144 reviews from guests stayed at Santana Holiday Resort
Rating 9 out of 10 7-15 Monte Carlo AveSurfers Paradise, Queensland, Australia4217
Overall Rating
9/10
Cleanliness
Service
Staff
Location
Comfort
Value for money
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Excellent resort & facilities, just as expected. Very, very happy!
Lisa from Surfers, Australia 25 September 2014
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Racquel and Anthony were super friendly and Racquel even told me where to go to get my very important morning coffee......Elk cafe ended up my place to be every morning, loved it!! The apartment had everything I could have wanted and had a view of the pool which was lovely.
I was on my own and felt super comfortable and cozy :)
All in all, I would definitely go back again, as it was great value for my budget!
Thanks Racquel and Anthony, you have a great place for people to stay! May see you again in the future! :)
Tracey from Frankston, Australia 22 September 2014
wow that's great Tracey so happy that you enjoyed your stay .Hope to see you back soon! Good coffee is very important and hard to find glad you like the recommendations
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
great as usual..always stay here as service is great and friendly...Anthony an Raquel always love a chat...no problem to small to be fixed...great ppl who run a great place..will be back again..;)))
Warren from Melbourne, Australia 14 September 2014
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
They stay was very comfortable and the staff were extremely helpful.
Marianne from Perth, Australia 18 July 2014
Thanks so much for taking the time to review Santana Holiday Resort as a returned guest you can now get 10 % off your next stay.Hope to see you back next time you holiday on the Gold Coast.
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Units were much larger than we expected. Very happy with the location and value for money. Will definitely stay again if in the area.
Ken from Newcastle, Australia 13 July 2014
Thanks so much for taking the time to review Santana Holiday Resort .The apartments are quite generous for a 1 bedroom apartment and are we are pleased to hear that you will be returning when you are next in the area.
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Perfect location for the marathon.
Lynda from Coolum Beach, Australia 09 July 2014
Thanks for taking the time to review Santana Holiday Resort, we hope to see you back again.
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
It was clean and comfortable and the managers were very nice and helpful. Couldn't ask for anything more.
Peter from Gold Coast, Australia 04 July 2014
Thank you for your review on Santana Holiday Resort we are happy to hear that you enjoyed your stay with us.Hope to see you back soon.
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
I was initially placed on the 3rd floor, but when I had difficulties with my knees the wonderful lady found another room for me on the ground floor.
Thank you so much for all your assistance
Kay from Karuah Nsw, Australia 30 June 2014
Thank you so much for taking the time to review Santana Holiday Resort.We hope to welcome you back again in the future.
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Nice apartment, clean & well set out. Bathroom a bit dated, mould behind shower screen, didn't like low towel rail next to toilet so used dryer door, otherwise very good. Good value for money in great location, definitely stay again, thank you.
Lesley from Coffs Harbour, Australia 08 June 2014
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Very good service, helpful and polite and happy, we will stay again.
Meliss from Campbelltown, Australia 17 March 2014
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
I enjoyed the proximity to the beach, the shops and the conference I was attending. It was comfortable and good value for money. I would definitely stay there again.
Anthia from Adelaide, Australia 17 March 2014
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
It was lovely, and relaxing. We've been before, and it was just what we were after this time as well.
Darren from Auckland, New Zealand 13 March 2014
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Our holiday was just wonderful when we came to stay. Even though the place was apparently booked out, we definitely couldn't tell as it was quiet and we had the privacy we expected. It is just away from all the hustle and bustle of Surfers Paradise but still close enough to reach where we needed to within ten minutes. Very lovely apartments and we would definitely stay again!
Monique from Maroochydore, Australia 24 February 2014
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
We loved our stay and will definitely stay again in the future. Wonderful and friendly service. The pool was gorgeous and we were impressed at how clean it was kept. Great accommodation.
Hannah from Sunbury, Australia 09 February 2014
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
very good, nice and friendly staff. good value and considerably close to cbd.
David from Sydney, Australia 05 February 2014
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
The resort was in a great location for us. The rooms were clean and were equipped with most things we required for our stay. We felt very welcomed on our arrival and during our stay. Thanks.
Angela from Surfers Paradise, Australia 02 February 2014
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
We had an enjoyable stay with Santana resort. Definitely recommend. Thank you.
Naomi from Gold Coast, Australia 24 November 2013
Thanks so much for letting us know.We are happy that you enjoyed your stay during Schoolies 2013.Hopefully you can visit us again at Santana Holiday Resort.
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Really enjoyed our stay with friendly owners in a nicely set out and maintained resort. Excellent secure parking, walking distance to beach and shops, easy access to whatever you want to do.
Ian from Tongala, Australia 19 November 2013
Thank you for your feedback .We are really happy to hear that you enjoyed your stay at Santana Holiday Resort .We are getting most of the owners to up-grade the Ovens and hopefully that room will get a new one very soon.Look forward to having you stay with us again.
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Great place to stay! Very relaxing and amazing value for money! Thankyou again, we had a great time!
Brad from Ballarat, Australia 15 November 2013
So nice to hear you had a great stay at Santana Holiday Resort .The weather was fantastic during your holiday it was perfect weather for visiting the Theme Parks. We do hope you can stay with us next time you visit the Gold Coast.
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Fantastic holiday
Rhiannon from Melbourne, Australia 20 October 2013
So nice to meet you and thank you taking the time to review Santana Holiday Resort, Surfers Paradise.Hope to see you both soon.
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Nice place to stay and very handy to all the things to do in surfers paradise.
Michelle from Surfers Paradise, Australia 17 October 2013
Thank you for your feedback see you next time when you holiday on the Gold Coast
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Very enjoyable, clean tidy and quiet.
Richard from Yanderra Nsw, Australia 12 October 2013
Thanks so much for taking the time to review Santana Holiday Resort Surfers Paradise we do hope you can visit us again.
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Nice room good facilities, and very helpful
managers, good value for the price.
Trevor from Christchurch, New Zealand 19 September 2013
Thanks so much for your feedback ,hopefully you can visit us again
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Enjoyed our stay here at santana resort. Just like a home away from home. Value for money. Great place to stay when your holidaying down Gold Coast. Overall we love everything about this place. Great customer service etc
Alipate from Sydney, Australia 13 September 2013
Thank you for your great feedback.We do hope you can visit us at Santana Holiday Resort again when next you stay on the Gold Coast.
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Worth every penny. Would definitely come back again and recommend to my family and friends.
Thanks for everything Santana Resort!!
Mohd from Kuala Lumpur, Malaysia 13 July 2013
Thank you so much for your great feedback.See you next time when you holiday on the Gold Coast.We hope to see you back at Santana Holiday Resort.
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
I found the resort very satisfactory except for the air conditioning. I was not advised at any time the airconditioning was an extra cost. The fisrt night was extremely cold. I had to chase this up with the staff and pay the additional cost to have the airconditioning connected. I found this to be very dissappointing. The kitchen light did not work
McGovern from Surfer's Paradise, Australia 08 July 2013
Thank you for the feedback regarding your stay and your comments regarding air-conditioning,We do have a note in each room near the units.We will check all these and add to the welcome letter in future.It was lovely to meet you and do hope you visit us again.
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
We loved our stay at Santana resort Raquel was very accommodating and friendly. It's the best value for money especially if you're travelling with a whole family. They have everything you need. We will definitely staying here again and recommend this resort to our friends.
Just feel like home. Good location, clean and happy with the facilities provided.
SALI from Kuala Lumpur, Malaysia 27 May 2013
Thank you hope to see you next time you stay on the Gold Coast
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Good location n staff was very friendly...
NG from Gold Coast, Australia 11 March 2013
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Everything was good. The location was fine and being close to the main road I could access everywhere.
Malcolm from Sydney, Australia 01 March 2013
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Good Day Mate,
It such a wonder full experience for ours (1st time to Gold Coast). It very convenience as it was located near to the main road. It accessible by any public transports. The ambiance of the area was very relaxing. Most of the time we walk to the beach (a cross the road), even to Surfers Paradise Main Beach. The weathers was just find, as we came on time of Summer. Schollies another experience for us. We really hope that we will come back again to Gold Coast soon. And for sure Santana will be our place to stay. Lastly I'm wishing Santana Holiday Resort Happy New Year and all the Best to all your Team. Thanks a lot guys and see you.
Mohd from Kuala Lumpur, Malaysia 22 January 2013
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Accomodations were very nice- its a shame that the neighbours weren't very considerate, but definitely not Santana's fault :)
Lisa from Albury, Australia 17 January 2013
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Wasn't expecting much at such affordable prices, and was very pleasantly surprised. Had a very comfortable stay, and it was great that I could do my laundry before heading home.
Yoong from Melbourne, Australia 16 December 2012
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Lovely staff, really enjoyed our stay, will be back again
Alan from Melbourne, Australia 25 November 2012
Thanks Allan for your feedback,happy that you enjoyed your stay at Santana Resort on the Gold Coast,see you next time
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Enjoyed our time there.
Angus from Melbourne, Australia 12 November 2012
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Staff were our first encounter of the resort and they were friendly and helpful. Room was clean and well equipped. Bed was comfortable. We have nothing negative to say, we enjoyed our stay.
Guest From from Brightwaters, Australia 06 November 2012
So nice to meet you both hope to see you next time
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
It was so nice when we arrived to check in and were greeted by Andrew. Such a funny man!!!!! To start our stay with lots of laughs was a welcome change.
Bettina from Brisbane, Australia 08 October 2012
Thanks Bettina I will pass it onto to Andrew who sometimes goes by the name Anthony Haha !
It was lovely meeting you both and we hope you can visit us again when next you holiday on the Gold Coast.
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
It was a very enjoyable stay. The shower was the only thing that was a little disappointing as it was not very hot and the water pressure was very low. Other then that it was a very enjoyable stay and would happily return next time I am in the Gold Coast.
Simon from Perth, Australia 21 August 2012
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
A holiday resort, with a heated pool/Spa made for the perfect getaway. It is one of the most relaxing experiences me and my partner have had. Would recommend it to anyone that wants a perfect holiday in the Gold Coast.
Marco from Auckland, New Zealand 16 August 2012
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
excellent accomodation at affordable price
Penny from Gold Coast, Australia 10 July 2012
See you next time
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Good price & good service. We'd love to stay again.
Aiko from Brisbane, Australia 05 July 2012
Happy to hear you enjoyed your stay.Really hope you can stay with us again.
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Unfortunate timing of roadwork being done late into the night. on a few occasions. We do realise this is unavoidable.Great value for money and very handy location. This was our sixth time at this resort.Great new tv and new carpets.
Kevin from Dunedin, New Zealand 20 June 2012
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
Everything is smooth, no complains with the room or service. Great location.
Low from Melaka, Malaysia 16 June 2012
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
The apartment suited me for my three day stay. No complaints
Peter from Victoria, Australia 06 June 2012
Overall Rating
Cleanliness
Service
Staff
Location
Comfort
Value for money
it was a pleasure.Just right for us. The room was spacious and well set out. Public transport close by. would recommend to others. thanks to you both,
Loren from Surfers Paradise, Australia 30 May 2012