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636 reviews from guests stayed at Milano Serviced Apartments
Rating 9 out of 10
8 Franklin Street
melbourne cbd,
victoria, australia
3000
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Wonderful experience. Shao from Shenyang, China 17 February 2018
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Great place, was more central than I was expecting. Staff all very friendly. Sonia from Melbourne, Australia 13 February 2018
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Location was great. Just a short walk to free tram zone.
Brisk walk to Victoria Market to grab fresh coffee and bread in the morning. Aldi down stairs.
Staff at the reception was friendly and helpful at all times.
Rooms were great with 2 bathroom, serviced each day.
Amenities were great with gym and swimming pool.
Parking entrance should be asked prior to arrival. Karen from Sydney, Australia 12 October 2017
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Once again, we had a fantastic stay at Milano! The beds are very comfortable. In particular, Nick at front desk was extremely helpful and friendly - he is a great asset to your team. Monika from Sydney, Australia 26 February 2017
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Great location, clean and comfortable. Helpful staff. The kids loved the pool and tennis court after a long day exploring. Renae from Newcastle, Australia 14 January 2017
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This hotel was absolutely perfect! there was plenty of room, amazing view, definitely value for money!
Would 100% rate this hotel and will be sharing the news on how highly I recommend the place!
thank you! Sarah from Melbourne, Australia 02 May 2016
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This was our second stay at Suites Milano and I would definitely recommend it to other families with young or even older children. The two bedroom apartments are always super clean and furniture is very modern. Beds are so comfortable and linen is so clean and soft. Although the apartment is compact in both living area and bedrooms the bathroom is a good size. Amazing hotel facilities are the draw card in comparison to other similar hotels being the indoor pool, spa and sauna, gym, outdoor BBQ area right next to the tennis court and the best thing is the complimentary cinema room (bring your own DVD) which is like a mini gold class. Kids loved it! All our interactions with the staff at front desk and concierge were smooth and hassle-free. I really have to compliment the staff on their friendly, professional, hospitable and helpful manner. Location is excellent just one block (1 min walk) to Queen Vic Market and there is an Aldi supermarket right next to the hotel. Within the free CBD tram zone and trams stops are less than a minutes walk. We'll definitely be back again. Karen from Langwarrin, Australia 04 February 2016
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Milano is the perfect place to stay when visiting Melbourne. The staff on reception are very friendly and helpful and it makes all the difference. Even the domestic staff were helpful, thoughtful and friendly. I will never stay anywhere else. Linda from Orange, Australia 08 December 2015
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Staff were fantastic in particular the staff member who assisted us with a non arrival of a taxi on Monday morning, his help was much appreciated Natalie from Adelaide, Australia 03 December 2015
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This is second time we have stayed. Love the location and cannot fault the apartments. Very close to trams, Victoria Markets and Aldi next door is a bonus. Patricia from Brisbane, Australia 11 November 2015
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Lovely location, cleanliness of the apartment was excellent. The utensils, appliances and furniture were all exactly what I needed to stay in comfort, and the staff were extremely hospitable. Anew from Perth, Australia 12 October 2015
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We were very impressed from the time we walked in the door on arrival until our taxi arrived for departure.
Staff were very helpful and knowledgeable.
Our room was clean and welcoming and was had all items needed to be self sufficient.
There were lots of options available for meals and shopping within walking distance and public transport was also nearby and handy. Carol from Brisbane, Australia 02 June 2015
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Very hospitable, comfortable and pleasant. Facilities excellent. MATTHEW from Melbourne, Australia 28 May 2015
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Staff were friendly. Cosy clean apartment. Close by to everything Stephanie from Melbourne, Australia 15 May 2015
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Very good ad satisfying. This is my 2nd visit. Daru from Bsd, Indonesia 15 May 2015
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Mike was very accommodating and provided excellent service in allocating us with 2 rooms on the same floor. Rebecca from Brisbane, Australia 15 April 2015
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The BBQ, pool & gym are good features Graham from Mclaren Vale, Australia 09 July 2018
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Quite good overall but wait time for the lifts is excessive, really a wait of over 10 minutes for the lift to arrive is unacceptable. Chris from Melbourne, Australia 22 May 2018
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Exactly as described during booking, excellent experience. Robin from Stockport, Cheshire, United Kingdom 04 April 2018
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Fantastic location, central to CBD and Universities. All the facilities anyone could need, especially for an extended stay. Linda from Buderim, Australia 03 March 2018
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It’s like staying at a home away from home. ADELINE from Kuching, Malaysia 28 February 2018
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We enjoyed the comfort of the 2 bedroom apartment in the Milano. It was everything we had expected in terms of space, facilities and location. It was very quiet, we hardly saw/ heard any other guests except in the lift. Staff on reception were very friendly and helpful.
We would definitely choose to stay there on our next visit to Melbourne. Janice from Melbourne, Australia 26 January 2018
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This is our second family stay. We found our apartment 2205 homely and comfortable, well equipped and very clean with free internet for booking direct. Tram just outside, Aldi next door, less than 5 minutes walk into the city or the Queen Vic markets and a fabulous view from our apartment over the city. We didn’t use the pool or gym or tennis court but they looked excellent. Only one small thing, every time I needed to ask the reception a question, including when we checked in, someone was always already talking to him/her, and as there was only one receptionist, I always had to wait, sometimes a long time to ask a simple question. Lynda from Sydney, Australia 21 January 2018
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tip top experience. would recommend. staff were extremely friendly Zac from Melbourne, Australia 08 January 2018
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Friendly staff, clean modern suites, great location. Bryan from Honolulu, United States 19 December 2017
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Great location Fran from Melbourne, Australia 13 December 2017
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Everything is good
I hope one day Milano will be member soon
And get some good benefit for regular customer
Such as Free early check-in or late check out
I have stay here very often and I need staff help sometime He can’t help ( Indian staff )
Such as 1. I arrival hotel about 12 pm and room available I would like early check in but he said can’t do that I have to wait until 2 pm then 1pm room available he said 40 dollar for early check in just 1 hr before !!
2. I wake up about 2-3 pm 4 day ago my room very dirty and my friend will come about 4 Pm I ask for Indian staff ( please tell house keeping clean my room about 3 please because my friend come ) when I come back my room still didn’t clean and I ask house keeping please clean my room first I told reception before
They told me reception didn’t tell anything . Phirun from Sydney, Australia 06 November 2017
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Good Elaine from Melbourne, Australia 22 September 2017
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Great Mary from Melbourne, Australia 01 September 2017
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The experience was good. We had a good time. The staff are helpful and friendly which always make the stay pleasant Sue from Melbourne K, Australia 03 July 2017
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Stayed at Milano overnight and had a very good sleep! the staff were extremely friendly and went above and beyond to make sure I was safe and comfortable as I am a solo traveller and young. The room was clean but with the beds just had 2 singles pushed together to form one with a fitted sheet over but that didn't bother me much. Overall a very good stay and defiantly will return for a cheap stay at a great hotel! Shania from Melbourne, Australia 19 May 2017
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Very good location and with ALDI supermarket just next to it. Christopher from Singapore, Singapore 17 May 2017
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Great accommodation with supermarket just few steps away. Good security and wonderful amenities eg spa and pool.
Room is spacious, clean and equipment with all necessarily kitchen equipment and house machines eg clothes washing machine cum dryer, oven, dish washer, refrigerator, heater, etc Christopher from Singapore, Singapore 11 May 2017
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While we had booked at the Milano, road construction/water issues caused the Milano to move us to Tribeca serviced apartments. Whilst the Tribeca was awesome, we will definitely plan on staying at the Milano the next time we visit Melbourne. Edward from Evatt, Australia 16 April 2017
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excellent Fung from Victoria, Australia 31 March 2017
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Very good Tukiran from Jakarta, Indonesia 06 February 2017
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Room as described. Will remember next tjme to ask for lower floor as road noise does carry up to higher floors. Very convenient location close to Lygon Street and Market. Trish from Melbourne, Australia 06 February 2017
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Very comfortable. Excellent facilities. Good Location Lynette from Brisbane, Australia 25 January 2017
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Perfect Location. Very clean apartments with friendly staff. Claudette from Sydney, Australia 24 January 2017
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Very nice & comfortable and the staff were always very helpful. Kate from Christchurch, New Zealand 12 January 2017
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Clean rooms, good facilities,, nice location Callinda from 3806, Australia 21 December 2016
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Great location. Friendly staff. Parking available. Wifi not great. Meredith from Melbourne, Australia 12 December 2016
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Good place to stay close to most things we wanted to do Robert from Melbourne, Australia 09 December 2016
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The location, service,staff and apartment was fantastic. We only had one issue with an overpowering smell from the drains on two occasions which we notified the staff about. Definitely would stay again and recommend to others. Cara from Perth, Australia 23 November 2016
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Positive experience.
Nice comfortable apartments and positive experience through check in etc.
Facilities are excellent. Gym was top class, as was pool area and spa.
BBQ area was exceptionally clean, and the private cinema is a real selling point. Enjoyed this area with my group. Ew from Melbourne, Australia 07 November 2016
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