607 reviews from guests stayed at Riverside Apartments
Rating 9 out of 10 474 Flinders Streetmelbourne cbd, victoria, australia3000
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Exactly what we were looking for
Samantha from Melbourne, Australia 03 April 2015
Hi Samantha,
Thank you for staying with us at Best Western Riverside Apartments. We appreciate your high rating and hope to see you again soon.
Steven, reception.
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I was very pleased with my stay. Lovely apartment and the location was great.
Katja from London, United Kingdom 27 March 2015
Thank you Katja,
We look forward to having you stay with us again.
Steven, reception.
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Thank you to the staff for prompt service and assistance
Tracy from Townsville, Australia 22 March 2015
Dear Tracy,
Thank you for taking the time to review your recent stay.
It was a pleasure having you stay with us and we hope to see you again soon.
Steven, reception.
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Friendly staff great location will be back
Michelle from Melbourne, Australia 17 March 2015
Thanks Michelle for such a great score.
Looking forward to seeing you again soon.
Steven, reception.
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Awesome location and staff service
John from Melbourne, Australia 16 March 2015
Thanks John,
Glad to hear you had such a good time and our staff made such a positive impression.
Hope to see you again soon.
Steven, reception.
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perfect stay for business purposes - great central location. close to public transport, convention centre / Southbank. 24 hr reception & onsite parking a bonus.
Lincon from Melbourne, Australia 11 March 2015
Dear Lincon,
Thank you for the terrific score you have given us.
We appreciate your time and hope to see you again soon.
Steven, reception.
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apt spacious ,had everything we needed, great view, double glazing would have helped reduce noise from what seemed like all night parties from across the road. very handed to transport., girls on the desk very pleasant and helpful..
Gail from Tauranga, New Zealand 11 March 2015
Thank you Gail.
Glad to hear you had a very pleasant stay with us at Best Western Riverside Apartments.
Please come back again soon.
Steven, reception.
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Thought the apartment was great, loved having a balcony. Was surprised to open the door and see a flight of stairs, think that should have been mentioned when we booked.
Rob from Melbourne, Australia 04 March 2015
Hi Rob,
Thank you for taking the time to tell us about your recent stay at Best Western Riverside Apartments.
Glad to hear you had a good time and hope to see you again. Steven, reception.
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ALL GOOD EASY TO FIND . EASY FOR CITY ACCESS.
Arthur from Cowes, Australia 02 March 2015
Dear Arthur,
Good to hear our location suited your needs. Being in the heart of Melbourne makes it so easy to get around, especially now all trams in the CBD are FREE.
We hope to see you again soon. Steven, reception.
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Wonderful location, cheerful and helpful staff (Stephen made some very good suggestions). We were quite comfortable except for the noise level in the neighborhood at night -- there seemed to be construction activity nearby, and there was considerable loud machinery noise in the middle of the night -- certainly not the hotel's fault.
We'd recommend it, absolutely.
LuAnne from Melbourne, Australia 27 February 2015
Hi LuAnne,
Thank you for the kind comments and I'm glad my suggestions helped make your stay enjoyable. Pattsie says hi too. Steven, reception.
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Very Good ..
but I feel we were charged a bit extra as compared to regular prices ..
FARHAN from Sydney, Australia 26 February 2015
Dear Farhan,
Thank you for taking the time to review your recent stay.
We hope to see you again soon.
Steven, reception.
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Purely perfect value for money and service far beyond.
Robert from Brisbane, Australia 23 February 2015
Thank you Robert for such glowing words.
Naturally you are welcome back and we hope to see you ( and your associate) again soon.
Steven, reception.
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Excellent location, the room was very comfortable and clean
Olivia from Melbourne, Australia 16 February 2015
Thank you Olivia for taking the time to review your recent stay at Best Western Riverside Apartments.
Our 2 bedroom apartments are large enough to take 5 guests comfortably. We hope to see you all again soon.
Steven, reception.
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Very happy with service, location and overall accommodation.
Penny from Wilmington, Australia 12 February 2015
Thank you Penny for such a splendid review.
Melbourne always has something going on, so that's a good excuse to come back. We hope to see you again soon.
Steven, reception.
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Absolutely fantastic! The apartment was beautiful and the view was incredible! Took us a while to figure out how to use the coffee machine and the stove but we figured it out eventually. The shower was a bit of a worry - the door wouldn't close completely, which led water all over the floor and was very close to having a major accident. Checking in and out times were a bit of a worry for us. We were told we couldn't check in until 2am, but luckily enough our room was ready. But other than that, it was perfect. Staff was very friendly. Rooms were clean.
Leticia from Melbourne, Australia 09 February 2015
Thanks Leticia,
We do our best to accommodate guests with an earlier check-in but often it depends on the previous guests departing on time. Housekeeping then needs access to the apartment so it is clean and ready for the next guests checking-in.
Thanks for all the positive comments.
Steven, reception.
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Next time I stay I will ask for a room not facing the Yarra and the Casino as it is too noisy at night with the trains at night, loved the view whilst I was awake not so much when I wanted to sleep.
Fiona from Sydney, Australia 09 February 2015
Thanks Fiona,
The river views are great and guests love the experience of looking out onto the South Gate skyline but if you are after a quieter night's sleep then ask for a city view apartment.
Steven, reception.
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Very cost effective, convenient and easy
Penelope from Tamworth, Australia 04 February 2015
Thank you Penelope,
Glad to hear your stay was so enjoyable.
Steven, reception.
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Perfect for what we wanted, as family & friends going to the tennis. Please with how roomy it was, and quiet. Great having a washing machine and everything we needed was provided.
Rachael from Martinborough, New Zealand 03 February 2015
Hi Rachael,
Having the convenience of laundry and kitchen facilities within your apartment makes a holiday a lot easier.
The tennis open is very exciting for many of our guests. Hope to see you again next year.
Steven, reception.
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Could not have asked for a better spot to stay, absolutley perfect. Will always be staying here when in Melbourne. Close proximity to everything. Loved our apartment that looked out of the yarra, will always be asking for this room, when we are coming again.
LEANNE from Bendigo, Australia 02 February 2015
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The first room we were put in needs some attention to the Air Conditioning (a room at the back of the building on the right hand side of the hallway??) as it would only work on high and the noise in the bedrooms would have prevented us from sleeping and not using air-con was not an option on such a hot night.
We were quickly given a room at the front of the building and this was excellent with adjustable air-con which was quiet.
Brett from Jindabyne Nsw, Australia 27 January 2015
Dear Brett,
Thank you for your review.
I'm glad our staff were able to assist you in making your stay more comfortable. We hope to see you again soon.
Steven, reception.
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We upgraded to a one bedroom apartment on arrival. Enjoyed our stay. Convenient to public transport.
Valerie from Melbourne, Australia 27 January 2015
Thanks Valerie,
We hope to see you again on your next visit to Melbourne.
Steven, reception.
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Accommodation very satisfactory. Bathroom, particularly the shower, a little small. Hot/cold water in shower very tricky to adjust to get the right temperature. Excellent location for our needs. Loved the fact windows opened, this type of accommodation very hard to find. Down side a bit noisy when windows open - traffic and nearby roof full of air conditioning units. Staff friendly and helpful.
Laurelle from Melbourne, Australia 23 January 2015
Thank you Laurelle for reviewing your recent stay at Best Western Riverside Apartments.
We hope to see you all again soon.
Steven, reception.
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stay was great easy to check in staff very friendly
Vikki from Melbourne, Australia 20 January 2015
Hi Vikki,
Thank you for taking the time to review your recent stay at Best Western Riverside Apartments. Please come back again soon.
Steven, reception.
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Very good loved the small balcony and view, however, the female Receptionist was not very friendly and helpful. The 2 gentlemen were very good, both friendly and helpful.
Sue from Melbourne, Australia 19 January 2015
Thank you Sue,
Glad we could be of assistance.
Please come back soon.
Steven, reception.
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Excellent service from start to finish. We arrived earlier than planned, but reception arranged for us to move into the apartment immediately (10.30am).
Location & views great esp evening flame display. Very spacious and great kitchen. Staff very helpful with arranging airport transfer.
Alison from Bundaberg, Australia 12 January 2015
Dear Alison,
Thank you for taking the time to express your views. Glad to hear our staff were as helpful to you as is often commented by others.
Please come back soon.
Steven, reception.
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we were on the 1st floor and it was a bit noisy at times due to very loud people walking past but overall a great place to stay
Colin from Melbourne, Australia 01 January 2015
Hi Colin,
'Great place to stay', thank you.
Hope to see you again soon.
Steven, reception.
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Appreciate the upgrade but overall a comfortable stay
Damian from Melbourne, Australia 21 December 2014
Hi Damian,
Glad to hear your stay at Best Western Riverside Apartments was comfortable. Come again soon.
Steven, reception.
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fantastic location, large two bedroom apartment that had everything a family with children could need.
Staff pleasant and helpful
Karena from Melbourne, Australia 21 December 2014
Thanks Karena,
Glad you could take advantage of our great location. See you again.
Steven, reception.
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The hotel is in an excellent location. Easy access to many eateries and the trams. It is also within walking distance to many shopping areas.
GUEK from Singapore, Singapore 18 December 2014
Thank you for taking the time to tell others about your recent stay with us.
We hope to see you all again in Melbourne.
Steven, reception.
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Great stay thank you. Staff helpful and provided a room with a better view upon request, and brought in extra bed from first room without us having to ask. Great location and room was quiet and clean.
Amy from Melbourne, Australia 14 December 2014
Thank you Amy,
It was a delight having your family stay and we hope to see you all again in Melbourne.
Steven, reception.
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good service and location
Mark from Rockhampton, Australia 02 December 2014
Thank you mark for taking the time to review your recent stay. We hope to see you again soon.
Steven, reception.
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when we first came in the room, we couldn't believe that the room was absolutely nice, it was so spacious and comfortable and the view outside was really nice.
is it a free upgrade for us as per my special request once i booked the hotel?it was highly appreciated.thanks for your arrangements.
we have had a unforgettable experience in your hotel.
PUI from Kowloon, Hong Kong 28 November 2014
What a lovely review, thank you very much Pui Ling Yeung. We hope to see you again soon.
Steven, reception.
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I have stayed at the Riverside Apartments many times over a long period of time and I simply 'feel at home'. I love the location, the apartment itself, the view and that I am in a self contained apartment with lots of room. We enjoy going out all day sightseeing or attending a sporting event and then being able to come back to a quiet haven in the Melbourne CBD.
Evron from Brisbane, Australia 25 November 2014
We love you!!
Thank you for such a kind review. We will try not to change. Pattsie says hi too.
Steven, reception
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I had to change my booking from a 2 bed to a 1 bed prior to my arrival, at my request, which was handled by staff extremely well and I was very happy with my accommodation
Sharon from Melbourne, Australia 25 November 2014
Thank you Sharon,
Hopefully we will see you again soon.
Steven, reception.
Hi Tanya,
Thanks for the comments. Guests' thoughts keep us on our toes. Hope to see you again soon.
Steven, reception.
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Very good, although the service at the breakfast venue was a bit below par. Also a small issue but for your feedback the dispenser in the bathroom for the soap was not working and a bin for waste in the bathroom would be better.
Douglas from Bairnsdale, Australia 23 November 2014
Thank you Douglas,
I'll have a chat to the café to see what I can do.
Hope to see you soon.
Steven, reception.
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Great place
John from Melbourne, Australia 22 November 2014
Dear John,
Thank you for the comment 'Great place'.
We think so too. Please come again soon.
Steven, reception.
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Handy location - easy access, great views, coffee machine was a bonus.
Mark from Melbourne, Australia 19 November 2014
Hi Mark,
Good to hear you enjoyed your stay with us.
Come again and enjoy the beautiful view.
Steven, reception.
Nicole from Shepparton, Australia 10 November 2014
Thanks Nicole,
Please come back and see us next time you are in Melbourne.
Steven, reception.
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Definitely booking again
Brodie from Gold Coast, Australia 03 November 2014
Thank you Brodie,
We would be delighted to see you all again.
Thanks for your review.
Steven, reception.
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Enjoyable.
Luke from New Norfolk, Australia 23 October 2014
Hi Luke,
Thank you for your highly rated check list of Best Western Riverside Apartments.
We appreciate your time and your values.
Steven, reception.
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wonderful stay in an extremely comfortable & roomy apartment. Staff were very welcoming, pleasant & helpful.
Danielle from Melbourne, Australia 23 October 2014
Dear Danielle,
Thank you for your helpful comments and kind words.
We hope to see you all again soon.
Steven, reception.
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We travel a lot and the apartment was one of the best we have stayed at.
Kurt from Skye, Australia 20 October 2014
Thank you Kurt and family.
We really appreciate it when guests take the time to post feedback, it helps others and our staff too.
Hopefully we will see you all again soon.
Steven (and Pattsie), reception.
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Wow. I was so surprised. Felt so welcome. The apartment is in great condition, clean and comfortable. Complementary goodies were a nice touch. The view is amazing, I think you should promote that patio area a lot more! It was nice and peaceful.
Peter from Melbourne, Australia 13 October 2014
Thanks for your great review Peter,
The most important factor for us is that guests feel welcome and appreciated.
We hope to see you again soon.
Steven, reception.
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Great
Melanie from Melbourne, Australia 07 October 2014
Hi Melanie,
Thanks for the comment. Next time you stay ask for one of the newly renovated bathroom apartments. Very slick.
Steven, reception.