Santana Holiday Resort

7-15 Monte Carlo Ave Surfers Paradise Queensland 4217 Australia

PH: (+61 7) 5538 2533   /  

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Santana Resort is situated between cosmopolitan Broadbeach and the excitement of Surfers Paradise and only 5 minutes walk from the beach.Close to a fantastic Childrens Park,The Casino,Convention Centre and Public Transport and Shopping Centres
Perfect for couples,Young Families and Seniors or those wanting to spend less on accommodation and more on fun!!
We have the budget conscious in mind whilst offering clean,modern Resort style accommodation with a friendly Management team at hand to make your holiday a memorable one!!

Resort facilities include a heated pool in winter and solar in summer, heated spa, free security parking,Undercover barbecue/Entertainment area
and games room.

This superb Spanish style building boasts 39 affordable one bedroom apartments.
The apartments are fully self contained with either balconies or courtyards and contain either a queen bed or 2 single beds.
Click on to
'Check Availability' to see the discount available if you book now!!

Deposit Policy
- 5% will be charged to the credit card at the time of booking, your statement will show BookDirect2Save.com.au.
- $200 will be charged to the credit card at the time of booking by hotel.
- Amex charges apply 5%
- Mastercard/Visa no additional charges

Facilities

Additional Facilities

Get a better Offer Deal-Similar Resort tell us their price send us their quote we will beat most prices. Games Room, Outdoor Entertainment/BBQ area Heated Pool/Spa. Wireless Internet Internet Kiosk with Printer No Lifts access via stairs alternative is to request Ground Floor

Business Facilities

Internet Wireless Broadband access Faxing and Photocopying.Charges apply.

	Check In : 1400hrs Check Out : 1000hrs Reception Hours : 8.30am to 5pm Mon to Fri 8.30am to 12pm Saturday CLOSED SUNDAY Please note - A $200 pre authorized limit is required on all booking to secure the rooms against damage and incidentals. This is required at check in can be paid with credit card or cash. Entry is not permitted without this.This is refundable within 5-7 working days after check out once room has been cleaned and accessed.
	Car Parking : Secure undercover parking provided for guests.Or,on street parking if required.
	Getting There :We are easily located just off the The Gold Coast Highway in Surfers Paradise. Check our map for directions

Convention Centre, Casino,Pacific Fair.Children's Park. Bus stops,Beaches and Shops. Aprox 35 mins from Theme Parks

1. What if I see a better deal on a competitors website?

" better deal promotion" offer We will beat any website price if you call us direct .07 55382522.During office hours the above phone number or send us an email at info@santanaresort.com.au.Quote your price on the other website and we will do you a fantastic offer. " better deal promotion" offer

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2. How far away is Santana Resort from the Airport and do you provide transport to and from the Airport?

The Resort is about 40-45 minutes from Gold Coast Airport.Charges are approx ADULT return pp$36 CHILD $18.Bookings required approx 48 hours prior to travel.You are able to arrange these at the airport otherwise contact us and we can provide contact details so you can arrange. A Taxi fair will cost approx $50-60.

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3. Can I book all my Tours and Theme Parks ahead of time?

Yes, We can arrange everything for you. Booking ahead will save you time so when you arrive you can start enjoying yourself without the worry.Although sometimes there are wonderful specials available last minute. Sometimes booking Tours are subject to credit card and service fees, we don't charge these fees this service is provided without additional charges unlike direct website bookings.

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4. Do you have Breakfast packs?

Yes we can supply for you available for your arrival.The cost is $25.Includes Bread ,Eggs,Bacon, Fruit Juices,Cereal and Fruit Pack

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5. Are you close to the supermarket

Yes a 10-15 minute walk or a Coles Express just near the highway.Or 1 minute by car to Oasis centre or Pacific Fair.

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6. What does Self-Contained Apartment mean?

Everything you need like a mini-home.We start you off with Toilet Paper, Tea /Coffee,milk, washing liquid laundry/Kitchen,Soap.The rest is up to you.We only service the Apartments for longer stays of more than 7 days.(Linen Change and fresh Towels)only.

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7. Do you have security parking?

Yes undercover parking is free of charge and is accessed with your room key

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8. Do you have in House movie hire?

We have Austar included in the room price. We also hire out DVD Players and Playstation console.We have a very large selection for big and little kids!! DVD-Hire 3 days with 4 movies $20

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9. How Far away is Cavill Ave?

20 mins walking,5 mins car or bus

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10. How do you differ from Seviced Apartments?

Serviced apartments are cleaned daily Santana Apartments are self contained which means that you clean up after yourself.We service the room with Fresh Linen and Towels after 7 days.If you require fresh towels or Linen prior to the 7 days a charge applies. Toilet paper.soap Tea and Coffee are provide at the start but in order for us to keep our prices down we are unable to replenish. We do sell these items but most guests prefer to buy at Supermarkets.

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11. Cost For Children

Children 0-4 are free a flat $10 linen charge applies per child Children 4-13 are $12 per night Over 14 classed as adults $25 extra per night

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12. Hairdryers and Beach Towel Hire

We hire these out for $5 per stay.

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13. Are the rooms serviced?

No these apartments are classed as self contained.We are not a hotel.We have no servicing for stays of 7 days or less.If you require a mid stay clean the rate is $43 . You will be given a 1 day supply of Toilet Paper,Soap ,washing liquid tea/coffee.Then the rest is up to you. This is how we keep our prices down well under Hotel prices. Bath Towels,mats and hand towels are provide not face washers.Linen is also provided.

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14. How do I check-in after hours?

Santana Resort offer an after hours service making it really easy for late night check in.The phone provided near Reception will give you the information required to Check-In. After picking up the phone it will divert to our after hours service,they will assist you.We do ask that you check-in during business hours the very next day.

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15. Secuirity Bonds prior to entry

At Santana all rooms are privately owned as such it is a requirement that we obtain prior to entry a $200 credit per-authorisation or $200 cash bond to secure the apartment against damage and or incidentals.

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Booking Policy

To secure your booking request we require full Credit Card Details.

A non-refundable deposit must be received immediately by credit card to confirm the booking.

$200 will be taken by Santana Resort Apartments (the property).

If your total reservation amount is less than $200, full payment is required at the time of booking. Payment will indicate acceptance of these booking terms and conditions.
*Please note this can take up to 72 hrs for the deposit to be processed.

Full payment will be processed 14 days prior to arrival against the card given at the time of booking. If Payment cannot be taken then we will attempt to contact you, if we cannot contact you, your reservation may be cancelled.
An email will be sent to the email address provided with an updated confirmation once the balance is taken from the credit card.

Please note - A $200 pre authorized limit is required on all booking to secure the rooms against damage and incidentals. This is required at check in can be paid with credit card or cash. Entry is not permitted without this.This is refundable within 5-7 working days after check out once room has been cleaned and accessed.

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Deposit Policy

10% will be charged to the credit card at the time of booking, your statement will show BookDirect2Save.com.au.
$200 will be charged to the credit card at the time of booking by hotel.
Amex charges apply 5%
Mastercard/Visa no additional charges

Also on arrival a $200 deposit security bond will be held on a credit card at check-in .If a credit card is not available then a $200 bond must be paid with cash.This will be returned within 24 hours of check-out.

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Cancellation Policy

Cancellations:

Outside of 7 days prior to arrival, will result in loss of $200 Deposit

Within 7 days and outside 72 hours will result in loss of 50% of the total reservation cost.

Inside 72 hours prior to arrival will result loss of total reservation cost.

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No Show Policy

If no cancellation has been made and you fail to show up at the property, we are entitled to the entire amount of the booking.plus a AU$50.00 cancellation fee will apply.

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Child Policy

Child over 14 is considered as adult.
Child aged 3 and under are free when no additional bedding is required.

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Other Policy

"GET A BETTER DEAL "Santana Resort will match or better any deal on a competitors website.
Please use the better deal option on your inquiry

Room Damage-
Any damage to the room and or contents should be reported immediately to Reception.
Failure to do so will result in charges or non-refund of Bond.
$200 credit card or $200 cash bond must be left at check-in.

Always call us direct for a fantastic deal we will beat any competitors price!!!

Santana Holiday Resort

Guest Reviews

From the moment I arrived the lovely Managers, Anthony & Raquel, made me feel right at home. The rooms were spacious, comfortable and immaculately clean! The position is easy walking distance to the beach and ideally located between Surfers Paradise and Broadbeach. It is located just off the highway, so it was nice and quiet at night. It was great value for money, which is what everybody really wants. Would I stay at Santana Resort Resort again? You betcha! Steve from Melbourne, Australia 19 January 2015

Hotel Comment : Thanks Steve we are really happy to hear that wonderful feedback ! It's always nice to hear the positives about a stay and know that the guest enjoyed their time at Santana Resort.We welcome you back anytime when you next stay on the Gold Coast.Many Thanks Anthony and Racquel

It suited all our needs perfectly! Was exactly as described, and in fact was nicer than I was expecting. It was wonderful to have a morning swim each day! Any requests we had were immediately dealt with. Was also nice to have the car parked safely downstairs (and in the shade). Many thanks to you both! Poorneta from Nelson, New Zealand 22 October 2014

Hotel Comment : Thanks so much for taking the time to leave a review for Santana Holiday Resort ,we look forward to having you stay with us again when next you visit the Gold Coast.

We had a fabulous week at the Santana Resort. Friendly, helpful staff, apartment had everything we needed, and wonderful heated pool. This was our second stay at the Santana Resort and hope to go back again. Thanks for a wonderful holiday. Vicki from Balclutha, New Zealand 11 October 2014

Hotel Comment : Thanks Vicki so nice to see you and look forward to your next stay .Anthony and Racquel

i really enjoy my staying over their everything was very good. Pokoina from Sydney, Australia 16 April 2014

Hotel Comment : Thanks for the great feedback hopefully see you both back at Santana Holiday Resort next time you visit the Gold Coast

Was great! Owners are absolutely lovely and helpful Will definitely stay again Made our whole time in Gold Coast that much better ARIEL from Christchurch, New Zealand 31 January 2014

Hotel Comment : Thanks so much for taking the time to review Santana Holiday Resort we enjoyed meeting you too and remember we do great deals for returned guests! We welcome you back next time you holiday on the Gold Coast.

Was in the perfect location, so close to the tram and easy to get to Surfers and Broadbeach from there. Rooms had everything we needed and beds were comfortable to sleep in. Anea from Surfers Paradise, Australia 02 February 2020

Very friendly and apartment has everything I need Tim from Sydney, Australia 23 October 2019

Hotel Comment : Hi Tim Great thanks for your staying at our resort and your comments. We welcome you to visit us again in future. Kind regards Evelyn

Great Michele from Canberra, Australia 17 July 2019

We had a wonderful stay! It had all the essentials in the room (washing machine, dryer, etc.) and Evelyn and Tim made the rooms very tidy and enjoyable to stay in. We will definitely recommend Santana Holiday Apartments for our next stay Ezekiel from Budgewoi, Australia 29 January 2019

Very good. Great value for money. Good location and facilities too Monique from Broadbeach, Australia 29 November 2018

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