This is my second stay at Insaa. The first being in 2012 around Easter time as well. This time around the experience is similar i.e. perfect with no complaints. The townhouse we were given is very clean and spacious with excellent facilities and security. It is in front of a big park for children to run around in. The owner, who greeted us upon arrival was jovial and friendly as usual and was very helpful with our requests and I had been in contact with her from the time I booked many months before until the time I arrived at the place with my wife and three children. The location is perfect for us as we were visiting family around the Dandenong area. There are also plenty of supermarkets and restaurants in the local area which is great. I will definitely stay here again on my next visit to Melbourne. This place is a gem. Thank you so much for the great service.

Aminudin from Sydney, Australia
22 April 2014

The apartment was great and the service was lovely but we had to wait half an hour once we arrived to be let in. I understand that it was busy but it still would be nice to be able to have access upon arrival.

Luisa from Broken Hill, Australia
31 January 2013

The apartments were perfect for our needs. We were met by Noveca who was extremely helpful and made herself available during our stay for questions we had on Internet access. We had a lovely stay, and the location was perfect for our needs.

Caren from Napier, New Zealand
28 August 2012

As we needed to stay in Dandenong during our trip to Melbourne, the INSAA two bedroom townhouse was perfect for our needs. The person who greeted us upon check-in was polite and accommodating. When we informed her a day later that the TV indoor antenna was broken, she came a few hours later to hand us a brand new one. The bedrooms were spacious and our two older children loved their room with two single beds. The rooms also have adequate cooling and heating facilities. The kitchen was nice and practical and there were complimentary tea and coffee. Although we didn't cook anything during our four day stay, we could have easily cooked up a storm with the utensils and pots and pans provided. A small gripe was that none of the toilets/bathrooms had any lock but considering the place is brand spanking new, we would hope that this would be rectified in due time. Overall it was a perfect place to stay for us and our three young children and we will definitely stay there again on our next trip to Melbourne.

Din from Sydney, Australia
11 April 2012

Very good

John from Brisbane, Australia
01 January 2012

We would like to take this opportunity to thank you for supplying us with this very modern and comfortable house for six days. We have enjoyed staying here and have felt very relaxed.

Aru from Melbourne, Australia
27 January 2011