806 reviews from guests stayed at Birches Serviced Apartments
Rating 9 out of 10 160 Simpson StreetEast Melbourne, Victoria, Australia3002
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Ideal location for my 1 week work trip. Easy parking, comfortable facilities and very helpful and accommodating staff.
Roly from Melbourne, Australia 21 March 2020
Thanks Roly, was lovely having you two stay with us. Sorry about the TV reception, we hope moving you to a new apartment helped! Maintenance dept is fixing the issue in the other apartment.
Warm regards from Michelle @ Birches Serviced Apartments Team
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I don’t get to the city much as live 4 hrs East and I always stay at Birches when I’m in Melbourne. It’s always sparkling clean, has beautiful comfy beds and the staff are SO friendly. It really feel like it’s home away from home. Safe secure car parking is also great. Love Birches
Belinda from Melbourne, Australia 14 March 2020
Belinda we love having you stay with us and look forward to your next stay at Birches Serviced Apartments.
Warm regards from the Birches Team :-)
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We have stayed regularly at Birches for several years. It is sited close to the CBD, public transport, several beautiful parks, the cafes and restaurants of Victoria Street, and within easy walking distance of a small supermarket. The staff are unfailingly helpful and friendly, making our stay comfortable and pleasant. We began staying there because it was dog friendly; we continue because for convenience and value for money it is hard to beat.
Jo from Flinders, Australia 06 March 2020
Thank you Jo for choosing to stay with us and for this wonderful review. You and yours are always a pleasure to have stay here at Birches Serviced Apartments.
Warm regards from Michelle, Jaime and the Birches Team!
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My elderly mother and I stayed at Birches so we could go to the tennis in January. It was great to have a ground floor apartment and it certainly met our needs for the 5 day stay. Beds are comfy and the lounge area was also comfortable with several lamps so harsh overhead lights did not need to be used. We would definitely stay there again.
Nicola from Melbourne, Australia 03 February 2020
Thank you for taking the time to write this review Nicole, it is very much appreciated.
Kind regards from the Birches Serviced Apartments team
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Clean, comfortable & convenient. Parking is a big bonus.
Leo from Bendigo I, Australia 23 January 2020
Thank you for your review. Makes us very happy that you were happy with your stay with us.
Warm regards from Michelle and the Birches Team
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Excellent as my friend and I were upgraded from a one bedroom apartment 2 singles to a two-bed townhouse.
Charlie from Melbourne, Australia 19 November 2019
Thanks for the amazing review Charlie!
Warm regards from Michelle & the Birches Team
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We had a lovely stay. The apartments were in a great location.
Jennifer from Geelong, Australia 14 October 2019
Thank you for your lovely review. It was a pleasure hosting your family.
Warm regards from the Birches Team
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Everything was fine but the facility is showing wear and tear and fittings and appliances their age
Charles from Auckland, New Zealand 01 October 2019
Thank you for your review and feedback Charles, it is very much appreciated.
Warm regards from the Birches Team
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Very pleasant stay will definitely book again
Carolyn from Ulverstone, Australia 30 September 2019
Thank you for your wonderful review Carolyn. It was certainly a pleasure hosting you two.
Warm regards from the Birches Team
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Birches has been our Melbourne go-to base for many years now. Selected originally because they accepted dogs, we go there now because it feels like home in its friendly, convenient and unpretentious way.
Jo from Flinders, Australia 13 September 2019
Lovely words and amazing review.
Thank you Jo
Best regards from the Birches Team
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Great location and value for money. Staff were more than helpful. Thank you.
Desinta from Adelaide, Australia 09 September 2019
Thank you Desinta, we are happy you found us to be helpful and enjoyed the location and value for money.
Warm regards from Michelle and the Birches Team
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Convenient, easy and friendly. Staff are welcoming and great to deal with.
Ben from Auckland, New Zealand 09 September 2019
Thank you for you wonderful review and for staying with us Ben!
Cheers from Michelle and the Birches Team
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excellent location and well presented. Staff very attentive and well on top of things. value for money, quiet and well appointed.
John from Point Lonsdale, Australia 03 July 2019
You two were such a pleasure to host. Thank you for such an amazing review!
Best regards from all of us at Birches :-)
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Easy to book and obtain clear and easy after hrs check in info. It was a good experience.
EVELYN from Yackandandah, Australia 17 June 2019
We are sorry to hear about the dogs being off leash as our pet policy is that all dogs be on leash on premises. Thank you for your amazing rating despite that issue.
Best regards from the Birches Team :)
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Yet again a comfortable stay in a room that meets my mobility needs
Jane from Tallangatta, Australia 07 June 2019
Thanks Jane. We have been rolling out renovations across all apartments over the last few months and will continue to do so. With a small team here at Birches we do what we can to meet our guests needs, wants and suggestions.
Kind regards from the team at Birches
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This is without a doubt the best value accommodation in the central Melbourne area. I will always make this my first choice for work travel. The cleanliness is amazing.
Amie from Hobart, Australia 06 June 2019
Thank you Amie, we are so pleased Birches Serviced Apartments suited your work travel needs! We look forward to your next stay.
Cheers from the Birches Team
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Excellent experience as always. We have been staying at Birches for many years on our regular visits to Melbourne for many years.
Jo from Flinders, Australia 16 May 2019
Thanks for your suggestion Jo. I will bring it to management's attention. Thank you for your wonderful review.
Cheers from the Birches Team
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We entered after hours and had no problems using the codes provided to get the key pass, park the car and get into the apartment. It was quiet and clean and very conveniently located.
Only complaint was the street light coming through the side of the blinds shone right onto one of the beds. Other than that, I would highly recommend this accommodation and would stay here again.
Karen from Melbourne, Australia 31 March 2019
Amazing review, thank you! We've looked at the window blind and made some adjustments.
Warm regards from the Birches Team
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Very happy with location and facilities
Stephen from Orange, Australia 28 March 2019
Thank you for your amazing review Stephen! Very happy you enjoyed your stay with us and we look forward to welcoming you again!
Warm regards,
The Birches Team
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Perfect.
Melinda from Eganstown, Australia 17 February 2019
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We have been staying with Birches for some years now, our home away from home. Wonderful location, comfortable accommodation, friendly staff.
Jo from Flinders, Australia 15 February 2019
Thank you for your lovely comments and review Jo. We aim to make Birches a home away from home for our guests and are thrilled you feel that! Hope we see you again soon.
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We have stayed at Birches several time now - and will stay again. Pet access is a key point for other, but the location and amenities are also good. This time it was noisier than usual during the night, we discovered in the morning that the street-side window was slightly open: should have checked!
Ian from Tarwin Lower, Australia 13 October 2018
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We find the location excellent ,the rooms are very clean and we appreciate that we cab=b vring our dog with us
William from Melbourne, Australia 12 October 2018
We are so pleased you and your dog enjoyed our clean, pet friendly accommodation. Hope to see you again one day soon!
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We had to change dates and staff were extremely helpful. We are return users from the closing night of the commonwealth games. We have always been happy with our stays.
Kenneth from Inverloch, Australia 01 September 2018
We love that you have returned to stay with us a few times now and that you have us such a glowing review.
Warm regards from Michelle & the Birches Team
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Good
Wilma from Melbourne, Australia 07 July 2018
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This is a good facility in a good location. We use it particular because dogs are allowed.
Ian from Tarwin Lower, Australia 07 July 2018
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Great stay. All interaction with staff was great. Place is in good location. Ultra clean apartment and nice size rooms.
Silvia from Melbourne, Australia 25 June 2018
Hi Silvia
Thank you taking the time to send through your feedback following your recent stay with us; it is appreciated. I do hope you are happy with your renovations.
Kind regards
Alan and the Birches Team
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Quiet comfort in a marvellous location with all necesssary amenities. Staff are friendly and responsive. This has to be one of the best value options in inner Melbourne. I particularly appreciated the very comfortable bed.
Ann-Maree from Adelaide, Australia 19 June 2018
Hi Ann-Maree
Thank you taking the time to send through your feedback following your recent stay with us; it is appreciated and we look forward to welcoming you back again soon.
Kind regards
Alan & the Birches Team
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I stay here often, quiet location, polite and helpful staff and most important for us it is pet friendly.
Not a 24/7 front desk but this is not a problem something can always be arranged.
Warwick from Ballarat, Australia 26 May 2018
Hi Warwick
Thank you for sending through your feedback following your recent stay with us; it is appreciated and we look forward to welcoming you back again on your next visit to Melbourne.
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Seamless as usual.
Melinda from Eganstown, Australia 02 May 2018
Hi Melinda
Thank you for sending through your feedback following your most recent stay with us; it is appreciated and we look forward to welcoming you back again soon.
Kind regards
Alan & the Birches Team
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Always excellent. Great location and practical and comfortable.
David from Adelaide, Australia 02 May 2018
Hi David
Thank you for taking the time to send through your feedback following your most recent stay; it is appreciated and we look forward to welcoming you back again soon.
Kind regards
Alan & the Birches Team
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We really enjoyed our short stay.This is a very good location for country people with Doctor appointments.It s fantastic that we can bring our dog
Claire-Lise from Forge Creek, Australia 20 April 2018
Hi Claire-Lise
Thank you for taking the time to send through your feedback; it is appreciated and we look forward to the opportunity of welcoming you back once again.
Kind regards
Alan & the Birches Team
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Great location to the MCG. Only downside was no face washer in the room. Will stay again
Cherie from Kalimna, Australia 08 April 2018
Hi Cherie
Thank you for taking the time to send through your feedback following your recent stay with us; it is appreciated. For any future visits, please bare in mind that we do have face washers available on request. .
We look forward to the opportunity of welcoming you back.
Kind regards
Alan & the Birches Team
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Easy to book, great service and location with parks close by
Evelyn from Wodonga, Australia 04 April 2018
Hi Evelyn
Thank you for taking the time to send through your feedback following your most recent stay; it is appreciated and we look forward to welcoming you back again soon.
Kind regards
Alan & the Birches Team
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A very convenient position , a little noisy . Front desk staff excellent . Rooms becoming a bit tatty , in particular the bathroom . Overall i was happy with our stay and will certainly consider staying here again .
Curt from Melbourne, Australia 28 March 2018
Hi Curt
Thank you for taking the time to send through your feedback following your recent stay with us. We have commenced a refurbishment program which includes painting, re-carpeting & bath resurfacing. To date we have completed about a third of our rooms, juggling between accommodation demand. We appreciate your comments as it allows us to see Birches from our guests point of view and direct funds accordingly to improve our product and services. We do hope to have the opportunity of welcoming you back at some stage in the future.
Kind regards
Alan & the Birches Team
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Excellent location.Having said that if the windows had been double glazed it would help cut down the heavy traffic noise from Victoria and Albert streets.
Ray from Goulburn, Australia 28 March 2018
Hi Ray
Thank you for taking the time to send through your feedback following your recent stay with us.
We have commenced a refurbishment program which includes painting, new carpet & bath resurfacing. To date we are about a third of the way through - always difficult to balance the work around accommodation demand. We do appreciate your comments as it assists us to improve our product and services and do hope to have the opportunity of welcoming you back again in the future.
Kind regards
Alan
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Lovely location and surprisingly quiet despite being near major roads. Slept really well in comfortable beds. Ideally situated close to many major attractions in the city. I was there for an event at the Carlton gardens which was a nice walk each morning from the apartments.
Garry from Melbourne, Australia 27 March 2018
Hi Garry
Thank you for taking the time to send through your feedback following your recent stay with us; it is appreciated and we do hope to have the opportunity of welcoming you back again in the future.
Kind regards
Alan & the Birches Team
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Over a long period Birches has maintained its high standards in every way. For us it's a comfortable and familiar home away from home, and we return with pleasure.
Jo from Flinders, Australia 02 March 2018
Hi Jo
Thank you for taking the time to send through your feedback once again; it is appreciated and we look for to seeing you again soon.
Kind regards
Alan
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Very enjoyable again. Quiet, clean and staff are friendly and helpful
John from Sydney, Australia 16 February 2018
Hi John
Thank you for taking the time to send through your feedback following your recent stay with us; it is appreciated and we look forward to welcoming you back again soon.
Kind regards
Alan and the Birches Team
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Always excellent!
Meron from Melbourne, Australia 30 January 2018
Hi Meron
Thank you for taking the time to send through your feedback following your most recent stay with us; it is appreciated and we look forward to welcoming you back again soon.
Kind regards
Alan & the Birches Team
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Initially we were surprised there was no lift. We were concerned about getting luggage upstairs but when we came back from our morning out (while we waited for apartment to be ready) Our luggage had been delivered to our room.
Help was also offered to bring the luggage down on the day of departure.
Thank you
Roy from Melbourne, Australia 24 January 2018
Hi Roy & Lindy
Thank you for taking the time to send through your feedback following your recent stay with us; it is appreciated and we do hope to have the opportunity of welcoming you back again in the future.
Kind regards
Alan & the Birches Team
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Great friendly service from staff and management. Very convenient location for Australian Open visitors. Comfortable apartment, tram around the corner.
Nicole from 2107, Australia 22 January 2018
Hi Nicole
Thank you for taking the time to send through your feedback following your recent stay with us. We appreciate guests expressing their views on our accommodation as it gives us an insight as to where we should be directing our funds for future renovations.
We do hope your Mum enjoyed her 70th Birthday gift and that we have the opportunity of welcoming you back again in the future.
Kind reagrds
Alan
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Great facilities, convenient location, great staff and reasonably priced.
Garry from Sydney, Australia 15 January 2018
Hi Gary
Thank you for taking the time to send through your feedback following your most recent stay with us; it is appreciated. My apologies once again for not cutting your key card correctly on arrival. We loo9k forward to having the opportunity of welcoming you back again soon.
Kind regards
Alan & the Birches Team
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Enjoyed my stay. Peaceful location surrounded by parks and wide streets. Dog friendly is a great attraction. Staff all friendly. Cleaning staff were very efficient and went out of their way not to disturb me
Charles from East Melbourne, Australia 09 January 2018
Hi Charles
Thank you for taking the time to send through your feedback following your recent stay with us. It was great to hear that you enjoyed your stay with us and I'll be sure to pass on your comments to the cleaning staff. We do hope to have the opportunity of welcoming you back to Birches in the not too distant future.
Kind regards
Alan & the Birches Team
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Alan was very helpful and responded to all communications promptly.
Martin from Mallacoota, Australia 06 December 2017
Hi Martin
Thank you for taking the time to send through your feedback following your recent (short) stay with us; it is appreciated. Yes, unfortunately the car park is what it is and does test ones driving skills! We do hope to have the opportunity of welcoming you back again soon.
Kind regards
Alan and the Birches Team