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600 reviews from guests stayed at Nova Stargate Serviced Apartments
Rating 8 out of 10
118 Franklin St
Melbourne,
Victoria, Australia
3000
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My only issue with the stay was that the aircon was not working properly. Only worked as a fan and did not cool down the room. Gwyn from Melbourne, Australia 28 February 2013
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My wife and i have stayed at the Nova Stargate over the last 13 years .on our visits to Melbourne ,we keep comming back because of its location , the clean rooms and the staff are always very helpful and pleasent towards us . We always ask for the same room and most times it is avilable . Ian from Auckland, New Zealand 27 February 2013
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We really enjoyed our stay barring a few suggestions/critisisms (please see below). Great location, obliging staff, awesome shower and super comfy beds. Kim from Melbourne, Australia 10 February 2013
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very convenient to visit nearby places. only the noise at times and smell of smoking, otherwise, I enjoyed my stay there. Nyi from Launceston, Australia 06 February 2013
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Our stay at Nova Stargate apartments contributed to making our first trip to Australia and Melbourne a memorable one. Our apartment was clean, modern and well serviced. Good facilities in the apartment and was nice to be able to use the gym. The staff were friendly and happy to help with any queries/problems and the building was in a great location central to all the Melbourne has to offer. I would deffinatley stay here again or recommend the apartments to a friend. Thank you for everything, we hope to be back soon :) Jon from Reading, United Kingdom 06 February 2013
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We had a great stay and are already looking forward to our next visit Melissa from Melbourne, Australia 29 January 2013
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Experience was good, value for money. Felicity from Newcastle, Australia 29 January 2013
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Our apartment was great, clean and everything that we needed, the reception staff were friendly and professional Sarah from Perth, Australia 29 January 2013
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Helpful staff, good, clean, comfortable accomodation. I actually liked how my room (even though it fronted onto Franklin st), was very quiet at night, with a minimum of noise. If I return to Melbourne again, I will be back. Nicole from Brisbane, Australia 27 January 2013
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Ideal location to get to see the city or catch a tram. We enjoyed just walking to Victoria Markets, CBD, Federation Square, train station. Quiet room provided basic requirements for preparing light meals. Would stay again great value for money Thank you Margaret from Hamilton, New Zealand 27 January 2013
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Friendly staff, Convenient location, Affordable prices, just terrific! Dominic from Queensland, Australia 25 January 2013
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We received excellent service and information when checking in and although we were early the desk manager made every effort to help us. He gave us succinct directions, stored our luggage until checkin time and phoned to book the Skybus shuttle for us.
We were a little concerned when we returned at 6.20pm on the 23rd and a sign read "Back in 10 minutes" since our Skybus was due at 6.30 and we had to collect luggage. The desk clerk returned just in time.
Thank you for a comfortable, convenient stay.
We we Sharon from Adelaide, Australia 24 January 2013
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Had a great time here. Damian from Sydney, Australia 23 January 2013
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easy reservation and booking. always polite over the phone. room was of decent standard and comfort. easy enough access to Melbourne city, southbank etc.skybus was perfect - airport to room and return were both under 1 hour journies and that was a big positive. overall a comfortable, hassle free experience. thank you Gavin from Adelaide, Australia 22 January 2013
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Friendly staff. Conveniently located. Very comfortable room. Sharon from Gold Coast, Australia 20 January 2013
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Very pleasant Matthew from Adelaide, Australia 18 January 2013
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This is the third time that I have stayed at your hotel and I was again very impressed with all areas of your hotel. The reception staff were excellent and any request was actioned immediately. I look forward to my next stay at your hotel and will recommend to my friends. Please pass on our thoughts to your staff members. Michelle from Ballajura, Australia 16 January 2013
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It's ideal accommodation choice for parents and older children. HSU from Singapore, Singapore 13 January 2013
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great thank you. Leanne from Hamilotn, New Zealand 07 January 2013
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Friendly staff, helpful. Car park in the city is a bonus and very good rate for the entire day/night. Lydia from Melbourne, Australia 03 January 2013
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Excellent stay for the price. Allison from Adelaide, Australia 21 December 2012
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great experience. I originally had a booking for 1 bedroom and emailed to ask to change my booking to a 2 bedroom. This was done immediately. Sam from Melbourne, Australia 16 December 2012
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Very good. Darren from Melbourne, Australia 11 December 2012
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Noisy neighbours in the room next door, told reception who asked them to quieten down, but they didn't. Reception refused to move us because there were no rooms left. Noise and swearing from the room next door kept up for a long time, was a bit annoying after a early morning flight and long day. Tiffany from Melbourne, Australia 04 December 2012
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THE STAFF WERE EXTREMELY FRENDLY THE ROOM WAS CLEAN AND COMFPRTABLE I WOULD DEFFINATLY STAY AGAIN THANKS Charmaine from Melbourne, Australia 03 December 2012
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Good location to amenities. TV reception could been better. Fawjiah from Melborne, Australia 01 December 2012
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very safe environment, helpful staff, central location. al the ingreds for a good holiday! keep the std up! Foo from Launceston, Australia 30 November 2012
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Courteous and efficient welcome. Pleasant, light, simple apartment, big enough for what we wanted, well-equipped, (nice to have milk in the fridge) and clean. Comfortable beds, nice bathroom. no loud street noises, nor noises from the corridor. A little noise from upstairs, but not problematic. We would appreciate coffee sachets, salt and pepper. Altogether a pleasant and economical stay. Winifred from Launceston, Australia 30 November 2012
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Very good Guest From from Perth, Australia 29 November 2012
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We loved location!
Very closely located to Queens Victoria Market so we could enjoy fresh fruits, bread as breakfast. And 10min walking distance to central station, city circle.
And there is the street(may be la) just before the hotel, you can find graffiti that was so wonderful. KATE from Brisbane, Australia 27 November 2012
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I've stayed here a number of times as it has reasonable rates, clean rooms and friendly staff. I love the location as it's right where I like to be based for catching up with friends and doing some shopping. William from Perth Wa, Australia 26 November 2012
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A pleasant room with good facilities. Staff helpful. We enjoyed the close proximity to the city and the quiet room. The secure parking for our vehicle was appreciated, even as a paid extra. Fury from Wagga Wagga Nsw, Australia 25 November 2012
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Perfect! We have now stayed 3 times and recommend the place to anyone that says they're going to Melb. Easy walking distance to CBD but far away enough to be away from all the hustle & bustle. Very happy all round and we'll be back for sure! Josh from Melbourne, Australia 19 November 2012
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It is the great experience when stay at Nova Stargate Serviced Apartments. I feel comfort when I stay there and definitely will come again here. Thanks to the staffs for a well done services. NUR from Melbourne, Australia 19 November 2012
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Really friendly staff, definitely coming back again. Such a good price too for the location and utilities available in the rooms. Corinna from Sydney, Australia 16 November 2012
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The toilet was running without stopping when i moved into the room. 20min saw two employees come to check the problem & I was allocated another room. The bar fridge in the second room would not shut properly, ? due to build up of ice on the freezer section. Did not get investigated/corrected during my stay. Guests on the same floor were not respectful of other guests when they came home late at night, - their voices and jostling in the corridor was easily heard. Traffic noise penetrates also. Michael from Launceston, Australia 14 November 2012
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Good Danuta from Adelaide, Australia 13 November 2012
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comfortable Julie from Wagga Wagga, Australia 10 November 2012
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Our stay was very pleasant, we had a balcony and we could open the door for fresh air - better then air con sometimes. Parking also we excellent. Janelle from Melbourne, Australia 08 November 2012
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good value for money, but I'm not sure if the room can be called as 'one bed room apartment' - It's too small to say that the area with couch and TV is a 'room', separate from the bed room. It's more appropriate to say it's a studio with kitchen, and there will be no dissapointment. Hiroko from Hobart, Australia 06 November 2012
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Very handy location, great staff. Good security. Would use again. Thank You Shirley from Brisbane, Australia 05 November 2012
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This is the third time I have stayed at your hotel and not once have I had a bad experience. The hotel is perfect in every way, proximity to markets, trams, city centre and restaurants, cleanliness and the friendly helpful staff. We will definitely be coming back to stay in the future! Kerry from Brisbane, Australia 31 October 2012
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My short stay at the Nova Stargate was very comfortable and convenient. I will stay there again when in Melbourne. Margaret from Adelaide, Australia 27 October 2012
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Comfortable accomodation in a very convenient location. Allan from Perth, Australia 26 October 2012
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very happy with my stay. thanks. Mark from Sydney, Australia 23 October 2012
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