This is my second time staying at the Alto and have had a great experience both times. The staff were lovely and helpful, and the room was great. We stayed in the two bedroom deluxe and it was perfect for our needs. Location is brilliant too! We will be back!

Emily from Melbourne, Australia
06 March 2023

Great location and fantastic service!

Karl from Wellington, New Zealand
13 February 2023

It's really good experience. The room a little small but comfort and warm. Love the green room's coffee.

Jhe from Taipei, Taiwan
28 January 2023

A very comfortable hotel stay. Good location for the city, the tennis and airport Sky bus. Very helpful and friendly staff at front desk and in the breakfast room. Excellent breakfasts.

Simon from Wellington, New Zealand
27 January 2023

Fantastic location, staff were amazing and room was very comfortable. Will stay again.

Jenny from Launceston, Australia
17 January 2023

So impressed with the friendly and helpful staff

Sue from Melbourne, Australia
02 January 2023

Very comfortable and great location

Julie from Launceston, Australia
22 December 2022

Convenient location, friendly staff and the guest lounge with free coffee, tea and water was very pleasant

Joan from Melbourne, Australia
06 December 2022

Great job from the staff!

Seo from Singapore, Singapore
03 December 2022

Fantastic. Our kettle did not work and we were brought a new within a very short amount of time. Kind, friendly staff.

Sharon from Molesworth, Australia
28 November 2022

Always a sure choice arriving from Canada at South Cross station. Very comfortable place with a little kitchenette. Great, attentive staff.

Marc-Antoine from Quebec City, Canada
27 November 2022

The staff were first-rate. and it makes such a difference in the experience of travelling and staying in hotels. Almost everyone was genuinely friendly and helpful. The location was so convenient for travel making for a stress-free and enjoyable stay at Alto on Bourke.

Jenni from Melbourne, Australia
15 November 2022

Very enjoyable, liked the low rise, more personal feel.

Tanya from Dumbalk, Australia
14 November 2022

Staff were very friendly and efficient, room was very nice good location near station

Debbie from Melbourne, Australia
13 November 2022

Fantastic location, great staff, quiet room. Highly recommend

Derek from Adelaide, Australia
07 November 2022

Good staff, good service

Josef from Sydney, Australia
01 November 2022

Very comfortable room, beds were great, nice spa bath, bedroom roomy. Very close to everything.

Sonia from Morayfield (qld), Australia
28 October 2022

Your staff are lovely. The rooms are comfortable and clean. Great location. I do have an issue however and I have attempted to call to discuss it but my calls have been unanswered. I parked my car in the car park and when i walked out to leave in the morning, I tripped over a brick which was protruding from near the large rubbish container into the slim walkway which was dark. I fell heavily and injured my knees - both bruised and bleeding afterwards.

Katrina from Melbourne, Australia
05 October 2022

excellent

John from Pyrmont, Australia
03 October 2022

We had a great time and the staff were all very friendly and helpful - we would definitely recommend and stay again

Rod from Mount Martha, Australia
01 October 2022

Really good, person in room above me was a bit noisy, prefer room 312 as seems quieter.

Jan from Myers Flat, Australia
01 October 2022

A gem of a place. The petite queen was by no means small.. clean and comfortable. Breakfast wast excellent and good value. All staff efficient, knowledgeable and helpful. Will definitely be back for a longer stay.

Meredith from Alice Springs, Australia
24 September 2022

Good stay

Donato from Melbourne, Australia
22 September 2022

Had a great experience there Daniel at reception went out of his way to help us when we were having difficulty getting a taxi. Very much appreciated

Kirstie from Melbourne, Australia
20 September 2022

Was travelling for work. Wifi did stop working after 30mins but unsure if hotel wifi or my laptop having connectivity issues

Kathryn from Sydney, Australia
07 September 2022

Nice location and plenty of space. The only thing was, I thought I was getting foxtel channels for booking online but didn't happen. Not sure why.

Vince from Melbourne, Australia
05 September 2022

A good stay, only downside was breakfast on the Monday which was not well organised.

Howard from Adelaide, Australia
23 August 2022

Staff were excellent, booking and arrival/departure process simple. Location and room were nice and comfortable.

Paul from Sydney, Australia
17 August 2022

The staffs are awesome especially Daniel and the restaurant's front of house (the former being very helpful and charming, and the latter very informative and axcomodating). Our room is very clean and homey.. everything is fine except for the pillows which are hard as a rock.. they gave me neck pains in the morning and i barely had a goodnight's sleep because of them. But overall, we are happy with Alto and we would not mind staying there again.

Renee from Auckland, New Zealand
15 August 2022

Have stayed many times & always love staying. This time was also very good. Location is great & staff are wonderful.

Carolyn from Roxby Downs, Australia
07 August 2022

Across the board, Alto hit the mark. Value for money, staff friendliness and service, the room was clean, smelled fresh, was quiet, the bed was comfortable and the location was excactly where we wanted. Would definately stay again. Thank you.

Luke from Burwood, Vic, Australia
31 July 2022

We had a great stay, we actually checked out on 22/7 as added a night. Very happy with choice based on location, price, amenities, reception staff.

Julie from Golden Grove Village, Australia
25 July 2022

Great option for a quick trip to Melbourne.

Lindsay from Sydney, Australia
17 July 2022

We chose to stay here as we needed an apartment style hotel that also had parking. Although the parking was quite squishy, the apartment was lovely. Our only disappointment was that our dishwasher was put of order, and trying to wash dishes with only a single sink was difficult. Overall we had a great stay.

Ashley from Traralgon, Australia
15 July 2022

Excellent, convenient location, comfortable but compact. No window however ( looks onto a brick wall about 1metre away)

Michelle from Melbourne, Australia
11 July 2022

We had a great stay. Staff and service were wonderful. The location is fantastic.

Emily from Melbourne, Australia
11 July 2022

Very good.

Shae from Central Coast, Australia
09 July 2022

Staff & location is fantastic, plus good value for money. Rooms on the small size but ok. Stairs are dicey at times slipping on carpet steps, coming down (daughter slipped down last third of staircase) but we would def stay again. Daniel on reception was great!

Kerrie from Brisbane & Adelaide, Australia
06 July 2022

Great location neat Southern Cross Station, very attentive, friendly staff, comfortable clean rooms.

Louise from Sydney, Australia
27 June 2022

The Alto provided excatly what I was looking for. A comfy room providing extremely comfortable beds, amazing shower and a small area to make a cuppa. Night staff member that was on was not only funny but helpful Great stay

Sana from Shepparton, Australia
22 June 2022

Excellent

Jonothan from Teneriffe, Australia
02 June 2022

We appreciated the staffs 7nderstand8ng

Marie from Guilderton, Australia
29 May 2022

The room was pleasant and well presented. A disappointment was that there was no prior indication thatrenovations we’re taking place. The car park had a lot of extraneous boxes, old mattresses and furniture that made parking tricky and it looked cluttered. The dining area also was being renovated but this also had not been indicated. Breakfast also was a disappointment as the kitchen was not in operation. The boxed food on offering was not pleasant and we were not informed by the reception staff that this is what breakfast would be. The staff were efficient, friendly and very helpful when we asked to have the breakfast component removed from our costs. We really love staying at the Alto but the above did impact on our stay this time.

Barbara from Melbourne, Australia
28 May 2022

Soundproofing not so good. Advertised tv eg Netflix not available. View of rubbish on roof not pleasant

Carol from Wollongong, Australia
17 May 2022

Friendly, efficient staff, convenient location, clean, comfortable apartment. No complaints and would stay again.

Stephanie from Melbourne, Australia
09 May 2022