattress cover between me and the mattress - I had to sleep on some towels over the mattress - it was cold. Also you didn't need to change the towels - I hung it up in the bathroom . I liked the opening door onto a little deck. Heather from Melbourne, Australia 09 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
A fantastic room, excellent service and great location! Scott from North Lambton, Australia 08 April 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
All good excellence, no complaints. Michael from Melbourne, Australia 28 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Excellent Mike from Victor Harbor S.a, Australia 26 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Very helpful staff at the reception desk,would recommend to others Helen from A.c.t., Australia 26 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Very quiet room. Great location close to Queen Vic markets & tram stop. Good value for studio space. Jenny from Melbourne, Australia 24 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
was all very good, from checkin to the security of the place was a great place to stay. Brad from Melbourne, Australia 22 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
The room was good. Balcony was extremely small. Television kept cutting in and out - a lot of static. Donna from Melbourne, Australia 21 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
A comfortable pleasant experiece,Thankyou Shane from Perth, Australia 19 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
For the price I paid for the room, it was fine. The kitchen bench was damaged, the coffee table and blinds broken, but the bed was clean and comfortable, and the shower was good, so overall I was happy. It was a nice surprise to have full kitchen facilities in my room. Thank you Fran from Melbourne, Australia 17 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Overall it was good, but I paid $15 for car parking, but it took 20 minutes to find one, and that was a spot that had just been vacated. We were already running late for our venue because of work committments, so it was stressful not being able to park Christina from Inverloch, Australia 12 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Good apartments, would have appreciated more glasses though, as I had booked for four people, and there were only 3 glasses. Good value for money. Joel from Cranbourne, Australia 12 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
The apartment suited me very well for the weekend. The service and staff were helpful and I enjoyed staying here and being in walking distance of everything. Jamie from Melbourne, Australia 12 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
The apartment was clean and in a convenient location. But, do not book in on a Wednesday night during the summer! A band was playing in the lane way outside and sounded like it was in our bedroom - not much sleep to be had that night. Otherwise, comfortable and quiet. Jenni from Melbourne, Australia 11 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
the experience was very good, your staff organised a shift to a quieter room for my elderly mother and aunt; could not fault the service Erna from Melbourne, Australia 10 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
We enjoyed our stay, aircon broken in our room and were moved to another room with no fuss, staff very helpful and didn't make us feel a nuisance Janice from Melbourne, Australia 09 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
very good Xuejun from Guangzhou, China 01 March 2013
|
|
|
Overall Rating
|
|
Cleanliness |
|
Service |
|
Staff |
|
Location |
|
Comfort |
|
Value for money |
|
|
Good experience, friendly and helpful staff Michelle from Melbourne, Australia 01 March 2013
|
|
|