Hi Rod,
Thanks for taking the time to write this review. We hope to see you again soon. Sorry about the broken recliner chair. The recliners seemed like a good idea at the time but unfortunately they have been a dissapointment and will be replaced.
Very nice. The only thing was the apartment was very noisy could hear all the traffic etc noise.
Danielle from Brisbane, Australia 25 May 2012
Hi Danielle,
Thank you for taking the time to review Best Western Riverside Apartments.
Next time you would like to stay please contact reception to make your booking and mention you would like a quieter apartment. We will do our best to find one available.
yours,
Steven
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clean, friendly staff, very good location and service
Kong from Brisbane, Australia 23 May 2012
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I had a wonderful stay at Riverside Apartments! Would be happy to return anytime!
The staff members,Steven,Kerryn & Michaela were excellent in all aspects of service,nothing was too much trouble,which for a disabled guest like myself,was just perfect! I'll be happy to book with you again guys,for a football weekend in Melbourne or during the Boxing Day Test Match,later in 2012! ***** All the way guys,from a very satisfied guest!!!!! Regards! Mark Oswald.:-).
Mark from Melbourne, Australia 22 May 2012
Hi Mark,
Thanks for the review, it was a pleasure having you. Next time you want to stay give us a call and we will discuss some other options for you including a wheel chair access apartment for the bathroom.
All the best
Steven
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Riverside is the BEST value for money hotel in the Melbourne CBD. The rooms are spacious, the hotel is adjacent to Southbank without the high prices, and you don't hear patrons coming and going all night long. The room also included free breakfast, and it was a welcome night away for my wife and I (we left our 2 young kids with Nan and Pop and had a night to ourselves). The only things I would like to see change is the floor at the entrance to the lift in the annex rooms is uneven - the floor covers don't sit evenly. There is a sign, but my wife had tripped before we read it. It wouldn't be a big job to fix them - some packers under the floor plates would bring them up even. Also, there were a few very obvious stains on the benches in the kitchen and room - housekeeping must have been in a rush that day. Having said that, for the low cost of the apartment, and the free breakfast, I've realised in life you can't have everything - and we'll definitely be back to Riverside. Thanks.
Tony from Melbourne, Australia 12 May 2012
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Would be delighted to stay here again
Kathleen from Sydney, Australia 08 May 2012
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Very good.
Rachel from Melbourne, Australia 07 May 2012
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it was very nice. the feel was as if one was staying at home!!!
Ravi from Sydney, Australia 03 May 2012
Thank you Ravi,
It was a pleasure having you and your family stay here. We hope to see you all again.
Steven
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A wonderful place to stay, I felt very comfortable and at home there, thank you!
Christina from Melbourne, Australia 27 April 2012
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I was happy to stay with riverside
JUNE from Mildura, Australia 26 April 2012
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Good facilities and comfortable premises, accessible
Xing-Kai from Melbourne, Australia 23 April 2012
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Central ,convenient for train ,trams and well inside my budget range for the 3 of us-thanks
Sarah from Melbourne, Australia 23 April 2012
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Thoroughly enjoyable stay, excellent accommodation, would happily stay again.
Only concern was excessive noise and language from next door on the first night, went from 3.30am to 6.30am
JOHN from Perth, Australia 23 April 2012
Dear John,
Thank you for your review. You were a pleasure and we hope to see you both again soon.
Steevn
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Overall our experience with Riverside Apartments was great. However the heating in our room didn't seem to work.
Rebecca from Perth, Australia 19 April 2012
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very satisfactory
John from Beaumont, Australia 19 April 2012
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Great, friendly helpful staff. Thank you
Maria from Melbourne, Australia 17 April 2012
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Very pleasing.
Thomas from Your Or Mine?, Australia 17 April 2012
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Our daughter in the single bed in the lounge area found the partying in Flinders Lane very noisy; it carried on till past 4am. Apart from that the place was very good. Shower was great.
Janet from Melbourne, Australia 16 April 2012
Hi Janet, thanks for the review and for telling us about the light. We hope to see you again soon
Steven
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Very comfortable. Staff pleasant and accommodating. Loved our stay
Frith from Mildura, Australia 14 April 2012
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Excellent location and facilities in the apartment.
Sally from Adelaide, Australia 14 April 2012
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Good position walk to Southern Cross, Southbank and city centre easily
Elizabeth from Bellingen, Australia 11 April 2012
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Our room got upgraded and it was a very pleasant surprise. The staff was amazing, the room was great, and we would absolutely come back again.
Nya from Melbourne, Australia 09 April 2012
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Comfortable. Higher ratings would have been achieved if the soap and shampoo dispencers were functional, improved air conditioning and more table space in bedrooms.
Barry from Perth, Australia 04 April 2012
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Was perfect. Everyone was so lovely, the apartment was fantastic, great location!! Loved it
Monika from Melbourne, Australia 03 April 2012
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Good value for money. Nothing flash but very solid and reliable.
Murray from Perth, Australia 28 March 2012
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very impressed a hidden gem in the city
Ben from Melbourne, Australia 27 March 2012
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We had a lovely time and enjoyed the apartments very much
Guest From from Perth, Australia 26 March 2012
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it was amazing best hotel i have stayed in
Taylor from Sydney, Australia 26 March 2012
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Very convenient location and quite comfortable place to stay. Also very clean
Franco from Sydney, Australia 20 March 2012
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Had an excellent stay, we will be staying with you on our next trip to Melbourne.
Just love it.
This was our 4th stay and we will be back again very soon great spot so close to everything and all staff are great as well
Lawree from Echuca, Australia 04 March 2012
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It was good. One problem was that there was a cricket in our room that was very noisy.
Christopher from Melbourne, Australia 02 March 2012
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I really appreciated the quietness and the space. A real good deal I don't regret.
Sanine from Melbourne, Australia 01 March 2012
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The view was fantastic especially for kids, the amenities were great for the family and the staff were really friendly and natural
Nicole from Melbourne, Australia 28 February 2012
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Great place to stay. Very convenient and good services
Matthew from Sydney, Australia 27 February 2012
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Perfect for my needs. Comfortable stay. Great views. Staff very helpful
CHRIS from Brisbane, Australia 23 February 2012
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Definately would stay there again, staff were friendly and very helpful.
Fiona from Berwick, Australia 20 February 2012
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Fantastic room beautiful view. Thank-you will definitely stay again
Rebecca from Pakenham, Australia 13 February 2012
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Fantastic very pleased with my view got a 2 bed room instead of a 1 bedroom! Very stylish new furniture! Beautiful view! Very clean had more than enough to make you feel at home! Thank you for having me!
Fiona from Melbourne, Australia 12 February 2012
Thanks Fiona,
We're glad you had such a good time.
Steven
Reception