607 reviews from guests stayed at Riverside Apartments
Rating 9 out of 10 474 Flinders Streetmelbourne cbd, victoria, australia3000
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We were delighted with the location, comfort and amenities of the room. It was great for an extended stay and perfect for more than two people. The view of the river and casino were fabulous and worth having this room for.
The staff were very friendly and helpful.
It is probably a 15min walk to the city centre but very close to the Crown Casino and the tram line.
We would definitely stay there again.
Deborah from Brisbane, Australia 09 June 2011
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A fantastic apartment with great ambience and style, with plenty of room which made it comfortable for all the couples who stayed.
Novica from Sydney, Australia 09 June 2011
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Very good - easy check-in, great reception staff, good rooms though a little dark in lounge area. Plenty of room in lounge kitchen dining areas, large bedroom bathroom & walk-in wardrobe but not enough room to move past end of bed. Very comfortable bed! Good location - very easy to get to Southbank for lots of good eating places. Easy 30 minute walk to Rod Laver & MCG.
Christine from Deniliquin, Australia 06 June 2011
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Felicty at reception was very friendly and catered for my request for a room with a view which was a huge delight, having travelled 4 hours to the city from the country, the view over the river was spectacular!
Tennille from Swan Hill, Australia 02 June 2011
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Lift wasnt working, made it hard with carparking, but otherwise great
David from Sale, Australia 30 May 2011
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good .location greta
David from Adelaide, Australia 24 May 2011
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good
David from Adelaide, Australia 24 May 2011
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We enjoyed our stay. It had everything we needed. Good location, close to town.
Emma from Melbourne, Australia 23 May 2011
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Have stayed there 4 times and always found it clean and tidy, suitable crockery and cuttlery and most helpful staff.
Location near Casino and Southbank with Tram stop at the end of the lane adds to the pleasure. Secure off street parking is great and easy to use.
Phil from Mount Gambier Sa, Australia 22 May 2011
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Location was excellant,room was excellant, except there was a beer bottle top on the lounge floor, clearly not us as we don't drink dissappointed we couldn't get face washers. However location, view and fittings made up for this
Alan from Sydney, Australia 21 May 2011
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Great location, really comortable units. Couldn't be more suitable for both business or amily visits.
Pam from Melbourne, Australia 20 May 2011
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We really enjoyed our stay, the only real downsides for us were due to the noise from the pub on Highlander lane, and that we could hear noise from toilets/showers in adjacent units. Not things you can easily correct! The venetian blinds in the kitchen really need cleaning but otherwise it was pretty clean and tidy. We really appreciated being able to check in early, check out late and store our luggage until we were ready to depart. And having your maintenance staff member assist with fixing my broken suitcase was just fantastic!
Rachael from Auckland, New Zealand 18 May 2011
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Very enjoyable. we had an issues with the heating this was tended to very quickly and efficiently.
Jacinta from Traralgon, Australia 18 May 2011
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WE WERE EXPECTING TO STAY AT RIVERSIDE NOT HIGHLANDER (TOO NOISY).
AIR COND/HEATING NOT WORKING EFFECTIVELY SO WE REMOVED THE PADS TO BE CLEANED, OTHERWISE GREAT THANK YOU!
SANA from Melbourne, Australia 17 May 2011
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The room was lovely, clean and very spacious.
Guest From from Melbourne, Australia 16 May 2011
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The staff at reception were all very helpful and very friendly. I would recommend this hotel and return again on another trip. Thankyou
Rachel from Melbourne, Australia 15 May 2011
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very pleasant staff and personal service. thank you
Sophie from Sydney, Australia 11 May 2011
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It was just perfact fabulious view of river and casino, well located central to everything it was spacious clean comfortable 1 bedroom appartment & the staff were very helpfull. We would stay there again for sure
Deborah from Melbourne, Australia 10 May 2011
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Brilliant location with great views. Very helpful and friendly staff. Will definitely be back.
Joel from Melbourne, Australia 08 May 2011
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Had an enjoyable time in a comfortable location.
Paul from Rockhampton, Australia 04 May 2011
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Too short
Marianne from Melbourne, Australia 04 May 2011
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I made the booking for my parents, so will pass this on to them but for myself, can I just say a massive thank you for how well Riverside looked after my mum and dad and my aunty. The room was absolutely wonderful and the help with the suitcases the next morning was much appreciated. You always look after my parents so well. This is the second time I've booked my family in here and I'll be sure to do so again. Best wishes, Corinne.
Donald from Fitzroy, Australia 29 April 2011
Hi Corinne,
Thanks for the positive comments. Our staff appreciate your time and it makes us feel good to know your family had a happy time at Riverside.
thanks again
Steven Broadhurst
Best Western Riverside Apartments
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very spacious and comfortable. Love seeing the flames from the casino.
Sonia from Canberra, Australia 27 April 2011
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When I arrived I was very pleased, visually with the room. Unfortunately the bed was soaked through to the mattress, so was not a good start! I was given another room and was very pleased with the overall standard of the room. It was very convenient for me as I was attending our Melbourne office which was 2 minutes from where I was so no hassles with catching trams/taxis!!
Julie from Melbourne, Australia 15 April 2011
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Suited my needs
Phillip from Melbourne, Australia 11 April 2011
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Excellent position for what we were doing. Rooms spacious and comfortable would definitely stay again.
Kristin from Hobart, Australia 05 April 2011
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Comfrotable spacious apartment. Some guest and street noise on saturday night but fine on sunday. Overall would stay again
Stephanie from Adelaide, Australia 05 April 2011
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We hope to be back soon! Thank you.
TUNG from Sydney, Australia 30 March 2011
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While the decor is dated, it is clean and tidy. The stove didn't work but otherwise all else seemed fine. Good location. The staff at the reception were helpful and friendly - all in all, a good experience.
David from Melbourne, Australia 28 March 2011
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We loved the place but he air-con was very noisey which spolit things a bit we needed it on as it was so warm at night. We had to have the windowa open instead which was noisy tooiwith the trains and trams
Fay from Shepparton, Australia 25 March 2011
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good clean and roomy accommodation - handy to the CBD and the convention centre
Ron from Canberra, Australia 24 March 2011
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HECKENDORN from Basel, Switzerland 23 March 2011
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The experience was pretty good, felt strange having to walk around the corner from reception to get into room in another building.
Jason from Melbourne, Australia 21 March 2011
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Was only a short stay but it was very fun. Couch was very comfy :)
Kallie from Melbourne, Australia 19 March 2011
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We had a great time, staff were friendly, provided assistance and clear directions on how to use the hotel.
Janeen from Melbourne, Australia 10 March 2011
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We enjoyed our stay. It was very close to everything and nice comfortable accommodation for the price.
Trevor from Melbourne, Australia 08 March 2011
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ALL STAFF WERE VERY PLEASANT AND HELPFUL. THE apartment WAS VERY NICE. ONLY HAVE ONE SMALL CRITICISM AND THAT WAS THAT LIGHTING WAS POOR IN THE LOUNGE AREA.SOME GLOBES WERE BLOWN. BUT OVERALL WE WERE HAPPY.
Dean from Melbourne, Australia 01 March 2011
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was lovely experience only 2 things were dissappointing
got woken up by banging which i found out later was carpet being installed in floor above and 2 our fridge didnt work and because we there only for 1 night not worth saying till check out so was dissappointed with that
Jenny from Melbourne, Australia 23 February 2011
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Very nice apartments to stay in, pity the night clubs are so close which they stay open all night long and are somewhat a bit noisy.
John from Melbourne, Australia 22 February 2011
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Fantastic. Would happily stay there again.
Ama from Murwillumbah, Australia 19 February 2011
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great to have the restaurants that deliver.
close to where I wanted to be
clean and comfortable
Guest From from Brisbane, Australia 18 February 2011
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We came for a belated Valentine's Day and the room and facilities were excellent and location to Crown was ideal.
One very small comment - Our booking included the free February buffet breakfast but at check-in I wasn't given a voucher so we were slightly embarrassed at breakfast BUT the breakfast staff were very understanding. Also, please make it clear that parking is $25 at check-in (it is very reasonable but good to know up front) - thanks!
Brenton from Melbourne, Australia 17 February 2011
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Always enjoy staying there. Handy to the Crown, and to trams, etc. Reception staff always very friendly.
Don from Dunedin, New Zealand 15 February 2011
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I stayed in Melbourne for business and had a mate stay who had to catch a plane next day. We had no problems with hotel and will in fact book in again soon with my wife and 3 kids. It is very close to train station and aqaurium which will be convenient. Cheers
Terence Jago
Terence from Melbourne, Australia 13 February 2011
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We started off our stay in the annex where the accommodation was a poor standard-unattractive lay-out, rather smelly and no staff on site. We asked to be moved to the main site-staff obliged immediately for the next night.
The main site was perfect and enabled us to thoroughly enjoy our stay in Melbourne. We could spend time in the evening in the apartment to relax after a busy day touring and sightseeing. We would not have spent any time in the other apartment-it reminded us of student digs!
The main site had reception staff to help us arrange tours and attend to a leak that happened because of torrential rain.
The breakfast was in a great location with a greta view and the Sri Lankan member of staff was charming and friendly.
The washing machine and drier proved very useful (none available at the other site). Also the apartments on the main road are noisy at night as there are night clubs near that location whiose clients empty onto the streets in the late hours and early morning hours-people shouting and cars roaring off. If we had been left in that apartment our ratings would have been completely different--in fact we would be sending you a strong complaint. As it is, we were moved to the main hotel and therefore would happily recommend the hotel apartment -but we would say to friends -do not go there if you are put in the annex on the main road.
Geoffrey from Melbourne, Australia 12 February 2011